Technical References

Keys and Null
Option:
Data Type:Description:Field Name:
PK NOT NULLDBSMALLINT
A unique identifier for this peripheral.
PeripheralID
IE-1 NOT NULLVNAME32
The name of the peripheral as it is known at the site.
PeripheralName
NOT NULLDBSMALLINT
Default value for the PeripheralServiceLevelType for each service
associated with the peripheral. You can override this default for
individual services. Valid options for Aspect types are:
PeripheralServiceLevelType
• 1 = Service Level 1
• 2= Service Level 2
• 3= Service Level 3
• 4= Service Level as Calculated by Call Center.
If this field is 0 for a service, the ICM software assumes the
default specified for the associated peripheral.
If the peripheral is not an Aspect ACD, the type must be 4
(calculated by the peripheral).
NULLvarchar(64)
A series of characters (Y and N) indicating which sub-skill groups
to create for each skill group associated with the peripheral.
SubSkillGroupMask
Peripheral_Default_Route Table
This table is in the Device category (page 441). To see database rules for these tables, click here
(page 504).
Each row specifies the default route to be used for accounting calls at the peripheral that are
otherwise not accounted for.
The ICM software automatically generates a Peripheral_Default_Route record for each Peripheral.
You can modify the record through the PG Explorer tool.
Related tables
Media Routing Domain (page 234) (via MRDomainID)
Peripheral (page 250) (via PeripheralID)
Route (page 277) (via RouteID)
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
253
Chapter 2: All Tables
Peripheral_Default_Route Table