Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
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CONTENTS Preface xi Overview xi Audience xi Organization xi Conventions xii Related Documentation xvi Obtaining Documentation xvi Cisco.com xvi Documentation CD-ROM xvii Ordering Documentation xvii Documentation Feedback xvii Obtaining Technical Assistance xviii Cisco.
Contents Installing the Cisco ATA 1 Network Requirements 2 Safety Recommendations 2 What the Cisco ATA Package Includes What You Need 2 3 Installation Procedure Power-Down Procedure 3 6 Configuring the Cisco ATA for SCCP Default Boot Load Behavior 1 2 Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation 3 Steps Needed to Configure the Cisco ATA 5 Basic Configuration Steps in a Cisco CallManager TFTP Server Environment Basic Configuration Steps in a Non-TFTP Server Environme
Contents Using the Cisco Bulk Administration Tool (BAT) Using Auto-Registration 3 4 Survivable Remote Site Telephony 5 Using the Cisco IP Telephony Network Locale Option 5 Cisco ATA Configuration Parameter 5 Cisco IP Telephony Locale Installer Installation and Configuration Using the Gratuitous ARP Feature Parameters and Defaults 6 6 1 Configuration Text File Template 2 User Interface (UI) Security Parameter UIPassword 3 3 Parameters for Configuration Method and Encryption UseTFTP 4 TftpURL 4
Contents FXSOutputLevel 20 ConnectMode 21 SigTimer 23 OpFlags 24 TOS 25 Tone Configuration Parameters 26 Tone Parameter Syntax—Basic Format 27 Tone Parameter Syntax—Extended Formats Extended Format A 28 Extended Format B 29 Recommended Values 33 Specific Tone Parameter Information 33 DialTone 33 DialTone2 34 BusyTone 34 ReorderTone 35 RingbackTone 35 CallWaitTone 36 AlertTone 36 Diagnostic Parameters NPrintf 37 TraceFlags 38 SyslogIP 38 SyslogCtrl 39 28 37 CFGID—Version Parameter for Cisco ATA Configura
Contents Debugging the Cisco ATA 186/188 Fax Services 7 Common Problems When Using IOS Gateways 7 Using prserv for Diagnosing Fax Problems 9 prserv Overview 9 Analyzing prserv Output for Fax Sessions 10 Using rtpcatch for Diagnosing Fax Problems 12 rtpcatch Overview 12 Example of rtpcatch 14 Analyzing rtpcatch Output for Fax Sessions 16 Using rtpcatch to Analyze Common Causes of Failure rtpcatch Limitations 20 Upgrading the Cisco ATA Signaling Image 18 1 Upgrading the Signaling Image Via Cisco CallManag
Contents Obtaining Network Status After Getting IP Connectivity DHCP Status HTML Page 13 Real-Time Transport Protocol (RTP) Statistics Reporting The nptcap Tool 13 14 Frequently Asked Questions Contacting TAC 12 14 16 How to Use Pre-call and Mid-call Services 1 Procedures for Using Pre-call Services 1 Access Voicemail 2 Change Your Pre-Call Service Access Code Activate Call-Forward-All 2 Cancel Call-Forward-All 2 Redial 2 Speed Dial 3 Call Pickup 3 Group Call Pickup 3 MeetMe Conference 4 2 Pro
Contents Ringing Characteristics Software Specifications 3 3 Performing a Cross-Protocol Upgrade 1 Recommended Cisco ATA Tone Parameter Values by Country 1 GLOSSARY INDEX Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.
Contents Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.
Preface Overview The Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) provides the information you need to install, configure and manage the Cisco ATA 186 and Cisco ATA 188 on a Skinny Client Control Protocol (SCCP) network. This guide does not cover information related to the implementation of an SCCP Voice over IP (VoIP) network.
Preface Conventions Table 1 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Administrator’s Guide (SCCP) Organization (continued) Chapter Description Chapter 3, “Configuring the Cisco ATA for SCCP” Provides information about how to configure the Cisco ATA and the different configuration methods you can use. Chapter 4, “Adding the Cisco ATA to the Cisco CallManager” Provides information about adding the Cisco ATA to the Cisco CallManager environment.
Preface Conventions Timesaver Tip Caution Warning Means the described action saves time. You can save time by performing the action described in the paragraph. Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver. Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Preface Conventions Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents.
Preface Conventions ¡Advertencia! INSTRUCCIONES IMPORTANTES DE SEGURIDAD Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.
Preface Related Documentation Related Documentation • Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor At a Glance • Regulatory Compliance and Safety Information for the Cisco ATA 186 and Cisco 188 • Cisco ATA Release Notes • Configuring Cisco IP Phones, Users, and Features in Cisco CallManager • Cisco IP Phone Administration Guide for Cisco CallManager • Cisco IOS Telephony Service documentation Obtaining Documentation Cisco provides several ways to obtain documentation, technical assistan
Preface Obtaining Documentation Documentation CD-ROM Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription. Registered Cisco.
Preface Obtaining Technical Assistance Obtaining Technical Assistance Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) Website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities. Cisco.com Cisco.
Preface Obtaining Additional Publications and Information All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register: http://tools.cisco.com/RPF/register/register.do If you are a Cisco.
Preface Obtaining Additional Publications and Information • Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in the design, development, and operation of public and private internets and intranets. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.
C H A P T E R 1 Cisco Analog Telephone Adaptor Overview This section describes the hardware and software features of the Cisco Analog Telephone Adaptor (Cisco ATA) and includes a brief overview of the Skinny Client Control Protocol (SCCP). The Cisco ATA analog telephone adaptors are handset-to-Ethernet adaptors that allow regular analog telephones to operate on IP-based telephony networks. Cisco ATAs support two voice ports, each with an independent telephone number.
Chapter 1 Cisco Analog Telephone Adaptor Overview Overview of the Skinny Client Control Protocol Figure 1-2 The Cisco ATA 186 as an Endpoint in an SCCP Network Voice gateway Layer 3 Telephone or fax V IP infrastructure V PSTN Cisco CallManager 82049 Ethernet Cisco ATA 186 Figure 1-3 The Cisco ATA 188 as an Endpoint in an SCCP Network Voice gateway Layer 3 Telephone or fax V IP infrastructure V PSTN Cisco CallManager 82050 Ethernet Cisco ATA 188 Overview of the Skinny Client Control
Chapter 1 Cisco Analog Telephone Adaptor Overview Hardware Overview Figure 1-4 SCCP Architecture Skinny client phone-2 H.323 compliant terminal IP gateway External Internet Internal IP Intranet Skinny client phone-1 Cisco ATA 186 H.323 compliant terminal 82051 V Cisco CallManager H.323 compliant terminal Telephone or fax Hardware Overview Cisco ATAs are compact, easy-to-install devices. Figure 1-5 shows the rear panel of the Cisco ATA 186. Figure 1-6 shows the rear panel of the Cisco ATA 188.
Chapter 1 Cisco Analog Telephone Adaptor Overview Hardware Overview The unit provides the following connectors and indicators: • 5V power connector. • Two RJ-11 FXS (Foreign Exchange Station) ports—The Cisco ATA supports two independent RJ-11 telephone ports that can connect to any standard analog telephone device. Each port supports either voice calls or fax sessions, and both ports can be used simultaneously. Note • The Cisco ATA186-I1 and Cisco ATA188-I1 provide 600-ohm resistive impedance.
Chapter 1 Cisco Analog Telephone Adaptor Overview Software Features Note If the function button blinks slowly, the Cisco ATA cannot find the DHCP server. Check your Ethernet connections and make sure the DHCP server is available. Pressing the function button allows you to access to the voice configuration menu. For additional information about the voice configuration menu, see the “Voice Configuration Menu” section on page 3-22. Caution Never press the function button during an upgrade process.
Chapter 1 Cisco Analog Telephone Adaptor Overview Software Features Additional Supported Signaling Protocols In addition to SCCP, the Cisco ATA supports the following signaling protocols: • Media Gateway Control Protocol (MGCP) • H.323 • Session Initiation Protocol (SIP) If you wish to perform a cross-protocol upgrade from SCCP to another signaling image, see Appendix D, “Performing a Cross-Protocol Upgrade.
Chapter 1 Cisco Analog Telephone Adaptor Overview Software Features • Hook-flash detection timing configuration • Cisco Discovery Protocol (CDP) • User interface password • Type of Service (ToS) configuration for audio and signaling ethernet packets • 802.1P Class of Service (Cos) Bit configuration • Debugging and diagnostic tools Fax Services The Cisco ATA supports two modes of fax services, in which fax signals are transmitted using the G.
Chapter 1 Cisco Analog Telephone Adaptor Overview Software Features Table 1-1 Pre-call Services and Where to Find End-user Procedures Service Procedure Reference Voice mail access Access Voicemail, page A-2 Change access code Change Your Pre-Call Service Access Code, page A-2 Forward all calls to another number Activate Call-Forward-All, page A-2 Cancel the forwarding of all calls Cancel Call-Forward-All, page A-2 Redial the most recent number dialed Redial, page A-2 Use speed dial Speed D
Chapter 1 Cisco Analog Telephone Adaptor Overview Installation and Configuration Overview Installation and Configuration Overview Table 1-3 provides the basic steps required to install and configure the Cisco ATA to make it operational in a typical Cisco CallManager environment. Table 1-3 Overview of the Steps Required to Install and Configure the Cisco ATA and Make it Operational Action Reference 1. Plan the network and Cisco ATA configuration. 2. Install the Ethernet connection. 3.
Chapter 1 Cisco Analog Telephone Adaptor Overview Installation and Configuration Overview Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.
C H A P T E R 2 Installing the Cisco ATA This section provides instructions for installing the Cisco ATA 186 and Cisco ATA 188. Before you perform the installation, make sure you have met the following prerequisites: • Planned the network and Cisco ATA configuration. • Installed the Ethernet connection. • Installed and configured the other network devices.
