Technical References

Keys and Null
Option:
Data Type:Description:Field Name:
NULLDBINT
Number of seconds the associated Peripheral Gateway was able
to provide peripheral data services to the CallRouter during the
half- hour interval.
ActivePeripheralDataTimeToHalf
NULLDBINT
Number of seconds the associated Peripheral Gateway’s
connections to the peripheral were in the Active state during the
half- hour interval.
ActivePeripheralTimeToHalf
NULLDBINT
Number of seconds the associated Peripheral Gateway was able
to provide routing client support to the CallRouter during the
half- hour interval.
ActiveRoutingClientTimeToHalf
NULLDBINT
Total number of incoming ACD calls and internal ACD calls
offered to the peripheral during the half-hour interval.
CallsOfferedToHalf
In IPCC Enterprise, if a call Redirection on No Answer (RONAs)
to an IVR and is answered later by an agent, this field is
incremented as follows:
• When the call RONAs to the IVR
• When the call is sent from the IVR to the agent
• When the agent completes the call
In IPCC Enterprise with an IPCC System PG, if a call RONAs
to an IVR and is answered later by an agent, this field is
incremented when the agent completes the call only.
PK NOT NULLDBSMALLDATE
Central Controller date and time at the start of the half- hour
interval.
DateTime
IE-1 NULLDBDATETIME
The current date and time stamp when the records are written to
the HDS database. The logger database has NULL for this
column.
DbDateTime
NULLDBINT
The maximum number of calls in progress at any sample point
during the reporting period. This is implemented as the highest
MaxCallsInProgress
value of PeripheralRealTime.CallsInProgress encountered during
the above sampling.
PK, FK NOT
NULL
DBINT
The ID for the Media Routing Domain associated with this
peripheral.
MRDomainID
NULLDBINT
The number of calls-in-progress sample periods.
NumberOfSamples
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
255
Chapter 2: All Tables
Peripheral_Half_Hour Table