Technical References

Keys and Null
Option:
Data Type:Description:Field Name:
NOT NULLDBINT
The number of rings before considering a call as not answered.
NoAnswerRingLimit
NOT NULLDBCHAR
Valid options are:
PersonalizedCallbackEnabled
• Y = Personalized callback is enabled.
• N = Personalized callback is not enabled.
Nullvarchar(5)
Digits that should be prefixed to each customer number dialed
from this campaign.
PrefixDigits
This feature is used to create a unique prefix that can be used by
Call Manager’s Translation Pattern function to change the ANI
that customers see.
NOT NULLDBCHAR
Valid options are:
QuickDetectEnabled
• Y = Voice/answering machine detection should be done quickly
rather than accurately.
• N = Voice/answering should be done accurately, but not as
quickly as with the quick detect feature.
NOT NULLDBCHAR
Valid options are:
ReleaseCallbackEnabled
• Y = A personalized callback should be sent to another agent if
the original agent is not available.
• N = A personalized callbach should not be sent to another agent.
NOT NULLDBSMALLINT
Valid options include:
RescheduleCallbackMode
• 1 = If a callback should be rescheduled for the same time period
the next day.
• 2 = If the callback will be rescheduled for tthe next valid dialing
period.
• 3 = If the callback will be abandoned (not attempted again).
NOT NULLDBSMALLINT
The number of customer close record requests to queue before
calling a stored procedure for third-party processing.
SPClosedRecordCount
NOT NULLDBCHAR
Valid options are:
SPClosedRecordEnabled
• Y = Indicates that a stored procedure should be called after a
customer record has been closed. This stored procedure resides
in the Outbound Option private database.
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
130
Chapter 2: All Tables
Campaign Table