Technical References

Keys and Null
Option:
Data Type:Description:Field Name:
NULLDBINT
Number of calls to the route answered within the ICM service level
threshold during the rolling five-minute interval.
ServiceLevelCallsTo5
NULLDBINT
Number of calls to the route answered within the ICM service level
threshold since midnight.
ServiceLevelCallsToday
NULLDBFLT4
ICM service level for the route during the current half-hour interval.
ServiceLevelHalf
NULLDBFLT4
ICM service level for the route during the rolling five-minute
interval.
ServiceLevelTo5
NULLDBFLT4
ICM service level for the route since midnight. The ICM software
uses the same type of calculation as specified for the service
associated with the route.
ServiceLevelToday
NULLDBINT
The total talk time in seconds for calls to the route ending during
the current half-hour interval.
TalkTimeHalf
NULLDBINT
The total talk time in seconds for calls to the route ending during
the rolling five-minute interval.
TalkTimeTo5
NULLDBINT
The total talk time in seconds for calls to the route ending since
midnight.
TalkTimeToday
Routing_Client Table
This is in the Device (page 441) category. For database rules, click here (page 504).
Each row corresponds to a routing client; that is, an entity that can submit routing requests to
the ICM software. A routing client can be either a Network Interface Controller (NIC) or a
Peripheral Gateway (PG).
Use the NIC Explorer tool to add, update, and delete Routing_Client records.
Related tables
Default Call Type (page 154) (via RoutingClientID)
Dialed Number (page 156) (via RoutingClientID)
Label (page 226) (via RoutingClientID)
Logical Interface Controller (page 230)(via LogicalControllerID)
Peripheral (page 250) (via PeripheralID)
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
297
Chapter 2: All Tables
Routing_Client Table