Specifications
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified CM 8.5 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phone
- Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G?
- Understanding Security Features for Cisco Unified IP Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phone on Your Network
- Understanding Interactions with Other Cisco Unified IP Communications Products
- Providing Power to the Phone
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address of a Cisco Unified IP Phone
- Setting Up the Cisco Unified IP Phone
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phone
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phone
- Configuring Settings on the Cisco Unified IP Phone
- Configuration Menus on the Cisco Unified IP Phone
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration
- SIP Configuration Menu for SIP Phones
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Power Save Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Customizing the Cisco Unified IP Phone
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
- Monitoring the Cisco Unified IP Phone Remotely
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phone
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phone
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice-Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index

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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
Chapter 1 An Overview of the Cisco Unified IP Phone
Overview of Configuring and Installing Cisco Unified IP Phones
6. Configure speed-dial buttons and assign speed-dial numbers
(optional).
Adds speed-dial buttons and numbers.
Note Users can change speed-dial settings on their phones
by using Cisco Unified CM User Options.
Refer to Cisco Unified Communications Manager
Administration Guide, Cisco Unified IP Phone
Configuration.
7. Configure Cisco Unified IP Phone services and assign
services (optional).
Provides IP Phone services.
Note Users can add or change services on their phones by
using the Cisco Unified CM User Options web pages.
Note You must specify a service URL with an IPv4
address.
Refer to Cisco Unified Communications Manager
Administration Guide, Cisco Unified IP Phone
Services Configuration.
See Setting Up Services, page 5-28.
8. Assign services to phone buttons (optional).
Provides single button access to an IP phone service or URL.
Refer to Cisco Unified Communications Manager
Administration Guide, Cisco Unified IP Phone
Configuration.
9. Add user information by configuring required fields.
Required fields are indicated by an asterisk (*); for example,
User ID and last name.
Note Assign a password (for User Options web pages) and
PIN (for Extension Mobility and Personal Directory)
Adds user information to the global directory for Cisco
Unified Communications Manager.
Refer to Cisco Unified Communications Manager
Administration Guide, End User Configuration.
See Adding Users to Cisco Unified Communications
Manager, page 5-28.
Note If your company uses a a Lightweight
Directory Access Protocol (LDAP) directory
to store information on users, you can install
and configure Cisco Unified Communications to
use your existing LDAP directory, refer to
Configuring Corporate Directories, page 5-24.
10. Associate a user to a user group.
Assigns users a common list of roles and permissions that
apply to all users in a user group. Administrators can manage
user groups, roles, and permissions to control the level of
access (and, therefore, the level of security) for system users.
Refer to the Cisco Unified Communications Manager
Administration Guide:
• End User Configuration.
• User Group Configuration.
11. Associate a user with a phone (optional).
Provides users with control over their phone such as
forwarding calls or adding speed-dial numbers or services.
Note Some phones, such as those in conference rooms, do
not have an associated user.
Refer to Cisco Unified Communications Manager
Administration Guide, End User Configuration.
Table 1-7 Checklist for Configuring the Cisco Unified IP Phones (continued)
Task Purpose For More Information