Chapter 2 Installing the Cisco ATA Network Requirements Network Requirements The Cisco ATA acts as an endpoint on an IP telephony network. The following equipment is required: • Cisco CallManager version 3.0 or later • Voice packet gateway—Required if you are connecting to the Public Switched Telephone Network (PSTN) • Ethernet connection Safety Recommendations To ensure general safety, follow these guidelines: • Do not get this product wet or pour liquids into this device.
Chapter 2 Installing the Cisco ATA What You Need • Regulatory Compliance and Safety Information for the Cisco ATA 186 and Cisco ATA 188 • 5V power adaptor • Power cord Note The Cisco ATA is intended for use only with the 5V DC power adaptor that comes with the unit. What You Need You also need the following items: • Category-3 10BASE-T or 100BASE-T or better Ethernet cable. One cable is needed for each Ethernet connection.
Chapter 2 Installing the Cisco ATA Installation Procedure PHONE 1 Cisco ATA 186 Rear Panel Connections PHONE 2 10BaseT ACT 72212 Figure 2-1 5V Power outlet IP network Analog telephones (or fax) 5V power adaptor Power cord PHONE 1 Cisco ATA 188 Rear Panel Connections PHONE 2 LINK 10/100 PC 10/100 UPLINK LINK 72213 Figure 2-2 5V Power outlet IP network Analog telephones (or fax) PC 5V power adaptor Power cord Procedure Step 1 Place the Cisco ATA near an electrical power outlet.
Chapter 2 Installing the Cisco ATA Installation Procedure If you are connecting a telephone set that was previously connected to an active telephone line, unplug the telephone line cord from the wall jack and plug it into the Phone 1 input. Warning Caution Note Step 3 To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Do not connect the Phone input ports to a telephone wall jack.
Chapter 2 Installing the Cisco ATA Power-Down Procedure Power-Down Procedure Caution If you need to power down Cisco ATA 186 or Cisco 188 at any time, use the following power-down procedure to prevent damage to the unit. Procedure Step 1 Unplug the RJ45 Ethernet cable Step 2 Wait for 20 seconds. Step 3 Unplug the power cable. Warning This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage.
C H A P T E R 3 Configuring the Cisco ATA for SCCP This section describes how to configure the Cisco ATA to operate with the Skinny Client Control Protocol (SCCP) signaling image and how the Cisco ATA obtains the latest signaling image. You can configure the Cisco ATA for use with SCCP with any of the following methods: • By using the Cisco CallManager TFTP server—This is the Cisco-recommended method for deploying a large number of Cisco ATAs.
Chapter 3 Configuring the Cisco ATA for SCCP Default Boot Load Behavior Note • Cisco ATA Web Configuration Page, page 3-25—This section shows the Cisco ATA Web configuration page and contains a procedure for how to configure Cisco ATA parameters using this interface. • Resetting the Cisco ATA Using Cisco CallManager, page 3-26—This section gives the procedure (via the Cisco CallManager administration web pages) for resetting the Cisco ATA so that your configuration changes take effect.
Chapter 3 Configuring the Cisco ATA for SCCP Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation 4. The Cisco ATA contacts the Cisco CallManager TFTP server and downloads the appropriate .xml or .cnf configuration file that allows the Cisco ATA to communicate with the correct Cisco CallManager. 5. The .xml or .cnf file that the Cisco ATA downloads includes information about which signaling image the Cisco ATA needs to function properly.
Chapter 3 Configuring the Cisco ATA for SCCP Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation Table 3-1 Parameters and Bits for Preconfiguring a VLAN ID Parameter and Bits Reference OpFlags: OpFlags, page 5-24 • Bit 4—Enable the use of user-specified voice VLAN ID. • Bit 5—Disable VLAN encapsulation • Bit 6—Disable CDP discovery. VLANSetting: VLANSetting, page 5-11 • Bits 0-2—Specify VLAN CoS bit value (802.1P priority) for TCP packets.
Chapter 3 Configuring the Cisco ATA for SCCP Steps Needed to Configure the Cisco ATA Therefore, the resulting value of the OpFlags parameter becomes the following bitmap representation: 0000 0000 0000 0000 0000 0000 0101 0010 In hexadecimal format, this value is 0x00000052. Step 2 Set bits 18-29 of the VLANSetting parameter to voice VLAN ID 115.
Chapter 3 Configuring the Cisco ATA for SCCP Steps Needed to Configure the Cisco ATA Table 3-3 Basic Steps to Configure the Cisco ATA in a Typical Cisco CallManager Environment Action Reference 3. Configure the method with which the Cisco ATA will locate the Cisco CallManager TFTP server at boot up time. Configuring the Cisco ATA to Obtain its Configuration File from the TFTP Server, page 3-18 4. Add the Cisco ATA to the Cisco CallManager.
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Configuring the Cisco ATA Using a TFTP Server The TFTP method of configuration is useful when you have many Cisco ATA because you can use a TFTP server for remote, batch configuration of Cisco ATAs. A TFTP server can host one unique configuration file for each Cisco ATA.
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Configurable Features and Related Parameters Table 3-5 lists, in alphabetical order, various features that you can configure for the Cisco ATA. Table 3-5 also includes links to the related parameter that allows you to configure each of these features. Each link takes you to a detailed description of the parameter that includes its default values.
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Table 3-5 Configurable Features and Related Parameters (continued) Configurable Features Related Parameters SCCP Terminal-related Features SCCP Terminal-related Parameters • Cisco CallManager 3.
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Procedure Step 1 Make a copy of the sk_example.txt file and rename it atadefault.txt. Step 2 Make the desired configuration changes by editing the atadefault.txt file, then save the file. Step 3 Convert the atadefault.txt file to a binary file by running the cfgfmt.exe tool, which is bundled with the Cisco ATA software.
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Creating a Configuration File for a Specific Cisco ATA Once you have booted up the Cisco ATA, you may decide that you want to create a configuration file that is specific to one Cisco ATA.
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Step 3 Run the cfgfmt.exe tool, which is bundled with the Cisco ATA software, on the ata.txt text file to generate the binary configuration file. If you wish to encrypt the binary file, see the “Using Encryption With the cfgfmt Tool” section on page 3-13. The syntax of the cfgfmt program follows: Syntax cfgfmt [Encryption options] -sccp -tptag.
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Using atapname.exe Tool to Obtain MAC Address This bundled tool is useful for converting the dotted decimal version of the Cisco ATA MAC address (available on the Cisco ATA Web configuration page or from the voice configuration menu code 24#) to its default Cisco ATA profile name.
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Note Because the factory-fresh ATA cannot accept encrypted configuration files, the first unencrypted file, if intercepted, can easily be read. (You would still have to know the data structure format in order to decode the binary information from the unencrypted file.) Therefore, the new encryption key in the unencrypted file can be compromised.
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Note Place all generated binary configuration files onto the TFTP server. cfgfmt Tool Syntax and Examples The syntax of the cfgfmt tool follows: Syntax cfgfmt [options] input output Syntax Definitions—Options • -eRc4Passwd—This option directs the Cisco ATA to use Rc4Passwd as the key (up to eight hexadecimal characters) to encrypt or decrypt the input text file.
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Syntax examples The cfgfmt.exe syntax affects how the EncryptKeyEx or EncryptKey parameters are used, as shown in the following examples. In these examples, input-text-file is the ata.txt file that you will convert to binary to create the ata configuration file(s) for the Cisco ATA; output-binary-file is that binary ata file, and Secret is the encryption key.
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Step 3 Set the value of the EncryptKeyEx parameter to the chosen encryption key with which you want the output binary file to be encrypted. In the EncryptKeyEx parameter specified in the configuration file, you can also restrict the EncryptKeyEx value to apply only to the Cisco ATA with a particular MAC address.
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Example 2 In this example, a new Cisco ATA has already been deployed (with the EncryptKey value set) with a firmware version earlier than 2.16.2. The Cisco ATA needs to be upgraded to version 2.16.2 firmware or greater to use EncryptKeyEx parameter to encrypt its configuration file.
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Procedure if DHCP Server is Under Control of Cisco ATA Administrator Procedure Step 1 On the DHCP server, set one of the following three options: • DHCP option 150 (TFTP server IP address and, if applicable, IP address of alternate TFTP server). • DHCP field siaddr (TFTP server IP address). This field can be used by systems such as Cisco Integrated Communications Services (ICS).
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Procedure if DHCP Server is not Under Control of Cisco ATA Administrator This is the procedure to use if the DHCP server is not under the control of the Cisco ATA administrator, which means that the URL of the TFTP server must be manually configured. Procedure Step 1 Using the voice configuration menu, set the parameter TftpURL to the IP address or URL of the TFTP server.
Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Without Using a DHCP Server Use the following procedure if you are not using a DHCP server in your environment but are still using a TFTP server to obtain the Cisco ATA configuration file: Procedure Step 1 Set the DHCP parameter to 0. Step 2 Set the UseTftp parameter to 1. Step 3 Set the Cisco ATA parameter TftpURL to the IP address or URL of the TFTP server.
Chapter 3 Configuring the Cisco ATA for SCCP Voice Configuration Menu Voice Configuration Menu The main reasons to use the voice configuration menu are to establish IP connectivity for the Cisco ATA if a DHCP server is not being used in your network environment, and to reset the Cisco ATA to its factory values if necessary. You can also use the voice configuration menu if you need to configure a small number of parameters or if the web interface and TFTP configuration are not available.
Chapter 3 Configuring the Cisco ATA for SCCP Voice Configuration Menu Table 3-7 Step 4 Parameters that Provide Basic IP Connectivity for the Cisco ATA Voice Menu Number Features 1 StaticIP—IP address of the Cisco ATA. 2 StaticRoute—Default gateway for the Cisco ATA to use. 10 StaticNetMask—Subnet mask of the Cisco ATA. 20 DHCP—Set value to 0 to disable the use of a DHCP server; set value to 1 to enable DHCP. 21 Review the IP address of the Cisco ATA.
