Operation Manual

Chapter 3 Redirecting Calls on Your Phone
Storing and Retrieving a Call Using Call Park
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Cisco IP Phone 7960G and 7940G User Guide
OL-4637-01
Step 3 Use the Navigation button to select the second call-on-hold.
The call will be highlighted on the phone and added to the direct transfer.
Step 4 Press the DirTrfr softkey.
The first and second calls that were on hold are joined into one call.
Storing and Retrieving a Call Using Call Park
You can park a call when you want to store the call before retrieving it from
another phone in the Cisco CallManager system (for example, a phone in someone
else’s office or in a conference room). Call park numbers are preconfigured for
this purpose by your system administrator.
Procedure
Step 1 During an active call, press the more softkey, then the Park softkey.
Step 2 Press Park. The LCD screen displays the special call park number where the call
is stored. If the screen does not display a call park number, the call park feature is
not available to you.
Step 3 Make a note of the call park number, then hang up. The call is parked at that
number, allowing you to retrieve it from another phone.
Step 4 To retrieve the parked call from any phone in the Cisco CallManager system, dial
the call park number where the call is parked.
Note You have a limited amount of time to retrieve the parked call before it
reverts to ringing at its original destination. See your system
administrator for this time limit.