Specifications
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified CM 8.5 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phone
- Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G?
- Understanding Security Features for Cisco Unified IP Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phone on Your Network
- Understanding Interactions with Other Cisco Unified IP Communications Products
- Providing Power to the Phone
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address of a Cisco Unified IP Phone
- Setting Up the Cisco Unified IP Phone
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phone
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phone
- Configuring Settings on the Cisco Unified IP Phone
- Configuration Menus on the Cisco Unified IP Phone
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration
- SIP Configuration Menu for SIP Phones
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Power Save Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Customizing the Cisco Unified IP Phone
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
- Monitoring the Cisco Unified IP Phone Remotely
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phone
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phone
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice-Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index

Index
IN-10
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
PCM file requirements, for custom ring types 6-3
PC Port Configuration 4-8
PC Port Disabled 4-31
PC VLAN 4-8
Peer firmware sharing 4-34
personal directories 5-24
phone button templates, modifying 5-25
phone lines, buttons for 1-4
phone screen 2-5
phone screen illumination disabling 5-15
phone secure web access 5-15
phone settings access 4-1
physical connection, verifying 9-6
plugging in Cisco Unified IP Phone 3-5
plus dialing 5-15, B-4
PNG file 6-4, 6-5
power
maximum required from a switch
2-5
providing to the Cisco Unified IP Phone 2-4
power consumption 2-5
Power over Ethernet (PoE) 2-4
Power Save Configuration menu
about
4-29
options
Days Display Not Active
4-29
Display Idle Timeout 4-29
Display On Duration 4-29
Display On Time 4-29
Display On When Incoming call 4-29
power source
causing phone to reset
9-8
description 2-4
effect on phone screen brightness 2-5
external power 2-4
PoE 2-4
power consumption 2-5
power injector 2-4
presence-enabled directories 5-15, B-4
privacy 5-16, B-4
Private Line Automated Ringdown (PLAR) 5-16, B-4
programmable buttons, description 1-4
programmable line keys 5-16, B-4
protected call 1-17
description 1-18
protected calling
all calls
B-4
description 5-16
Protected Calls 1-18
Proxy Server URL 4-22
Q
QoS Configuration menu
about
4-31
options
DSCP For Call Control
4-31
DSCP For Configuration 4-31
DSCP For Services 4-31
QRT softkey 5-16, 9-17
Quality Reporting Tool (QRT) 5-16, 9-17, B-4
R
Real-Time Control Protocol
See RTCP
Real-Time Transport Protocol
See RTP
Recording Tone
4-27
Recording Tone Duration 4-28
Recording Tone Local Volume 4-27
Recording Tone Remote Volume 4-27
redial 5-16, B-4
remote port configuration 5-17, B-6
reset
basic
9-14
factory 9-15
resetting