Chapter 3 Configuring the Cisco ATA for SCCP Voice Configuration Menu Entering Alphanumeric Values Some voice configuration menu options require you to enter alphanumeric characters. Alphanumeric entry differs from numeric entry because you must press # after each character selected. If you need to enter an alphanumeric value, the voice prompt tells you to enter an alphanumeric value; otherwise, enter a numeric value (0 to 9).
Chapter 3 Configuring the Cisco ATA for SCCP Cisco ATA Web Configuration Page Cisco ATA Web Configuration Page You can use the Cisco ATA web configuration page in a non-TFTP configuration environment, or in a TFTP configuration environment as a read-only record of individual customer parameters. Figure 3-1 shows an example of the Cisco ATA web configuration page, which displays all configurable parameters.
Chapter 3 Configuring the Cisco ATA for SCCP Resetting the Cisco ATA Using Cisco CallManager Follow these steps to set parameters using the web configuration page: Procedure Step 1 Make sure that your PC and the Cisco ATA are already networked and visible to each another. Step 2 Open your web browser. Step 3 Enter the URL for your configuration page. The default URL for the web server is: http://IP Address/dev For example, the configuration page for a Cisco ATA with the IP address 192.168.3.
Chapter 3 Configuring the Cisco ATA for SCCP Upgrading the SCCP Signaling Image Step 6 Click the Reset Phone button on the Phone Configuration screen. The Reset Device pop-up window appears. Step 7 Click Reset. Step 8 A confirmation box appears. Click OK.
Chapter 3 Configuring the Cisco ATA for SCCP Upgrading the SCCP Signaling Image Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.
C H A P T E R 4 Adding the Cisco ATA to the Cisco CallManager Once you have configured the Cisco ATA, converted the configuration file into a binary file and stored the file on the Cisco CallManager TFTP server, you must register the Cisco ATA with Cisco CallManager. This section contains important information about which device type to use when you register the Cisco ATA as well as how to choose which registration method is best based on your Cisco CallManager environment.
Chapter 4 Adding the Cisco ATA to the Cisco CallManager Device Type Information Device Type Information If you are running Cisco CallManager version 3.2 or later, make sure you do the following: • Register the Cisco ATA as the Cisco ATA 186 device type during Cisco CallManager configuration. • Configure Bit 27 of the ConnectMode parameter with the value 0, which is the default value. For more information about the ConnectMode parameter, see the “ConnectMode” section on page 5-21.
Chapter 4 Adding the Cisco ATA to the Cisco CallManager Using the Cisco Bulk Administration Tool (BAT) Step 7 Step 8 In the Phone Configuration screen, you must enter information in the following fields: • MAC Address —Enter the MAC address of the Cisco ATA. • Device Pool—Select either the Default value or a configured device pool from the drop-down list. • Phone Button Template—From the drop-down list, select Standard 7960 if you are using Cisco CallManager version 3.0 or 3.
Chapter 4 Adding the Cisco ATA to the Cisco CallManager Using Auto-Registration You will need to know the following information when you use the BAT tool: • When you use the Phone Type drop-down list, make your device-type selections as follows: – If you are using Cisco CallManager version 3.0 or 3.1, select Cisco 7960. – If you are using Cisco CallManager version 3.2, select Cisco ATA 186.
Chapter 4 Adding the Cisco ATA to the Cisco CallManager Survivable Remote Site Telephony Survivable Remote Site Telephony During normal Cisco ATA operation, keepalive packets are exchanged between Cisco CallManagers and Cisco ATAs. When the WAN link fails, the Cisco ATA detects that it can no longer exchange keepalive packets with the Cisco CallManager, so the Cisco ATA registers with the Survivable Remote Site Telephony (SRST) router.
Chapter 4 Adding the Cisco ATA to the Cisco CallManager Using the Gratuitous ARP Feature Cisco IP Telephony Locale Installer Installation and Configuration For installation and configuration instructions, see the Using the Cisco IP Telephony Locale Installer with Cisco CallManager 3.3(3) manual. The Cisco ATA supports the Cisco IP Telephony Locale Installer, available with Cisco CallManager release 3.3(3). Network locale files provide country-specific phone tones and gateway tones, if available.
C H A P T E R 5 Parameters and Defaults This section provides information on the parameters and defaults that you can use to create your own Cisco ATA configuration file. This section also includes the voice configuration menu code for each parameter that has such a code. Parameters are divided into categories based on their functionality.
Chapter 5 Parameters and Defaults Configuration Text File Template – IP address (e.g. 192.168.2.170) – Integer (32-bit integer) – Numeric digit string Note The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated. Note This section contains recommended values for the United States and other countries as configuration examples for certain parameters.
Chapter 5 Parameters and Defaults User Interface (UI) Security Parameter FXSOutputLevel:-4 ConnectMode:0x90000400 SigTimer:0x00000064 OpFlags:0x2 TOS:0xA0 DialTone:2,31538,30831,1380,1740,1,0,0,1000 DialTone2:2,29780,30743,1252,1384,1,0,0,1000 BusyTone:2,30467,28959,1191,1513,0,4000,4000,0 ReorderTone:2,30467,28959,1191,1513,0,2000,2000,0 RingBackTone:2,30831,30467,1943,2111,0,16000,32000,0 CallWaitTone:1,30831,0,5493,0,0,2400,2400,4800 AlertTone:1,30467,0,5970,0,0,480,480,1920 NPrintf:0 TraceFlags:0x0000
Chapter 5 Parameters and Defaults Parameters for Configuration Method and Encryption Parameters for Configuration Method and Encryption This section describes parameters for instructing the Cisco ATA how to locate its TFTP server and how to encrypt its configuration file. These parameters are: • UseTFTP, page 5-4 • TftpURL, page 5-4 • AlttftpURL, page 5-5 • EncryptKey, page 5-6 • EncryptKeyEx, page 5-7 UseTFTP Settings 1—Use the TFTP server for Cisco ATA configuration.
Chapter 5 Parameters and Defaults Parameters for Configuration Method and Encryption For example, if the TFTP server IP address is 192.168.2.170 or www.cisco.com, and the path to download the TFTP file is in /ata186, you can specify the URL as 192.168.2.170/ata186 or www.cisco.com/ata186. Note From the voice configuration menu, you can only enter the IP address; from the web configuration page, you can enter the actual URL.
Chapter 5 Parameters and Defaults Parameters for Configuration Method and Encryption Default 0 Use the default if you have one of the following scenarios: • You do not have an alternate TFTP server to configure. • You have an alternate TFTP server but wish to configure this server by using the second value in DHCP option 150 and not by means of the AltTftpURL parameter.
Chapter 5 Parameters and Defaults Parameters for Configuration Method and Encryption Related Parameters • UseTFTP, page 5-4 • TftpURL, page 5-4 • EncryptKeyEx, page 5-7 EncryptKeyEx Description This parameter specifies an encryption key that is stronger than the key specified with the EncryptKey parameter. This stronger key is used to encrypt the Cisco ATA configuration file on the TFTP server.
Chapter 5 Parameters and Defaults Network Configuration Parameters Voice Configuration Menu Access Code Not applicable for this parameter.
Chapter 5 Parameters and Defaults Network Configuration Parameters Voice Configuration Menu Access Code 20 Related Parameters • StaticIp, page 5-9 • StaticRoute, page 5-9 • StaticNetMask, page 5-10 • OpFlags, page 5-24 (bits 3 and 11) StaticIp Description Configure the Cisco ATA IP address using this parameter if the DHCP parameter is set to 0. Value Type IP address Default 0.0.0.
Chapter 5 Parameters and Defaults Network Configuration Parameters Voice Configuration Menu Access Code 2 Related Parameters • DHCP, page 5-8 • StaticIp, page 5-9 • StaticNetMask, page 5-10 StaticNetMask Description Configure the statically assigned subnet mask using this parameter if the DHCP parameter is set to 0. Value Type IP address Default 255.255.255.
Chapter 5 Parameters and Defaults Network Configuration Parameters Voice Configuration Menu Access Code 916 Related Parameter DHCP, page 5-8 DNS2IP Description This parameter is for setting the secondary domain name server (DNS) IP address, if the DHCP server does not provide one. If DHCP provides DNS2IP (if it is non-zero), this parameter overwrites the DHCP-supplied value. You cannot specify a port parameter. The Cisco ATA uses the default DNS port only. Value Type IP address Default 0.0.0.
Chapter 5 Parameters and Defaults Network Configuration Parameters Voice Configuration Menu Access Code 324 Related Parameter OpFlags, page 5-24 CA0orCM0 and CA1orCM1 Description CMx specifies the IP address (with an optional port number) or the URL of the primary or secondary Cisco CallManager to which the Cisco ATA should register. Use the CM0 parameter for the primary Cisco CallManager and the CM1 parameter for the secondary Cisco CallManager parameter. (CAx is not for SCCP.
Chapter 5 Parameters and Defaults Network Configuration Parameters EPID0orSID0 and EPID1orSID1 SIDx specifies whether to enable the Phone 1 and/or Phone 2 ports on the Cisco ATA to register with Cisco Call Manager. (EPIDx is not for SCCP.) SIDx can be one of the following values: • 0—Disables port; port does not attempt to register with Cisco CallManager • . or —Uses the default Skinny ID, which is the Cisco ATA MAC address (MAC) for the Phone 1 port and MAC[1-5]+01 for the Phone 2 port.
Chapter 5 Parameters and Defaults Network Configuration Parameters • Codec[2]=G.729 (only if Bit 21 of the ConnectMode parameter is set to 0) • Codec[3]=G.729A If LBRCodec=3, then the Phone 2 FXS port can operate with the following codecs: • Number of codecs=3 • Codec[0]=G.711µ-law • Codec[1]=G.711A-law • Codec[2]=G.
