Datasheet

Cisco Preferred Architecture for
Midmarket Collaboration PAGE 8
Introduction
Module Component Description
Applications Cisco Unity Connection Provides unified messaging and voicemail services
Cisco Unified Contact Center Express (Unified CCX) Provides customer interaction management services
Cisco Prime Collaboration Provisioning Standard Provides administrative functions (provisioning) for Cisco Unified
Communications applications
Cisco Business Edition 6000
Cisco Business Edition (BE) 6000 is a packaged system designed specifically for organizations with up to 1,000 users,
and it is the foundation of this architecture. Cisco BE 6000 is built on a virtualized Cisco Unified Computing System (UCS)
that is prepared and ready for use, with a preinstalled virtualization hypervisor and application installation files. The Cisco
BE 6000 solution offers premium voice, video, messaging, instant messaging and presence, and contact center features
on a single, integrated platform. For these reasons the BE 6000 is an ideal platform for the Cisco PA for Midmarket
Collaboration. For more information about the Cisco BE 6000, consult the data sheet.
Core Applications
The Cisco PA for Midmarket Collaboration is built on two Cisco BE 6000 high-density servers to provide high availability
for applications within the architecture (Figure 2). Virtualizing multiple applications on a single server lowers cost,
minimizes rack space, lowers power requirements, and simplifies deployment and management. Virtualization also
accommodates redeploying hardware and scaling software applications as organizational needs change.
Figure 2. Cisco Preferred Architecture for Midmarket Collaboration Deployed on Cisco BE 6000
*The TMS node in Figure 2 includes TMS, TMSPE, TMSXE, and an embedded SQL server.
In this architecture, the following seven applications and Cisco Prime Collaboration Provisioning Standard are deployed
on one Cisco BE 6000 server, while a second instance of most applications is deployed on a second Cisco BE 6000
server, providing hardware and software redundancy for:
•
Cisco Unified Communications Manager
•
Cisco Unified Communications Manager IM and Presence Service
•
Cisco Unity Connection
•
Cisco Expressway, consisting of Expressway-C and Expressway-E
•
Cisco TelePresence Conductor
•
Cisco Unified Contact Center Express