Specifications
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified CM 8.5 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phone
- Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G?
- Understanding Security Features for Cisco Unified IP Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phone on Your Network
- Understanding Interactions with Other Cisco Unified IP Communications Products
- Providing Power to the Phone
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address of a Cisco Unified IP Phone
- Setting Up the Cisco Unified IP Phone
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phone
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phone
- Configuring Settings on the Cisco Unified IP Phone
- Configuration Menus on the Cisco Unified IP Phone
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration
- SIP Configuration Menu for SIP Phones
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Power Save Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Customizing the Cisco Unified IP Phone
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
- Monitoring the Cisco Unified IP Phone Remotely
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phone
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phone
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice-Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index
Index
IN-9
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
DHCP 4-9
DHCP Address Released 4-10
DHCP Server 4-10
DNS Server 1-5 4-9
IP Address 4-9
Subnet Mask 4-9
TFTP Server 1 4-11
TFTP Server 2 4-12
IPv6
DHCPv6
4-13
DHCPv6 Address Released 4-14
IPv6 Address 4-13
IPv6 Alternate TFTP 4-14
IPv6 Default Router 1-6 4-13
IPv6 DNS Server 1-2 4-14
IPv6 Prefix Length 4-13
IPv6 TFTP Server 1 4-15
IPv6 TFTP Server 2 4-16
locking options 4-3
options
Admin. VLAN ID
4-7
CDP on PC port 4-33
CDP on switch port 4-33
Domain Name 4-7
Host Name 4-6
MAC Address 4-6
Operational VLAN ID 4-7
PC Port Configuration 4-8
PC VLAN 4-8
SW Port Configuration 4-7
overview 4-1
unlocking options 4-3
Network Configuration web page 8-2, 8-5
network connectivity, verifying 9-3
networking protocol
802.1X
1-7
BootP 1-6
CDP 1-6
CPPDP 1-6
DHCP 1-6
HTTP 1-6
IP 1-7
RTCP 1-8
RTP 1-8
SCCP 1-8
SIP 1-8
TCP 1-9
TFTP 1-9
TLS 1-9
UDP 1-9
networking protocols, supported 1-6
Network Locale 4-23
Network Locale Version 4-23
network outages, identifying 9-6
network port
10/100/1000 SW
3-2
10/100 SW 3-2
configuring 4-7
connecting to 3-6
network requirements, for installing 3-1
network settings, startup configuration 3-15
network statistics 7-10, 8-9
Network Statistics screen 7-10
Network web page 8-2, 8-9
O
onhook call transfer 5-15, B-4
on-hook dialing B-4
onhook predialing 5-15
Operational VLAN ID 4-7
other group pickup 5-15, B-4
P
padlock icon 1-17, 4-3, 7-18
PC, connecting to the phone 3-3