Technical References

Keys and Null
Option:
Data Type:Description:Field Name:
• When the agent completes the call
In IPCC Enterprise with an IPCC System PG, if a call RONAs
to an IVR and is answered later by an agent, this field is
incremented when the agent completes the call only.
NULLDBINT
Number of calls routed to the peripheral during the current
half-hour interval.
CallsRoutedHalf
NULLDBINT
Number of calls routed to the peripheral since midnight.
CallsRoutedToday
NULLDBINT
Indicates the state of the CTI Server, if any, associated with the
peripheral:
CTIServerOnline
• 0 = Off-line
• 2 = On-line
NULLDBDATETIME
Date and time at the start of the current half-hour interval.
CurrentHalfHour
NOT NULLDBDATETIME
The date and time that this data was last updated.
DateTime
NULLDBINT
Current mode of the peripheral as reported by the PG:
Mode
• 0 = Off-line
• 2 = On-line
PK, FK NOT NULLDBINT
The identifier for the Media Routing Domain associated with
this peripheral.
MRDomainID
NOT NULLDBINT
Current on-line state of the peripheral as determined by the
Central Controller:
Online
• 0 = Off-line
• 2 = On-line
NOT NULLDBINT
Peripheral-specific data. For a Galaxy, the ACD hardware status
flag.
PeripheralData1
NOT NULLDBINT
Peripheral-specific data. For a Galaxy, Outcall ATB failures.
PeripheralData2
NOT NULLDBINT
Peripheral-specific data. For a Galaxy, Terminations
Implemented.
PeripheralData3
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
259
Chapter 2: All Tables
Peripheral_Real_Time Table