Technical References

Galaxy_DNIS Table
This table is in the Galaxy category (page 445). For database rules, click here (page 506).
Central database only.
This table applies to Rockwell Galaxy ACDs only. Each row provides information about a DNIS
congured on a Galaxy ACD.
Related table
Peripheral (page 250) (via PeripheralID)
Table 96: Indexes for Galaxy_DNIS Table
index_keysindex_descriptionindex_name
RecoveryKeynonclustered, unique, unique key
located on PRIMARY
XAK1Galaxy_DNIS
DateTime, PeripheralID, DNIS, TimeZonenonclustered, unique, primary key
located on PRIMARY
XPKGalaxy_DNIS
Fields in Galaxy_DNIS Table:
Keys and Null Option:Data Type:Description:Field Name:
NOT NULLDBINT
Total call time, in seconds, for calls to this DNIS.
CallDuration
PK NOT NULLDBDATETIME
The Central Controller date and time at the beginning of the
reporting interval.
DateTime
PK NOT NULLVNAME32
The DNIS value (0000 through 9999).
DNIS
NOT NULLDBSMALLINT
Number of calls with this DNIS that were abandoned.
NumberCallsAbandoned
NOT NULLDBSMALLINT
Number of calls with this DNIS that were answered.
NumberCallsAnswered
PK, FK NOT NULLDBSMALLINT
The ICM software identier for the ACD.
PeripheralID
NOT NULLDBINT
The time zone for the ACD. The value is the offset in minutes
from UTC (formerly called GMT).
PeripheralTimeZone
AK-1 NOT NULLDBFLT8
A unique ID assigned to each record and used internally by the
ICM/IPCC Enterprise software to track the record.
RecoveryKey
NOT NULLDBSMALLINT
Number of seconds in the reporting period.
SecondsInPeriod
NOT NULLDBINT
Total answer time, in seconds, for calls with this DNIS.
TimeToAnswer
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
189
Chapter 2: All Tables
Galaxy_DNIS Table