Chapter 5 Parameters and Defaults Network Configuration Parameters Voice Configuration Menu Access Code 202 Related Parameters • TOS, page 5-25 • VLANSetting, page 5-11 Domain Description The Cisco ATA uses the value of this parameter for a DNS search if either the TftpUrl or CM0orCA0 parameters do not contain a fully qualified domain name. For example, if cm1 is specified as the Cisco CallManager URL, and cisco.com is the value of the Domain parameter, then the Cisco ATA uses cm1@cisco.
Chapter 5 Parameters and Defaults Audio Configuration Parameters Audio Configuration Parameters This section contains information about the following parameters: • AudioMode, page 5-16 • NumTxFrames, page 5-17 AudioMode Description This parameter is used for the audio operating mode. The lower 16 bits are for the Phone 1 FXS port, and the upper 16 bits are for the Phone 2 FXS port. Table 5-1 provides definitions for each bit.
Chapter 5 Parameters and Defaults Operational Parameters NumTxFrames Description This parameter is not used for SCCP. For information about RTP packet size configuration, which is controlled by the Cisco CallManager, refer to your Cisco CallManager documentation.
Chapter 5 Parameters and Defaults Operational Parameters If method=1, set the following bits: • Bit 2—Reserved. • Bits 3-6—These bits are for the Start digit for known telephone numbers (valid values are 12 for “A,” 13 for “B,” 14 for “C,” and 15 for “D.”). • Bits 7-10—These bits are for the End digit for known telephone numbers (valid values are 11 for “#,” 12 for “A,” 13 for “B,” 14 for “C,” and 15 for “D.”).
Chapter 5 Parameters and Defaults Operational Parameters Value Type Bitmap Default 0x00019e60 Voice Configuration Menu Access Code 316 Polarity Description You can control line polarity of the Cisco ATA FXS ports when a call is connected or disconnected by configuring the Polarity bitmap parameter as follows: • Bit 0: CALLER_CONNECT_POLARITY. Polarity to use when the Cisco ATA is the caller and the call is connected.
Chapter 5 Parameters and Defaults Operational Parameters FXSInputLevel Description Use this parameter to specify the input level control (analog-to-digital path) of the Cisco ATA FXS ports. Value Type Integer Range -9 to 2 dB Default -1 Voice Configuration Menu Access Code 370 Related Parameter FXSOutputLevel, page 5-20 FXSOutputLevel Description Use this parameter to specify the output level control (digital-to-analog path) of the Cisco ATA FXS ports.
Chapter 5 Parameters and Defaults Operational Parameters ConnectMode Description This parameter is a 32-bit bitmap to control the connection mode of the selected call signaling protocol. Table 5-2 provides bit definitions for this parameter.
Chapter 5 Parameters and Defaults Operational Parameters Table 5-2 ConnectMode Parameter Bit Definitions (continued) Bit Number Definition 13 0—Use G.711µ-law for fax pass-through codec. 1—Use G.711A-law for fax pass-through codec. Default: 0 14-15 0—Use fax pass-through. 1—Use codec negotiation in sending fax. 2,3—Reserved. Default: 0 16-20 Reserved. 21 0—Enable G729 on the Phone 1 FXS port. 1—Enable G729 on the Phone 2 FXS port. Default: 0 22-24 Reserved.
Chapter 5 Parameters and Defaults Operational Parameters SigTimer Description This parameter controls various timeout values for the Cisco ATA. Table 5-3 contains bit definitions of this parameter. Value Type Bitmap Default 0x00000064 Voice Configuration Menu Access Code 318 Related Parameter CallWaitTone, page 5-36 Table 5-3 SigTimer Parameter Bit Definitions Bit Number Definition 0-7 Call waiting period—The period between each burst of call-waiting tone. Range: 0 to 255 in 0.
Chapter 5 Parameters and Defaults Operational Parameters OpFlags Description Use this parameter to enable/disable various operational features. See Table 5-4 for bit definitions of this parameter.
Chapter 5 Parameters and Defaults Operational Parameters Table 5-4 OpFlags Parameter Operational Features to Turn On or Off (continued) Bit Number Definition 8-10 Reserved. 11 If Bit 11=0, the Cisco ATA requests the device hostname from the DHCP server. If Bit 11=1, the Cisco ATA uses the device hostname that is specified in DHCP option 12. Default: 0 12 Reserved. 13 If Bit 13=0 (default), use statically configured DNS IP addresses, if available, for name resolution.
Chapter 5 Parameters and Defaults Tone Configuration Parameters Tone Configuration Parameters If you are running Cisco CallManager 3.3(3) with the Cisco IP Telephony Locale Installer, you should configure call-progress tones using the Network Locale option on the Cisco CallManager configuration page. For more information about using the Network Locale option, see the “Using the Cisco IP Telephony Network Locale Option” section on page 4-5.
Chapter 5 Parameters and Defaults Tone Configuration Parameters Tone Parameter Syntax—Basic Format Each tone is specified by nine integers, as follows: parametername: NumOfFreqs,Tfreq1,Tfreq2,Tamp1,Tamp2,Steady,OnTime,OffTime, TotalToneTime • parametername is the name of the tone. • NumOfFreqs is the number of frequency components (0, 1 or 2). • Tfreq1 and Tfreq2 are the transformed frequencies of the first and second frequencies, respectively.
Chapter 5 Parameters and Defaults Tone Configuration Parameters Tone Parameter Syntax—Extended Formats Two types of extended format exist for the Cisco ATA tone parameters: • Extended Format A, page 5-28—This format can be used for the following tone parameters: – DialTone – DialTone2 – BusyTone – RingbackTone – CallWaitTone – AlertTone • Extended Format B, page 5-29—This format can be used only for the ReorderTone parameter.
Chapter 5 Parameters and Defaults Tone Configuration Parameters Specify each value as a number of samples with a sampling rate of 8 kHz. The range of each value is 0 to 0xffff. For example, for a length of 0.3 seconds, set the value to 2400. Cadence With Two On-Off Pairs OnTime_1 OnTime_2 Sound Silence • OffTime_1 OffTime_2 99267 Figure 5-1 TotalToneTime controls the length of time the tone is played. If this value is set to 0, the tone will play until another call event stops the tone.
Chapter 5 Parameters and Defaults Tone Configuration Parameters • TFreq1, TFreq2, and TFreq3 are the transformed frequencies of the first, second, and third frequencies, respectively. Calculate each value with the following formula:: 32767 * cos (2 * pi * F/8000) where F is the desired frequency in Hz. Set this value to 0 if the frequency does not exist. The range of each value is –32768 to 32767. For negative values, use the 16-bit 2’s complement value. For example, enter –1 as 65535 or as 0xffff.
Chapter 5 Parameters and Defaults Tone Configuration Parameters ReorderTone Parameter Example1 Assume that you want a reorder tone in which: • The frequencies 900 Hz, 1400 Hz, and 1800 Hz play sequentially. • Each frequency plays once for 0.33 seconds. • There is no silence after the first and the second frequencies. • There is 1 second of silence after the third frequency (before the first frequency starts again) • The volume of each frequency is –19 dBm.
Chapter 5 Parameters and Defaults Tone Configuration Parameters ReorderTone Parameter Example 2 Assume that you want a reorder tone in which: • The only frequency is 400 Hz. • The frequency plays six times, each time for 0.1 second followed by 0.9 second of silence. • The frequency then plays once for 0.3 second followed by 0.7 second of silence. • The volume of the frequency is –19 dBm. • The tone plays until another call event stops the tone.
Chapter 5 Parameters and Defaults Tone Configuration Parameters Recommended Values The following settings are recommended for the US: Note • DialTone = "2,31538,30831,1380,1740,1,0,0,1000" (approximately -17 dBm) • DialTone2 = “2,29780,30743,1252,1384,1,0,0,1000” (approximately -10 dBm) • BusyTone = "2,30467,28959,1191,1513,0,4000,4000,0" (approximately -21 dBm) • ReorderTone = "2,30467,28959,1191,1513,0,2000,2000,0" (approximately -21 dBm) • RingBackTone = "2,30831,30467,1943,2111,0,16000,3200
Chapter 5 Parameters and Defaults Tone Configuration Parameters • Tamp2—1740 • Steady—1 • OnTime—0 • OffTime—0 • TotalToneTime—1000 Voice Configuration Menu Access Code 920 DialTone2 Description This is a secondary dial tone (for example, the dial tone that the Cisco ATA plays when you dial a number to obtain an outside line).
Chapter 5 Parameters and Defaults Tone Configuration Parameters • OffTime—4000 • TotalToneTime—0 Voice Configuration Menu Access Code 921 ReorderTone Description The Cisco ATA plays the reorder tone (also known as congestion tone) if the outgoing call failed for reasons other than busy. This is a fast-busy tone.
Chapter 5 Parameters and Defaults Tone Configuration Parameters Voice Configuration Menu Access Code 923 CallWaitTone Description The Cisco ATA plays the call-waiting tone when an incoming call arrives while the user is connected to another party.
Chapter 5 Parameters and Defaults Diagnostic Parameters • OnTime—480 • OffTime—480 • TotalToneTime—1920 Voice Configuration Menu Access Code 925 Diagnostic Parameters This section describes the following parameters that are used for diagnostic purposes: • NPrintf, page 5-37 • TraceFlags, page 5-38 • SyslogIP, page 5-38 • SyslogCtrl, page 5-39 NPrintf Description Use this parameter to specify the IP address and port of a host to which all Cisco ATA debug messages are sent.
Chapter 5 Parameters and Defaults Diagnostic Parameters TraceFlags Description This parameter is for diagnostic use. Bit values are as follows: • Bits 0 to 6—Reserved • Bit 7—SCCP message log (set to 0 for a simplified log; set to 1 for a detailed log).
