Technical References

Keys and Null
Option:
Data Type:Description:Field Name:
NULLDBINT
Number of Request Instruction messages the routing client sent
to the ICM software during the five-minute interval.
ReqInstrTo5
NULLDBINT
Number of ReRoute Request messages the routing client sent to
the ICM software during the five-minute interval.
ReRouteReqTo5
NOT NULLDBINT
Number of route responses to the routing client during the
five-minute interval.
ResponsesTo5
NULLDBINT
Number of Route Select Failure messages the routing client sent
to the ICM software during the five-minute interval.
RouteSelectFailureTo5
PK, FK NOT
NULL
DBSMALLINT
Foreign key from Routing Client table.
RoutingClientID
NULLDBINT
Number of Run Script messages the ICM software sent to the
routing client during the five-minute interval.
RunScriptTo5
NULLDBINT
Number of Script Response messages the routing client sent to
the ICM software during the five minute interval.
ScriptRespTo5
NOT NULLDBINT
Total number of calls during the five-minute interval that were
responded to after the timeout threshold.
TimeoutCallsTo5
PK NOT NULLDBINT
The time zone for the date and time. The value is the offset in
minutes from UTC (formerly called GMT).
TimeZone
NULLDBINT
Number of translation route requests initiated by the routing
client that were aborted during the five-minute interval.
TranslationRouteAbortedTo5
NULLDBINT
Number of translation route requests received by the routing
client that exceeded the timeout threshold during the
rollingfive-minute interval.
TranslationRouteTimedOutTo5
Schedule Table
This table is in the Schedule category (page 450). To see database rules, click here (page 508).
Each row describes a schedule to be imported from an external system. Imported data are stored
in the Schedule_Import and Schedule_Import_Real_Time tables.
Use the Workforce Management System Import tool to create, delete, or modify Schedule rows.
Related tables
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
305
Chapter 2: All Tables
Schedule Table