Technical References

Figure 3: Blended Agent Tables
To see database rules for tables in the Blended Agent group, click here (page 503).
Tables that hold Blended Agent (Outbound Option) data are listed below.
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Blended Agent Options (page 71)
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Campaign (page 125)
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Campaign Query Rule (page 131)
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Campaign Query Rule Half Hour (page 134)
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Campaign Query Rule Real Time (page 137)
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Campaign Skill Group (page 139)
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Campaign Target Sequence (page 141)
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Dialer (page 161)
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Dialer_Detail (page 163)
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Dialer Half Hour (page 166)
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Dialer Port Map (page 169)
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Dialer Port Real Time (page 170)
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Import Rule (page 217)
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Import Rule Clause (page 221)
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
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Chapter 3: Tables by Group
Blended Agent (Outbound Option)