Technical References

Table 71: Indexes for Default_Call_Type Table
index_keysindex_descriptionindex_name
RoutingClientIDclustered, unique, primary key
located on PRIMARY
XPKDefault_Call_Type
Fields in Default_Call_Type Table:
Keys and Null Option:Data Type:Description:Field Name:
NULLDBINT
The call type.
CallTypeID
NOT NULLDBSMALLINT
The routing client.
RoutingClientID
Device_Target Table
This table is in the Route category (page 447). To see database rules for these tables, click here
(page 507).
Each row represents one or more enterprise agents. When an enterprise agents logs on, the ICM
software dynamically assigns him or her to a device target. To route calls to an enterprise agent,
you must have defined a label associated with the device target. Use ICM Configuration Manager
to create, delete, and modify device targets.
Related tables
Agent Logout (page 28) (via NetworkTargetID)
Agent Real Time (page 29) (via NetworkTargetID)
Network Target (page 238) (via NetworkTargetID)
Table 72: Indexes for Device_Target Table
index_keysindex_descriptionindex_name
EnterpriseNamenonclustered, unique, unique key
located on PRIMARY
XAK1Device_Target
DeviceAddressType, GlobalAddressnonclustered, unique, unique key
located on PRIMARY
XAK2Device_Target
NetworkTargetIDclustered, unique, primary key
located on PRIMARY
XPKDevice_Target
Fields in Device_Target Table:
Keys and Null
Option:
Data Type:Description:Field Name:
NOT NULLCHANGESTAMP
Incremented when the record is changed in the central database.
ChangeStamp
NULLvarchar(255)
An optional string to be sent to the device during initialization.
ConfigParam
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
155
Chapter 2: All Tables
Device_Target Table