Chapter 5 Parameters and Defaults Diagnostic Parameters Voice Configuration Menu Access Code 7975640 Related Parameter SyslogCtrl, page 5-39 SyslogCtrl Description Use this parameter to turn on specific syslog traces. All traces are sent to the syslog server specified in the SyslogIP parameter. See Table 5-7 for bit values and the corresponding types of messages to turn on for tracing.
Chapter 5 Parameters and Defaults CFGID—Version Parameter for Cisco ATA Configuration File CFGID—Version Parameter for Cisco ATA Configuration File Description CFGID is a 32-bit unsigned-value parameter whose purpose is to allow the local administrator to track the version of the Cisco ATA configuration file. This parameter-value assignment is entirely the responsibility of the local administrator, and has no significance to the operation of the Cisco ATA.
C H A P T E R 6 Configuring and Debugging Fax Services The Cisco ATA provides two modes of fax services that are capable of internetworking with Cisco IOS gateways over IP networks. These modes are called fax pass-through mode and fax mode. With fax pass-through mode, the Cisco ATA encodes fax traffic within the G.711 voice codec and passes it through the Voice Over IP (VoIP) network as though the fax were a voice call. This mode uses the Cisco proprietary fax upspeed method.
Chapter 6 Configuring and Debugging Fax Services Using Fax Pass-through Mode Note The Cisco ATA can also accept standard-based protocol-level codec switch requests, but cannot send such requests. Therefore, to interoperate with a Cisco gateway, use the Cisco-proprietary codec switch.
Chapter 6 Configuring and Debugging Fax Services Using Fax Pass-through Mode ConnectMode Description The ConnectMode parameter is a 32-bit value. The parameter settings apply to both lines of the Cisco ATA. Configure ConnectMode after configuring AudioMode for fax pass-through mode. Cisco recommends you use the following ConnectMode setting to interoperate with a Cisco IOS gateway.
Chapter 6 Configuring and Debugging Fax Services Using Fax Pass-through Mode Configuring Cisco IOS Gateways to Enable Fax Pass-through To configure your IOS gateways to network with Cisco ATA, do the following: Procedure Step 1 Enable Fax Pass-through Mode, page 6-4 Step 2 Disable Fax Relay Feature, page 6-6 Note For detailed information on setting up your IOS gateways and on feature availability, refer to the document Cisco Fax Services over IP.
Chapter 6 Configuring and Debugging Fax Services Using Fax Pass-through Mode Step 3 For the Cisco ATA ConnectMode parameter, turn off bits 14 and 15. This enables the sending of fax pass-through signals and the detection of incoming fax pass-through signals using the Cisco proprietary method. Note The NSE payload-type number, fax pass-through codec (G.711μ-law or G.711A-law) and redundancy parameters must have the same settings for the Cisco ATA that they have for supporting Cisco gateways.
Chapter 6 Configuring and Debugging Fax Services Using FAX Mode Disable Fax Relay Feature Fax relay may be enabled by default for some IOS gateways. If you do not disable the fax relay feature, it may override the precedence of fax/modem pass-through and cause the fax transmission to fail.
Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Note The AudioMode configuration overrides the values of the following three parameters: RxCodec, TxCodec, and LBRCodec. For example, if these three parameters are each set to 0 (for G.723), the Cisco ATA would still use G.711 if AudioMode is set to 0x00120012. With this configuration, the Cisco ATA sends both G.711μ-law and G.711A-law as preferred codecs to a peer voice gateway.
Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Table 6-1 Solving Common Fax Problems Problem Action The far-end gateway is not Cisco recommends IOS version 12.2 (11)T or higher for the Cisco 2600 loaded with correct and Cisco 3600, and IOS version 12.1 (3)T or higher for Cisco AS5300. software image. The Cisco 6608 supports both the NSE and NTE methods of fax pass-through mode, beginning with software version D004030145S16608.
Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Table 6-1 Solving Common Fax Problems (continued) Problem Action Fax/modem pass-through method on the remote gateway is not compatible with the Cisco NSE-based method. Some Cisco gateways (such as Cisco VG248, and Cisco 6608) may use signaling messages based on RFC2833 for G.711 upspeed when loaded with older software images. This method is incompatible with the Cisco NSE-based method.
Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services As prserv receives debug information from the Cisco ATA, it displays the information on the DOS screen and saves it to the output file .log. Once you are finished capturing debug information, you can stop prserv by entering Ctrl-C at the DOS prompt. If you restart the process without changing the name of the log file, any new debug information is appended to the end of the original file.
Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Debugging FAX Pass-through Mode When the Cisco ATA is configured to use fax pass-through mode, the fax call session can be established with an arbitrary voice codec. Once the voice call has been established, fax machines can signal their presence by means of a CED tone or V.21 preamble flag, after which the gateways send NSE packets to initiate switchover.
Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Possible Reasons for Failure If your Cisco ATA does not receive CED-tone-event NSE packets and codec switchover does not occur, the failure may be due to the following reasons: • The terminating gateway is not configured with fax/modem pass-through. • The fax pass-through mode used by the terminating gateway may not be compatible with the Cisco NSE method.
Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Major functions rtpcatch includes the following major functions: • Reads session data from Sniffer Pro capture files. • Analyzes media streams. • Stores media streams to files. • Reports RTP statistics such as the number of RTP packets, the number of RTP frames, the number of lost packets, the number of filler packets during silence suppression periods, and the number of erased packets.
Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Note rtpcatch works best for analyzing a single VoIP session. Command-line options can be entered in any order. Example of rtpcatch The section contains an example of using rtpcatch and includes an explanation of its output: Output C:\>rtpcatch faxpassthru -fax [ [ [ [ [ [ [ [ [ [ 25]open file: 00.723, (G723) 2.213:10000 => 2.116:10002 26]open file: 01.723, (G723) 2.116:10002 => 2.
Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services [ [ [ [ 26]Codec G723 101]Codec G711u/D 102]NSE PT 100, EVT 192: Up-Speed, CED tone Detected 103]NSE PT 100, EVT 193: ECAN OFF, Phase Reversal Detected Explanation The output is printed on screen and saved in the file file.sum. The following lines are described: • [ 25]open file: 00.723, (G723) 2.213:10000 => 2.
Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services PATH: 2.116:10002 => 2.213:10000 [ 26]Codec G723 [ 101]Codec G711u/D [ 102]NSE PT 100, EVT 192: Up-Speed, CED tone Detected [ 103]NSE PT 100, EVT 193: ECAN OFF, Phase Reversal Detected This summarizes the fax events for each path. The audio stream events reported by rtpcatch include: – beginning of new audio codec – silence packets – lost packets – erased packets (as in G.
Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Example 6-2 Fax Pass-through Mode ---------- FAX Summary 1 ---------[ 25]<2.213=>2.116> Codec G723 [ 26]<2.116=>2.213> Codec G723 [ 101]<2.116=>2.213> Codec G711u/D [ 102]<2.116=>2.213> NSE PT 100, EVT 192: Up-Speed, CED tone Detected [ 103]<2.116=>2.213> NSE PT 100, EVT 193: ECAN OFF, Phase Reversal Detected [ 105]<2.213=>2.116> NSE PT 100, EVT 192: Up-Speed, CED tone Detected [ 107]<2.213=>2.
Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Example 6-5 Cisco Fax Relay ---------- FAX Summary 1 ---------[ 8]<2.53=>3.99> Codec G711u [ 248]<3.99=>2.53> Codec G711u [ 798]<2.53=>3.99> NSE PT 96, Cisco Fax Relay [ 799]<3.99=>2.53> NSE PT 97, EVT 192: Up-Speed, CED tone Detected [ 800]<2.53=>3.99> NSE PT 97, Cisco Fax Relay ACK [ 801]<2.53=>3.99> Codec C_FxRly [ 803]<3.99=>2.53> NSE PT 96, EVT 192: Up-Speed, CED tone Detected [ 804]<2.53=>3.
Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Possible Cause for Failure • Cisco fax relay option is not disabled on the gateway. Example 6-8 Fax Pass-through Mode Failure ---------- FAX Summary 1 ---------[ 2]<2.53=>3.200> Codec G723 [ ]<3.200=>2.53> Codec G723 [ 106]<3.200=>2.53> Codec G711u/D [ 107]<3.200=>2.53> NSE PT 100, EVT 192: Up-Speed, CED tone Detected [ 1436]<3.200=>2.53> NSE PT 100, EVT 192: Up-Speed, CED tone Detected Analysis • <2.
Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Analysis • <3.200> is the originating Cisco ATA, and <2.53> is the terminating gateway. • Both sides initially use G.729. • <2.53> gateway sends NTE signaling packets, then upspeeds to G.711µ-law. • <3.200>The Cisco ATA switches to G.711µ-law also, but never sends NTE signaling packets. • Fax transmission fails because <2.53> gateway does not receive any NTE packets, and it drops the fax call.
C H A P T E R 7 Upgrading the Cisco ATA Signaling Image This section describes two methods for upgrading the Cisco ATA software for the SCCP protocol: • Upgrading the Signaling Image Via Cisco CallManager, page 7-2—This is the Cisco-recommended method for the SCCP protocol. This method is the most efficient method and requires no configuration-file changes. • Upgrading the Signaling Image Manually, page 7-4—This method can be used if you want to manually upgrade the image of one Cisco ATA.
Chapter 7 Upgrading the Cisco ATA Signaling Image Upgrading the Signaling Image Via Cisco CallManager Upgrading the Signaling Image Via Cisco CallManager This feature is supported in Cisco CallManager version 3.2 or later and is the Cisco-recommended method for SCCP. The following requirements must be met: • XML support must be turned on in the Cisco ATA (default is on). XML support is configured with Bit 31 of the ConnectMode parameter (see the “ConnectMode” section on page 5-21).
