Technical References

The Skill Group Explorer maintains the Skill_Target table when you create or delete agents,
skill groups, services, service arrays, or translation routes.
Related tables
Agent (page 15) (via SkillTargetID)
Route (page 277) (via SkillTargetID)
Service (page 325) (via SkillTargetID)
Service Array (page 328) (via SkillTargetID)
Skill Group (page 364) (via SkillTargetID)
Translation Route (page 418) (via SkillTargetID)
Table 200: Indexes for Skill_Target Table
index_keysindex_descriptionindex_name
SkillTargetIDclustered, unique, primary key
located on PRIMARY
XPKSkill_Target
Fields in Skill_Target Table:
Keys and Null Option:Data Type:Description:Field Name:
PK NOT NULLDBINT
A unique identifier for the skill target.
SkillTargetID
NOT NULLDBSMALLINT
Type of target:
SkillTargetType
• 1 = Service
• 2 = Skill Group
• 3 = Agent
• 4 = Translation Routes
• 5= Service Array
Termination_Call_Detail Table
This table is in the Route category (page 447). To see database rules for these tables, click here
(page 507).
Central database only.
Contains information about how each call was handled at a peripheral.
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
407
Chapter 2: All Tables
Termination_Call_Detail Table