Datasheet

Q. How do I get a “no additional cost” Cisco IOS Software update for my fixed-configuration or stackable Cisco Catalyst switch?

A. Customers that own a software license for any of the eligible fixed-configuration or stackable Cisco Catalyst series may obtain a

software update at Cisco.com.

Visit

http://tools.cisco.com/support/downloads/pub/MDFTree.x?butype=switches, or from http://www.cisco.com, click on

“Downloads” and select “Switch Software”. Downloading software requires a Cisco.com username and password. If you do not have

a Cisco.com username, you can obtain one by clicking on “Register” at the top of any Cisco.com Webpage

(

http://tools.cisco.com/RPF/register/register.do).

WARRANTY AND SERVICE

Q. What is the warranty for the Cisco Catalyst 2940 Series?

A. Cisco Catalyst 2940 Series Switches come with the Cisco Limited Lifetime Hardware Warranty.

Limited Lifetime Warranty

The hardware warranty available on Cisco Catalyst 3750, 3560, 3550, 3500 XL, 2970, 2960, 2950, 2940, 2900 XL, and Express 500 Series

switches is the Limited Lifetime Hardware Warranty. This warranty automatically comes with the purchase of eligible Cisco Catalyst

products, free of charge. It offers free advanced replacement of products within 10 business days. For more information about the Limited

Lifetime Hardware Warranty, visit

http://www.cisco.com/univercd/cc/td/doc/es_inpck/lh2ben__.htm.

Q. What types of service and support are available for Cisco Catalyst 2940 Series Switches?

A. A full complement of lifecycle services and support is available for the Cisco Catalyst 2940 Series. From implementation to operation

and optimization, Cisco Technical Support Services and Advanced Services can be delivered either directly or through one of Cisco’s

partners.

Technical Support Services

Technical support service is available through Cisco SMARTnet

and SMARTnet Onsite support. The Cisco SMARTnet service augments

the resources of your operations staff by providing them with access to expertise, both online and on the telephone, and numerous

hardware advance replacement options. The Cisco SMARTnet Onsite service complements the hardware advance replacement feature by

adding the services of a field engineer, services that can be critical for locations where internal staff are unavailable to perform part

replacement activities. For more information about the Cisco SMARTnet service, visit

http://www.cisco.com/en/US/products/svcs/ps3034/serv_category_home.html.

PRODUCT AND CONTACT INFORMATION

Q. Where can I find technical and product specifications and other information about Cisco Catalyst 2940 Series Switches?

A. For Cisco Catalyst 2940 Series product literature, including data sheets and product specifications, visit

http://www.cisco.com/go/catalyst2940.