Chapter 7 Upgrading the Cisco ATA Signaling Image Upgrading the Signaling Image Via Cisco CallManager Procedure Procedurefor forUpgrading UpgradingOne OneCisco CiscoATA ATA Step Step1 1 Download Downloadthe thelatest latestCisco CiscoATA ATArelease releasesoftware softwarefor forSCCP SCCPfrom fromthe theCisco Ciscoweb website, site,and andstore storethe thefiles fileson the onCisco the Cisco CallManager TFTP server.
Chapter 7 Upgrading the Cisco ATA Signaling Image Upgrading the Signaling Image Manually Upgrading the Signaling Image Manually This section describes how to manually upgrade the Cisco ATA with the most recent signaling image. The executable file that you need is called sata186us.exe, and is bundled in the Cisco ATA release-software zip file.
Chapter 7 Upgrading the Cisco ATA Signaling Image Upgrading the Signaling Image Manually Upgrade Requirements The following list contains the requirements for using the sata186us.
Chapter 7 Upgrading the Cisco ATA Signaling Image Confirming a Successful Signaling Image Upgrade Upgrade Procedure To perform the upgrade, follow these steps: Procedure Step 1 Run the executable file (see the “Syntax” section on page 7-5) from the Microsoft Windows DOS or command prompt. You will receive instructions on how to upgrade. Step 2 On the Cisco ATA, press the function button to invoke the voice configuration menu.
Chapter 7 Upgrading the Cisco ATA Signaling Image Confirming a Successful Signaling Image Upgrade Using a Web Browser To use your web browser to verify a successful image upgrade, perform the following steps: Procedure Step 1 Open your web browser. Step 2 Enter the IP address of your Cisco ATA Web configuration page: http:///dev Step 3 Refresh the page to clear the cache.
Chapter 7 Upgrading the Cisco ATA Signaling Image Confirming a Successful Signaling Image Upgrade Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.
C H A P T E R 8 Troubleshooting This section describes troubleshooting information, how to analyze reporting information and statistics for diagnostic purposes, and provides answers to frequently asked questions for the Cisco ATA: Note • General Troubleshooting Tips, page 8-1 • Symptoms and Actions, page 8-2 • Installation and Upgrade Issues, page 8-3 • Restarting the Cisco CallManager, page 8-4 • Capturing Debugging Information, page 8-5 • Using System Diagnostics, page 8-6 • Local Tone Pl
Chapter 8 Troubleshooting Symptoms and Actions • If there is no dial tone, make sure that the telephone line cord from the telephone is plugged into the appropriate port on the Cisco ATA. Make sure that your Cisco ATA is properly registered on your Call Control system. Test another phone; if this phone does not work either, there may be a problem with the current configuration or with the Cisco ATA. • A busy tone indicates that the party you called is not available. Try your call again later.
Chapter 8 Troubleshooting Installation and Upgrade Issues Symptom Two records of a Cisco ATA registration—one Cisco ATA 186 record and one Cisco 7960 record—are shown on the Cisco CallManager. Possible Cause Backward compatibility requirements cause a Cisco ATA to attempt to register as both a Cisco ATA 186 and a Cisco 7960 device type. Recommended Action Upgrade the Cisco ATA signaling image to a version number of 2.15 or later. Symptom Cannot place call.
Chapter 8 Troubleshooting Restarting the Cisco CallManager Symptom Voice prompt returns Upgrade failed message. This can only occur if you are using the executable-file upgrade method. Possible Cause You have entered an incorrect IP address. Recommended Action Enter the correct IP address. Possible Cause Software image is corrupted. Recommended Action Upgrade software image. Symptom No dial tone. Possible Cause No user ID was entered. Recommended Action Enter the correct user ID.
Chapter 8 Troubleshooting Capturing Debugging Information Capturing Debugging Information The MS-DOS Windows-based debugging program tool, preserv.exe, is included in every software upgrade package. The tool is also available from Cisco TAC. The prserv program is used in conjunction with the NPrintf configuration parameter (see the “NPrintf” section on page 5-37). This file serves as an upgrade server that captures debug information sent by the Cisco ATA software to your PC’s IP address and port number.
Chapter 8 Troubleshooting Using System Diagnostics Using System Diagnostics The Cisco ATA uses functionality of the syslog protocol for system diagnostics. For detailed information on syslog, see RFC-3164. Note Because the Cisco ATA does not have an internal clock, syslog messages provide the time offset from the most recent Cisco ATA reset. The system administrator should make sure that the syslog relay or syslog server adds the local timestamps upon receiving syslog messages.
Chapter 8 Troubleshooting Using System Diagnostics Example—ARP Message <62>00:00:51 192.168.3.169 [00]:ARP Update: MAC:080017014e00, IP:192.168.2.81 This message includes the following information: • Priority=62, which means that the facility value is 7 (network new subsystem) and the severity value is 6 ( informational messages). You can derive this information from RFC-3164. • The time offset is 00:00:51, which means that the most recent Cisco ATA reset was 51 seconds earlier.
Chapter 8 Troubleshooting Using System Diagnostics Example—Cisco ATA Configuration Update Message <30>00:00:01 192.168.3.237 [03]:ATA Config Update OK This message includes the following information: • Priority=30, which means that the facility value is 3 (system daemon) and the severity value is 6 ( informational messages). You can derive this information from RFC-3164. • The time offset of the message is 00:00:01, which means that the most recent Cisco ATA reset was one second earlier.
Chapter 8 Troubleshooting Using System Diagnostics Example—Fax Event Messages <150>00:00:11 <150>01:07:27 <150>01:07:27 <150>01:07:27 <150>01:07:27 <150>01:07:27 <150>01:07:27 192.168.3.169 192.168.3.169 192.168.3.169 192.168.3.169 192.168.3.169 192.168.3.169 192.168.3.
Chapter 8 Troubleshooting Local Tone Playout Reporting Local Tone Playout Reporting Local tones are tones that the Cisco ATA plays to its FXS port. Each of these tones corresponds to an identifier, and these tone type identifiers are placed into the prserv debug log. These identifiers supply information that administrators can use to help analyze call flows for debugging purposes. Local tones are different from other tones because local tones are not carried within the inband audio.
Chapter 8 Troubleshooting Obtaining Network Status Prior to Getting IP Connectivity Obtaining Network Status Prior to Getting IP Connectivity Using voice configuration menu code 3123#, you can obtain basic network status to use for diagnostic purposes. After you enter this code, the Cisco ATA announces a message in the following format: e123.D.0xX where: • D is the VLAN ID (this is a non-zero value if the Cisco ATA has entered a VLAN) • 0xX is a bitmap value in hexadecimal format.
Chapter 8 Troubleshooting Obtaining Network Status After Getting IP Connectivity Obtaining Network Status After Getting IP Connectivity Use the Cisco ATA Stats Web page (http:///stats)to display the following information: • VLAN ID: D0 • tftpFile: S • NTP: D1,D2,D3 • tftp: 0xX where: – D0 is the VLAN ID. It should be non-zero if the Cisco ATA has entered a VLAN. – S is the tftp filename, which can be either ata or the filename supplied by the DHCP server.
Chapter 8 Troubleshooting DHCP Status HTML Page Table 8-5 Web Configuration Menu Example Network Status Bit Number Description Boolean Value 0 Cisco ATA sent request for configuration file, ata, to TFTP server True 1 Cisco ATA sent request for configuration file, atadefault.
Chapter 8 Troubleshooting The nptcap Tool • txPktCnt—the total number of RTP packets transmitted • txOctet—the total number of RTP payload octets transmitted Using the refresh feature on the RTP Statistics page, you can obtain updated, real-time RTP statistics during a call. Resetting Cisco ATA counters To reset the Cisco ATA counters, do the following: Note • Click the [Refresh] link to refresh the current counter values. • Click the [Line 0] link to reset line 0 counter values.
Chapter 8 Troubleshooting Frequently Asked Questions Table 8-6 Ring Loads and Distances (continued) Ring Load (per RJ-11 FXS Port) Maximum Distance 2 REN 2500 feet (762 m) 1 REN 3200 feet (975 m) Cisco ATA, however, is not designed for long-distance usage. The simple test is to determine if the phone or phones that are connected to the Cisco ATA work properly in their environment. Pay attention to the following questions: 1. Can the Cisco ATA detect on/off hook from the analog phone? 2.
Chapter 8 Troubleshooting Contacting TAC Step 6 On the Service Parameters Configuration screen, locate the category for the Preferred G711/G723/G729 Millisecond PacketSize menu. From the corresponding drop-down list, select the RTP packet size for the G.711/G.723/G.729 voice codec. Q. Can I enable/disable silence suppression for G.711/G.723/G.729 for the Cisco ATA when using the SCCP image? A. Yes. The Cisco CallManager controls silence suppression for the voice codec.
Chapter 8 Troubleshooting Contacting TAC For instructions on contacting TAC, see the “Obtaining Technical Assistance” section on page xviii. Note Customers who obtained their equipment through service providers, independent dealers and other third parties must contact their equipment provider for technical assistance. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.
Chapter 8 Troubleshooting Contacting TAC Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.
A P P E N D I X A How to Use Pre-call and Mid-call Services This section contains end-user procedures for pre-call services and mid-call services that the Cisco ATA supports for the SCCP protocol. Note The Cisco ATA administrator should provide these procedures to the end user. This section contains the following topics: Note • Procedures for Using Pre-call Services, page A-1 • Procedures for Using Mid-call Services, page A-4 The services listed in this section are supported by Cisco CallManager.
Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Pre-call Services Access Voicemail To access your voice-mail box, press the first digit in your pre-call service access code (* by default) then press 0 on your telephone keypad. To change the first digit of your pre-call service access code, see the “Change Your Pre-Call Service Access Code” section on page A-2.
Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Pre-call Services Speed Dial To use Speed Dial, follow these steps: Procedure Step 1 Preset speed-dial commands by using the Cisco CallManager web page. (See Cisco CallManager documentation for more information.) The Cisco ATA supports nine speed-dial numbers.
Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mid-call Services MeetMe Conference To use this feature, follow these steps: Procedure Step 1 Pick up the handset, press ** then 5 on your telephone keypad. You are prompted to enter a MeetMe Conference number to reserve a conference. Step 2 When someone dials the MeetMe Conference number, you receive a confirmation tone and can begin conferencing with the caller.
Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mid-call Services Bellcore Style Conference Call Procedure Step 1 Perform a hook flash to place the current call on hold and obtain a second dial tone. Step 2 At the dial tone, enter the telephone number or speed dial of the third party and wait for the call to ring. Step 3 You have the following options: • To add the party to a conference, perform a hook flash after the third party answers.
Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mid-call Services Step 3 Step 4 After the third party answers, you can perform a hook flash to obtain a third dial tone. You now have the following options: a. To transfer holding party to the currently active party, press # then 2 on your telephone keypad. b. To maintain the current state, press any other digit or let a time out occur (in four seconds by default).
Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mid-call Services Cisco ATA Style Call Transfer Procedure Step 1 While engaged in a call, perform a hook flash, then press 2 on your telephone keypad. Step 2 After the dial tone sounds, enter the telephone number. Step 3 When the other party answers or the remote telephone rings, hang up to transfer the call. You can perform a hook flash at any time to halt the operation and resume the original call.
Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mid-call Services Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.
A P P E N D I X B Voice Menu Codes This section contains a quick-reference list of the voice configuration menu options for the Cisco ATA. For information on the use of the voice menu, see “Chapter 3, “Configuring the Cisco ATA for SCCP.
Appendix B Voice Menu Codes Table B-2 lists configuration codes. For additional information about these parameters, see “Chapter 5, “Parameters and Defaults.
Appendix B Voice Menu Codes Table B-3 lists codes used in the software upgrade process. For information about these codes, see “Chapter 7, “Upgrading the Cisco ATA Signaling Image.
Appendix B Voice Menu Codes Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.
A P P E N D I X C Cisco ATA Specifications This section describes the Cisco ATA specifications: Note • Physical Specifications, page C-1 • Electrical Specifications, page C-2 • Environmental Specifications, page C-2 • Physical Interfaces, page C-2 • Ringing Characteristics, page C-3 • Software Specifications, page C-3 The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are e
Appendix C Cisco ATA Specifications Electrical Specifications Electrical Specifications Table C-2 Electrical Specifications Description Specification Power 3.5 to 7.5W (idle to peak) DC input voltage +5.0 VDC at 1.5A maximum Power adaptor Universal AC/DC ~3.3 x 2.0 x 1.3 in. (~8.5 x 5.0 x 3.2 cm) ~4.8 oz (135 g) for the AC-input external power adaptor ~4 ft (1.2 m) DC cord 6 ft (1.
Appendix C Cisco ATA Specifications Ringing Characteristics Ringing Characteristics Table C-5 Ringing Characteristics Description Specification Tip/ring interfaces for each RJ-11 FXS port (SLIC) Ring voltage 40VRMS (typical, balanced ringing only) Ring frequency 25 Hz Ring waveform Trapezoidal with 1.2 to 1.
Appendix C Cisco ATA Specifications Software Specifications Table C-6 Software Specifications (All Protocols) (continued) Description Line-echo cancellation Out-of-band DTMF Configuration Quality of Service Security Voice coder-decoders (codecs) Voice features Voice-over-IP (VoIP) protocols Specification • Echo canceller for each port • 8 ms echo length • Nonlinear echo suppression (ERL > 28 dB for frequency = 300 to 2400 Hz) • Convergence time = 250 ms • ERLE = 10 to 20 dB • Double-tal
A P P E N D I X D Performing a Cross-Protocol Upgrade This section describes how to perform an upgrade from the SCCP signaling image to either the MGCP, SIP or H.323 signaling images. You can configure the Cisco ATA to automatically download a new signaling image that the Cisco CallManager administrator has stored on the TFTP server. You do this by configuring the parameter upgradecode in your Cisco ATA configuration file.
Appendix D Performing a Cross-Protocol Upgrade Example The upgradecode parameter value could be: upgradecode:3,0x301,0x0400,0x0200,192.168.2.170,69,0x020723a,ata186-v2-15-020 723a.zup This instructs the Cisco ATA to update its firmware to ata186-v2-15-020723a.zup by downloading the ata186-v2-15-020723a.zup file from the TFTP server IP address of 192.168.2.170. This download occurs after the Cisco ATA downloads its configuration file that contains the directive from the upgradecode parameter.
A P P E N D I X E Recommended Cisco ATA Tone Parameter Values by Country This section provides tables of recommended tone parameters for the followings countries, listed alphabetically: Note The extended tone format used by some countries is available only with Cisco ATA software version 3.0 or later. For more information about tone parameter syntax and formats, see the “Tone Configuration Parameters” section on page 5-26.
Appendix E • India • Indonesia • Ireland • Israel • Italy • Japan • Korea • Luxembourg • Malaysia • Mexico • Netherlands • New Zealand • Norway • Pakistan • Panama • Peru • Phillippines • Poland • Portugal • Russia • Saudi Arabia • Singapore • Slovakia • Slovenia • South Africa • Spain • Sweden • Switzerland • Taiwan • Thailand • Turkey • United Kingdom • United States • Venezuela Recommended Cisco ATA Tone Parameter Values by Country Cis
Appendix E Recommended Cisco ATA Tone Parameter Values by Country Table E-1 Argentina Parameter Recommended Values DialTone 1,30958,0,3125,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,2400,1600,0 ReorderTone 1,30958,0,1757,0,0,2400,3200,0 RingbackTone 1,30958,0,1971,0,0,8000,32000,0 SITTone 1,30958,0,1757,0,0,2400,1600,0 Table E-2 Australia Parameter Recommended Values DialTone 2,31163,30958,1477,1566,1,0,0,0 BusyTone 1,30958,0,2212,0,0,3000,3000,0 ReorderTone 1,31163,0,2086,0,0,3000,3000,
Appendix E Table E-5 Recommended Cisco ATA Tone Parameter Values by Country Brazil Parameter Recommended Values DialTone 1,30958,0,3125,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,2000,2000,0 ReorderTone 1,30958,0,1757,0,0,2000,2000,0 RingbackTone 1,30958,0,1971,0,0,8000,32000,0 SITTone 100,1,30958,1757,0,0,0,0,2,6000,2000,2000,2000,0,0,0,0 Table E-6 Canada Parameter Recommended Values DialTone 2,31537,30830,1490,1859,1,0,0,0 BusyTone 2,30466,28958,1246,1583,0,4000,4000,0 ReorderTone 2,30
Appendix E Recommended Cisco ATA Tone Parameter Values by Country Table E-9 Czech Republic Parametter Recommended Values DialTone 1,30958,0,3125,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,2664,2664,0 ReorderTone 1,30958,0,1757,0,0,1336,1336,0 RingbackTone 1,30958,0,1971,0,0,8000,32000,0 SITTone 1,30958,0,1757,0,0,1336,1336,0 Table E-10 Denmark Parameter Recommended Values DialTone 1,30958,0,3125,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,2000,2000,0 ReorderTone 1,30958,0,1757,0,0,2000,2000,0
Appendix E Recommended Cisco ATA Tone Parameter Values by Country Table E-13 France Parameter Recommended Values DialTone 1,30830,0,3231,0,1,0,0,0 BusyTone 1,30830,0,1817,0,0,4000,4000,0 ReorderTone 1,30830,0,1817,0,0,4000,4000,0 RingbackTone 1,30830,0,2038,0,0,12000,28000,0 SITTone 1,30830,0,1817,0,0,4000,4000,0 Table E-14 Germany Parameter Recommended Values DialTone 1,30958,0,3125,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,3840,3840,0 ReorderTone 1,30958,0,1757,0,0,1920,1920,0 Ringback
Appendix E Recommended Cisco ATA Tone Parameter Values by Country Table E-17 Hungary Parameter Recommended Values DialTone 1,30958,0,3197,0,1,0,0,0 BusyTone 1,30958,0,1737,0,0,2400,2400,0 ReorderTone 1,30958,0,1737,0,0,2400,2400,0 RingbackTone 1,30958,0,1927,0,0,9600,29600,0 SITTone 1,30958,0,1737,0,0,2400,2400,0 Table E-18 Iceland Parameter Recommended Values DialTone 1,30958,0,3125,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,2000,2000,0 ReorderTone 1,30958,0,1757,0,0,2000,2000,0 Ringback
Appendix E Recommended Cisco ATA Tone Parameter Values by Country Table E-21 Ireland Parameter Recommended Values DialTone 1,30958,0,7582,0,1,0,0,0 BusyTone 1,30958,0,6758,0,0,4000,4000,0 ReorderTone 1,30958,0,1757,0,0,48000,8000,0 RingbackTone 102,31163,3194,30742,3578,2,3200,1600,3200,16000,0 SITTone 1,30958,0,1757,0,0,48000,8000,0 Table E-22 Israel Parameter Recommended Values DialTone 1,30958,0,3125,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,4000,4000,0 ReorderTone 1,30958,0,1757,0,0,2
Appendix E Recommended Cisco ATA Tone Parameter Values by Country Table E-25 Korea Parameter Recommended Values DialTone 2,31537,30830,1833,2287,1,0,0,0 BusyTone 2,30466,28958,1398,1777,0,4000,4000,0 ReorderTone 2,30466,28958,1398,1777,0,2400,1600,0 RingbackTone 2,30830,30466,1443,1568,0,8000,16000,0 SITTone 100,1,30742,1856,0,0,0,0,2,1600,800,1600,12000,0,0,0,0 Table E-26 Luxembourg Parameter Recommended Values DialTone 1,30958,0,3125,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,4000,4000,0
