Information Guide

Product End-of-Life Notice
© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 6
End-of-Sale and End-of-Life Announcement for the
Cisco XR 12000 and 12000 Series Performance
Route Processor-2 and Associated Memory Cards
EOL8573 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Cisco XR 12000 and
12000 Series Performance Route Processor-2 and Associated Memory Cards. The
last day to order the affected product(s) is July 31, 2013. Customers with active
service contracts will continue to receive support from the Cisco Technical Assistance
Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-
life milestones, definitions, and dates for the affected product(s). Table 2 lists the
product part numbers affected by this announcement. For customers with active and
paid service and support contracts, support will be available until the termination date
of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1. End-of-Life Milestones and Dates for the Cisco XR 12000 and 12000 Series Performance Route Processor-2 and
Associated Memory Cards
Milestone Definition Date
End-of-Life
Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is
distributed to the general public.
July 31, 2012
End-of-Sale Date The last date to order the product through Cisco point-of-sale mechanisms. The product
is no longer for sale after this date.
July 31, 2013
Last Ship Date:
HW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
October 29, 2013
End of SW Maintenance
Releases Date:
HW
The last date that Cisco Engineering may release any final software maintenance
releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.
July 31, 2014
End of Routine Failure
Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the
cause of hardware product failure or defect.
July 31, 2014
End of New Service
Attachment Date:
HW
For equipment and software that is not covered by a service-and-support contract, this
is the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.
July 31, 2014
End of Service Contract
Renewal Date:
HW
The last date to extend or renew a service contract for the product. October 29, 2017
Last Date of Support:
HW
The last date to receive applicable service and support for the product as entitled by
active service contracts or by warranty terms and conditions. After this date, all support
services for the product are unavailable, and the product becomes obsolete.
July 31, 2018
HW = Hardware OS SW = Operating System Software App. SW = Application Software