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Customer Case Study

EXECUTIVE SUMMARY

Customer Name: Cisco Systems

, IT

Industry: Internet equipment and services

Location: Headquartered in San Jose, California; 470

remote sites include campuses, branch offices,

manufacturing and partner facilities worldwide

Number of network users: 137,000 total: 72,000

employees plus 65,000 contractors, partners and

vendors; 88 percent of users telework on a regular basis

BUSINESS CHALLENGE

●

Migrating global employee services applications from

in-house data center to cloud

●

Migrating entire company from voice-based to

video-based IP communication

●

More and more users accessing consumer Internet

services such as Salesforce, YouTube, Facebook,

and Pandora for both personal and work use

●

Better security to address bring your own device

(BYOD) challenges

NETWORK SOLUTION

●

Cisco ScanSafe security service on Cisco Integrated

Service Router (ISR) G2 protects employee devices

and access to cloud applications

●

Cisco Application Visibility and Control (AVC) and

Cisco Prime management provide in-depth traffic

application visibility

ANTICIPATED BUSINESS RESULTS

●

Contain Internet bandwidth and telecommunication

costs even as traffic increases

●

Help ensure that critical business video traffic flows

across network

●

Protect user desktops from security-related events

that lower employee productivity and increase IT

overhead

Cisco ScanSafe and AVC Support Cloud Intelligent

Network

Cloud-based applications and pervasive video communication create bandwidth

demands and security challenges for Cisco IT.

Business Challenge

Brian Christensen, senior director of IT at Cisco

, and his staff are

responsible for supporting the company by protecting Cisco

intellectual property, prioritizing bandwidth on a minute-by minute

basis, planning for adequate future bandwidth, and doing it

securely, effectively, and efficiently.

“Our number-one goal is to make sure that all Cisco business

functions and processes, from ordering to manufacturing to the

supply chain, work seamlessly, says Christensen. “But, our

second goal is to drive productivity by staying on the leading edge

of the Cisco IT technology innovation that we sell to our

customers.”

During the past few years, while Cisco has been extolling the

benefits of cloud networking and virtualization solutions to simplify

operations, reduce costs, and achieve business agility, the

company has been actively migrating its own major business

functions to the cloud.

In a two-year project that was completed last year, Cisco moved

on-premise third-party enterprise resource planning (ERP), sales

force management (SFA), and customer relationship management

(CRM) applications to a private cloud, along with leveraging public

cloud software as a service (SaaS). The move quickly produced

significant total cost of ownership and agility benefits.

Summary of content (4 pages)

PAGE 1
Customer Case Study Cisco ScanSafe and AVC Support Cloud Intelligent Network Cloud-based applications and pervasive video communication create bandwidth demands and security challenges for Cisco IT.
PAGE 2
This next phase of the Cisco cloud migration involves two major efforts: ● Moving server- or device-based employee services applications and file storage for telecommuter and branch office users to cloud-based streaming applications and storage. ● Supporting the company’s move to a “pervasive video” unified communications platform for all users. Both initiatives will have a major impact on the Cisco enterprise network bandwidth demands and traffic patterns.
PAGE 3
Thanks to ScanSafe, the IT staff can build and implement granular global policies down the group or user level for all Cisco users in real time. ScanCenter web-based interface also integrates all management and reporting capabilities across the enterprise and will continuously supply the Cisco IT team with ongoing graphical trending data and forensic audits. “Now we will have the tools to make better informed short-term prioritization decisions as well as more informed capacity planning decisions.
PAGE 4
Anticipated Business Results Although the project is still in beta test, Christensen and his IT team are confident that they can achieve the following results: Security without the (traffic) snarl. Cisco ScanSafe cloud service enables the Cisco IT staff to extend the protection that corporate network users now enjoy to teleworkers and branch offices, while eliminating the need for traffic to loop back to the data center. Bandwidth and cost savings.