Appendix E Recommended Cisco ATA Tone Parameter Values by Country Table E-29 Netherlands Parameter Recommended Values DialTone 1,30958,0,3125,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,4000,4000,0 ReorderTone 1,30958,0,1757,0,0,2000,2000,0 RingbackTone 1,30958,0,4839,0,0,8000,32000,0 SITTone 1,30958,0,1757,0,0,2000,2000,0 Table E-30 New Zealand Parameter Recommended Values DialTone 1,31163,0,3307,0,1,0,0,0 BusyTone 1,31163,0,1657,0,0,4000,4000,0 ReorderTone 1,24916,0,3483,0,0,4000,4000,0
Appendix E Recommended Cisco ATA Tone Parameter Values by Country Table E-33 Panama Parameter Recommended Values DialTone 1,30958,0,3125,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,2560,37200,0 ReorderTone 1,30958,0,1757,0,0,2560,37200,0 RingbackTone 1,30958,0,1971,0,0,8000,37200,0 SITTone 100,1,30958,3125,0,0,0,0,2,1440,1440,4000,1440,0,0,0,0 Table E-34 Peru Parameter Recommended Values DialTone 1,30958,0,3125,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,2000,2000,0 ReorderTone 1,30958,0,1757,0,0
Appendix E Recommended Cisco ATA Tone Parameter Values by Country Table E-37 Portugal Parameter Recommended Values DialTone 1,30958,0,3889,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,4000,4000,0 ReorderTone 1,30958,0,1757,0,0,1600,1600,0 RingbackTone 1,30742,0,2083,0,0,8000,40000,0 SITTone 1,30958,0,1757,0,0,1600,1600,0 Table E-38 Russia Parameter Recommended Values DialTone 1,30958,0,3889,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,3200,3200,0 ReorderTone 1,30958,0,1757,0,0,1600,1600,0 Ringback
Appendix E Recommended Cisco ATA Tone Parameter Values by Country Table E-41 Slovakia Parameter Recommended Values DialTone 1,30958,0,3889,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,2640,2640,0 ReorderTone 1,30958,0,1757,0,0,1320,1320,0 RingbackTone 1,30958,0,1971,0,0,8000,32000,0 SITTone 1,30958,0,1757,0,0,1320,1320,0 Table E-42 Slovenia Parameter Recommended Values DialTone 101,30958,3125,0,0,2,1600,2400,5600,6400,0 BusyTone 1,30958,0,1757,0,0,4000,4000,0 ReorderTone 1,30958,0,1757,0,0,1
Appendix E Recommended Cisco ATA Tone Parameter Values by Country Table E-45 Sweden Parameter Recommended Values DialTone 1,30958,0,3889,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,2000,2000,0 ReorderTone 1,30958,0,1757,0,0,2000,6000,0 RingbackTone 1,30958,0,1927,0,0,8000,40000,0 SITTone 101,3,24062,3640,14876,4778,5126,5297,3,2664,0,2664,0,2664,8000,0,0 CallWaitTone 1,30958,0,1757,0,0,1600,4000,11200 AlertTone 1,30467,0,4385,0,0,480,480,1920 Table E-46 Switzerland Parameter Recommended Value
Appendix E Recommended Cisco ATA Tone Parameter Values by Country Table E-49 Turkey Parameter Recommended Values DialTone 1,30742,0,3301,0,1,0,0,0 BusyTone 1,30742,0,1856,0,0,4000,4000,0 ReorderTone 100,1,30742,1856,0,0,0,0,2,1600,1600,4800,1600,0,0,2,0 RingbackTone 1,30742,0,2083,0,0,16000,32000,0 SITTone 1,30742,0,1856,0,0,1600,1600,0 Table E-50 United Kingdom Parameter Recommended Values DialTone 2,31537,30830,1833,2287,1,0,0,0 BusyTone 1,31163,0,1657,0,0,3000,3000,0 ReorderTone 10
Appendix E Recommended Cisco ATA Tone Parameter Values by Country Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.
GLOSSARY Numerics 10BASE-T 10-Mbps baseband Ethernet specification using two pairs of twisted-pair cabling (Categories 3, 4, or 5): one pair for transmitting data and the other for receiving data. 10BASE-T, which is part of the IEEE 802.3 specification, has a distance limit of approximately 328 feet (100 meters) per segment. A A-law ITU-T companding standard used in the conversion between analog and digital signals in PCM systems.
Glossary compression The running of a data set through an algorithm that reduces the space required to store or the bandwidth required to transmit the data set. Compare with companding and expansion. CoS Class of service. An indication of how an upper-layer protocol requires a lower-layer protocol to treat its messages. In SNA subarea routing, CoS definitions are used by subarea nodes to determine the optimal route to establish a given session.
Glossary FXO Foreign Exchange Office. An FXO interface connects to the public switched telephone network (PSTN) central office and is the interface offered on a standard telephone. Cisco FXO interface is an RJ-11 connector that allows an analog connection at the PSTN central office or to a station interface on a PBX. FXS Foreign Exchange Station. An FXS interface connects directly to a standard telephone and supplies ring, voltage, and dial tone.
Glossary IP Internet Protocol. Network layer protocol in the TCP/IP stack offering a connectionless internetwork service. IP provides features for addressing, type-of-service specification, fragmentation and reassembly, and security. Defined in RFC 791. IVR Interactive voice response. Term used to describe systems that provide information in the form of recorded messages over telephone lines in response to user input in the form of spoken words or, more commonly, DTMF signaling.
Glossary P POTS Plain old telephone service. Basic telephone service supplying standard single-line telephones, telephone lines, and access to the PSTN. Proxy Server An intermediary program that acts as both a server and a client for the purpose of making requests on behalf of other clients. Requests are serviced internally or by passing them on, possibly after translation, to other servers. A proxy interprets and, if necessary, rewrites a request message before forwarding it.
Glossary SIP Session Initiation Protocol. Protocol developed by the IETF MMUSIC Working Group as an alternative to H.323. SIP features are compliant with IETF RFC 2543, published in March 1999. SIP equips platforms to signal the setup of voice and multimedia calls over IP networks. SIP endpoint A terminal or gateway that acts as a source or sink of Session Initiation Protocol (SIP) voice data. An endpoint can call or be called, and it generates or terminates the information stream.
Glossary voice packet gateway Gateway platforms that enable Internet telephony service providers to offer residential and business-class services for Internet telephony. VoIP Voice over IP. The capability to carry normal telephony-style voice over an IP-based Internet with POTS-like functionality, reliability, and voice quality. VoIP enables a router to carry voice traffic (for example, telephone calls and faxes) over an IP network.
Glossary Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.
INDEX caller ID method Numerics 17 CallerIdMethod parameter 802.1P Class of Service (Cos) Bit configuration 802.1Q VLAN ID 9 call pickup 4 17 3 call-progress toes 26 Call-Progress tone parameters A access voicemail 26 call waiting period 23 call-waiting tone 2 activate call-forward-all CallWaitTone 2 adding a second FXS port adding Cisco ATAs to Cisco CallManager using BAT alphanumeric characters 24 CDP 36 3 13 9 2 8 CDP discovery 24 cfgfmt.
Index low-bit-rate codec configuration text file template 13 methods congestion tone using TFTP and DHCP servers 7 2 35 ConnectMode parameter 3 Web-based 25 converting configuration file to binary Wed-based 26 converting MAC address to hexadecimal format mid-call services style NSE payload type creating unique configuration file 22 18 9 parameters 16, 2, 6 CallerIdMethod Default 3 default configuration file DNS2IP 11 14 default parameters 14 OpFlags 24 Polarity 19 SigTime
Index DNS search fax relay, disabling 15 DNS servers fax services 25 Domain parameter 7, 1 fax services, debugging 15 downloading Cisco ATA software from CCO downloading software from CCO duplexity 6 fax services mode selection forgotten password dynamic payload type E 4, 3, 22, 1, 2 FXSInputLevel 20 FXS ports 2 7 encryption examples encryption key 4 G GARP 16 22 6 generated configuration files 6 14 generating binary configuration file 13 EncryptKeyEx 12 Gratuitous ARP (G
Index network connectivity parameters K Network Locale keepalive packets 5 5 network requirements 2 network router probing network status L NSE line polarity 24 11, 12 8 NSE payload type configuration 19 local tone playout reporting low-bit-rate codec 5, 13, 16 O 8 obtaining network status OpFlags parameter M 11, 12 24 output level of FXS ports outside dial tone 10, 13, 3, 4 converting to non-dotted hexadecimal MAC addresses for both ports MAC address fabrication 13 manually con
Index priority value prserv secondary Cisco CallManager configuration 6 secondary domain name server 9, 10 12 11 services basic R 6 mid-call redial 7, 8, 1, 4 pre-call 2 registration methods 7, 1 services and related parameters 1 reorder delay 23 setting a password Reorder Tone 35 siaddr reorder tone ReorderTone parameter 29 reorder tone parameter example 31, 32 reporting local tone playout RTP statistics 35 ringing characteristics Cisco ATA 186 4 Cisco ATA 188 4 silence
Index tag type of service bits 6 time_offset SyslogCtrl SyslogIP 25 6 39 U 38 system diagnostics 6 UIPassword parameter 3, 14 unique configuration file 11 upgrading all Cisco ATAs at once T upgrading only one Cisco ATA terminal FXS lines upgrading signaling image 9 terminal-related Features TFTP 3 2 upgrading software 9 using executable file 9 4 TFTP Configuration 9 upgrading the signaling image 27 TFTP configuration 18 User Interface (UI) Parameters 3 TFTP configuratio
Index W warnings circuit breaker (15A) installation 5 2 lightning activity 2 main disconnecting device No. 26 AWG 2 5 product disposal 2 web-based configuration disallow Web configuration 24 9 X XML configuration file support 22 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.
Index Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.
