Quick Start Guide Cisco Aironet 1000 Series Lightweight Access Points INCLUDING LICENSE AND WARRANTY 1 About this Guide 2 Safety Information 3 Introduction to the Access Point 4 Unpacking the Access Point 5 Installing and Deploying the Access Point 6 In Case of Difficulty 7 Obtaining Documentation 8 Documentation Feedback 9 Cisco Product Security Overview 10 Obtaining Technical Assistance 11 Obtaining Additional Publications and Information 12 Cisco One-Year Limited Hardware Warranty Term
1 About this Guide This guide is designed to help you install and minimally configure your Cisco Aironet 1000 Series Lightweight Access Point in a wireless Local Area Network (LAN). This guide covers both the internal and external models of the access point.
General Safety Guidelines Do not hold any component containing a radio so that the antenna is very close to or touching any exposed parts of the body, especially the face or eyes, while transmitting. Warnings Safety warnings appear throughout this guide in procedures that may harm you if performed incorrectly. A warning symbol precedes each warning statement. The warnings below are general warnings that are applicable to the entire guide.
Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001 Warning Read the installation instructions before you connect the system to its power source. Statement 1004 Warning This product relies on the building’s installation for short-circuit (overcurrent) protection.
mode (as opposed to autonomous mode). The access points associate to a controller. The controller manages the configuration, firmware, and control transactions such as 802.1x authentication. In addition, all wireless traffic is tunneled through the controller. LWAPP is an Internet Engineering Task Force (IETF) draft protocol that defines the control messaging for setup and path authentication and run-time operations. LWAPP also defines the tunneling mechanism for data traffic.
9. During run-time operations, the controller may issue various commands to the access point via LWAPP control messages. Examples of these commands are other provisioning commands or requests for statistical information collected and maintained by the access point. 10. During run-time operations, LWAPP keep-alive messages are exchanged between the access point and controller to preserve the LWAPP communication channel.
Before You Begin Before you begin the installation, review this section to become familiar with the access point’s features and connectors. Access Point Features and Connectors Figure 1 shows the models of the 1000 series lightweight access point. Figure 1 Access Point Models 146971 Alarm Power 5 GHz 2.4 GHz Alarm Power 5 GHz 2.
Figure 2 illustrates connectors on the left side of the access point. Figure 2 Access Point Connectors, Left Side 48 v 250Ma 1 2 3 146973 24 GHz Left Ethernet 4 1 Security cable keyslot 3 48-VDC power port 2 2.4-Ghz antenna connector (left) 4 Ethernet port (RJ-45) Figure 3 illustrates connectors on the right side of the access point. Access Point Connectors, Right Side 5 GHz 24 GHz Right 1 2 1 5-GHz antenna connector 2 2.
Figure 4 illustrates the access point LEDs on the top of the unit. Figure 4 Access Point LEDs 5 GHz 2.4 GHz 3 4 Power 2 Alarm 1 146972 side A 1 5-GHz LED 3 Alarm LED 2 2.4-GHz LED 4 Power LED 5 Installing and Deploying the Access Point This section describes the basic steps necessary to install and deploy your access point on your network. Please review the “Basic Installation Guidelines” section to ensure that your network is ready to discover, configure, and deploy your access point.
• Make sure that your network infrastructure devices are operational and properly configured. • Verify that the wireless LAN controllers are connected to switch trunk ports. • Ensure that a DHCP server with Option 43 configured is reachable by your access points. • Ensure that access points are not mounted closer than 7.9 in. (20 cm) from the body of all persons. • Do not mount the access point within 3 ft (91.4 cm) of metal obstructions.
The access point must be able to find the IP address of the controller by using DHCP, DNS, OTAP, or IP subnet broadcast. This guide describes the DHCP method to convey the controller IP address. For other methods, refer to the product documentation. For information about DHCP Option 43, see the “Configuring DHCP Option 43” section on page 15. Note For a Layer 3 access point on a different subnet than the controller, ensure that the access point subnet has a DHCP server and a route to the controller.
After the access point finds a master controller, the access point compares its operating system version code with that running on the controller. If the version is not the same, the access point downloads the controller’s version. While the download is in progress, the access point LEDs blink simultaneously. When the download completes, the access point reboots.
Priming the Access Point This section describes the optional procedure for priming or staging your access point before it is installed. Priming might be employed if the access point is to be installed in a difficult to access or inaccessible location. Performing this procedure helps identify and eliminate potential problems in the Ethernet and power areas before you install the access point in its final location. Figure 6 illustrates a basic priming configuration for your access points.
Note For a Layer 3 access point on a different subnet than the controller, ensure that the access point subnet has a DHCP server and a route to the controller. Also ensure that the route to the controller has destination UDP ports 12222 and 12223 open for LWAPP communications and that the routes to the primary, secondary, and tertiary controllers allow IP packet fragments. Step 2 Verify that your controller is connected to a switch trunk port.
Step 7 If the access point is in a controller mobility group, configure the controller mobility group name. Step 8 Configure the access point-specific 802.11a, 802.11b, and 802.11g network settings. Step 9 Repeat steps 4 through 8 for each access point you are priming. Step 10 When you finish priming the access points, remove the power and Ethernet cables and deploy them to their final locations on the network.
Where: is the name of the DHCP pool, such as AP1000 is the network IP address where the controller resides, such as 10.0.18.1 is the subnet mask, such as 255.255.255.0 is the IP address of the default router, such as 10.0.0.1 is the IP address of the DNS server, such as 10.0.10.2 Step 3 Add the Option 60 line using the following syntax: option 60 ascii “Airespace.
Step 4 In the Contact Cisco for Support frame, click Email or phone Technical Support. The Technical Support and Documentation Cisco Worldwide Contacts page appears. Step 5 Follow the instructions on the page. Troubleshooting Guidelines for Using Cisco Aironet Lightweight Access Points Keep these guidelines in mind when you use a lightweight access point: • Lightweight access points can communicate only with 2000 or 4000 series controllers.
Checking the Access Point LEDs If your access point is not working properly, check the access point LEDs on the top of the unit. You can use the LED indications to quickly assess the unit’s status. For additional information about interpreting the LEDs, use the access point’s browser interface to display the event log. The LED indicators are described in Table 2. Table 2 LED Indicators Power LED Alarm LED 2.4-Ghz LED 5-GHz LED Description Off Off Off Off No power or insufficient power.
Table 2 LED Indicators (continued) Green Off Power LED Alarm LED Blinking yellow On or off 2.4 Ghz LED 5 GHz LED Normal operation, 2.4-Ghz radio activity. If one or both radio LEDs remain off, there may be a problem with the wireless network. Check the controller configuration for the access point. Description All LEDs blink on and off simultaneously. Access point is association to the controller and is downloading new operating system code. Off Duplicate access point IP address detected.
Note If your access point is connected to in-line power, do not connect the power module to the access point. When powered up, the access point is placed into a low power mode (both radios are deactivated) until the access point power negotiation routine determines if sufficient power is available. If sufficient power is available, the access point begins to power up (Alarm LED is red and other LEDs are off).
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10 Obtaining Technical Assistance Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.
For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
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3. To read translated and localized warranty information about your product, follow these steps: a. Enter this part number in the Warranty Document Number field: 78-10747-01C0 b. Select the language in which you would like to view the document. c. Click Go. The Cisco warranty page appears. d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF). You can also contact the Cisco service and support website for assistance: http://www.cisco.
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