Technical References

Keys and Null
Option:
Data Type:Description:Field Name:
This eld is applicable to Outbound Option only.
NULLDBINT
The number of calls where the dialer cancelled a ringing customer
call.
CancelledDetectCount
NULLDBINT
Records customer calls closed for any reason other than reaching
a live customer.
ClosedCount
NULLDBINT
The number of calls where the customer hung-up immediately
after picking up the telephone.
CustomerAbandonDetectCount
NULLDBINT
The number of calls that were answered by the wrong party
because the customer was not home.
CustomerNotHomeCount
NOT NULLDBDATETIME
The Central Controller date and time when this data was last
updated.
DateTime
NULLDBINT
The number of calls that detected a FAX.
FaxDetectCount
NULLDBINT
Reserved for future use
FutureUseInt1
NULLDBINT
Reserved for future use
FutureUseInt2
NULLDBINT
Reserved for future use
FutureUseInt3
NULLDBINT
Reserved for future use
FutureUseInt4
NULLDBINT
Reserved for future use
FutureUseInt5
NULLDBINT
The number of calls that detected a network answering machine.
A network answering machine can be a network based IVR, or a
network based answering service.
NetworkAnsMachineCount
NULLDBINT
The number of calls that were not answered.
NoAnswerDetectCount
NULLDBINT
The number of calls that did not detect a dial tone.
NoDialToneDetectCount
NULLDBINT
The number of calls in the current half hour period that did not
receive a ring-back tone, that were disconnected by the carrier or
NoRingBackDetectCount
the network while ringing, or that were agged with a data error
or a no-value call.
NULLDBINT
The number of calls where the customer requested a personal
call-back.
PersonalCallbackCount
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
138
Chapter 2: All Tables
Campaign_Query_Rule_Real_Time Table