Technical References

Keys and Null
Option:
Data Type:Description:Field Name:
NULLDBINT
The number of calls in a half-hour period that were abandoned
by the customer after they picked up the telephone.
CustomerAbandonDetectToHalf
NULLDBINT
The number of calls that were answered by the wrong party;
the customer was not home.
CustomerNotHomeCountToHalf
PK NOT NULLDBSMALLDATE
The ICM Central Controller date and time at the start of the
half-hour interval.
DateTime
IE-1 NULLDBDATETIME
The current date and time stamp when the records are written
to the HDS database. The logger database has NULL for this
column.
DbDateTime
PK, FK NOT
NULL
DBINT
The dialer to which these statistics refer.
DialerID
NULLDBINT
The number of calls in a half-hour period that detected a FAX
machine.
FaxDetectToHalf
NULLDBINT
Reserved for future use
FutureUseInt1
NULLDBINT
Reserved for future use
FutureUseInt2
NULLDBINT
Reserved for future use
FutureUseInt3
NULLDBINT
Reserved for future use
FutureUseInt4
NULLDBINT
Reserved for future use
FutureUseInt5
NULLDBINT
The number of calls in a half-hour period that detected a
network answering machine.
NetworkAnsMachineDetectToHalf
NULLDBINT
The number of calls made during the half hour interval which
were not answered.
NoAnswerDetectToHalf
NULLDBINT
The number of calls in a half-hour period not receiving dial
tone.
NoDialToneDetectToHalf
NULLDBINT
The number of calls in the current half hour period that did not
receive a ring-back tone, that were disconnected by the carrier
NoRingBackDetectToHalf
or the network while ringing, or that were flagged with a data
error or a no-value call.
NULLDBINT
The number of calls where the customer requested a personal
callback.
PersonalCallbackCountToHalf
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
168
Chapter 2: All Tables
Dialer_Half_Hour Table