Technical References

Keys and Null Option:Data Type:Description:Field Name:
NULLDBINT
Reserved for future use
FutureUseInt3
NULLDBINT
Reserved for future use
FutureUseInt4
NULLDBINT
Reserved for future use
FutureUseInt5
NULLvarchar(64)
Reserved for future use
FutureUseVarchar1
NULLvarchar(64)
Reserved for future use
FutureUseVarchar2
NULLvarchar(64)
Reserved for future use
FutureUseVarchar3
PK NOT NULLDBINT
Identifies the particular dialer port on this dialer that matches the
ACD port.
PortNumber
NULLvarchar(32)
Identifies the ACD station and its mapping to a dialer port.
Station
Dialer_Port_Real_Time Table
This table is in the Blended Agent category (page 439). To see database rules for these tables,
click here (page 503).
Local database only.
Contains the current status of every telephone line for every dialer in Blended Agent. The
Primary Key (PK) is nonclustered.
Related tables
Dialer (page 161) (via DialerID)
Campaign (page 125) (via CampaignID)
Query_Rule (page 266) (via QueryRuleID)
Table 81: Indexes for Dialer_Port_Real_Time Table
index_keysindex_descriptionindex_name
DialerID, PortNumberclustered, unique, primary key
located on PRIMARY
XPKDialer_Port_Real_Time
Fields in Dialer_Port_Real_Time Table:
Keys and Null Option:Data Type:Description:Field Name:
NULLVNAME32
If the port is dialing, this value is the account number (if available)
being dialed.
AccountNumber
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
170
Chapter 2: All Tables
Dialer_Port_Real_Time Table