Specifications
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified CM 8.5 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phone
- Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G?
- Understanding Security Features for Cisco Unified IP Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phone on Your Network
- Understanding Interactions with Other Cisco Unified IP Communications Products
- Providing Power to the Phone
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address of a Cisco Unified IP Phone
- Setting Up the Cisco Unified IP Phone
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phone
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phone
- Configuring Settings on the Cisco Unified IP Phone
- Configuration Menus on the Cisco Unified IP Phone
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration
- SIP Configuration Menu for SIP Phones
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Power Save Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Customizing the Cisco Unified IP Phone
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
- Monitoring the Cisco Unified IP Phone Remotely
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phone
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phone
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice-Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index

1-28
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
Chapter 1 An Overview of the Cisco Unified IP Phone
Installing Cisco Unified IP Phones
6. If you are configuring the network settings on the
phone for an IPv6 network, you can set up an IP
address for the phone by either using DHCPv6 or
manually entering an IP address.
Using DHCPv6—To enable DHCPv6 and allow the
DHCPv6 server to automatically assign an IP address
to the Cisco Unified IP Phone and direct the phone to
a TFTP server, choose Settings > Network
Configuration> IPv6 Configuration and:
• To enable DHCPv6,set DHCPv6 Enabled to Yes.
DHCPv6 is enabled by default.
• To use an alternate TFTP server, set IPv6
Alternate TFTP Server to Yes, and enter the IP
address for IPv6 TFTP Server 1.
Note Consult with the network administrator if you
need to assign an alternative TFTP server
instead of using the TFTP server assigned by
DHCP.
Without DHCP—You must configure the IP address,
subnet mask, TFTP server, and default router locally
on the phone, choose Settings > Network
Configuration> IPv6 Configuration:
To disable DHCP and manually set an IP address:
a. To disable DHCPv6, set DHCPv6 Enabled to No.
b. Enter the static IP address for phone.
c. Enter the IPv6 prefix length.
d. Set IPv6 Alternate TFTP Server to Yes , and enter
IP address for IPv6 TFTP Server 1.
You must also enter the domain name where the phone
resides by Choosing Settings > Network
Configuration.
Note The Cisco Unified IP Phone supports having
both IPv4 and an IPv6 address concurrently.
You can configure Cisco Unified
Communications Manager to support IPv4
addresses only, IPv6 addresses only, or
support both IPv4/IPv6 addresses.
See Configuring Startup Network Settings, page 3-15.
See Network Configuration Menu, page 4-5.
7. Set up security on the phone.
Provides protection against data tampering threats and
identity theft of phones.
See Configuring Security on the Cisco Unified IP Phone,
page 3-16.
Table 1-8 Checklist for Installing the Cisco Unified IP Phones (continued)
Task Purpose For More Information