Technical References

The TerType field in the Galaxy_Agent_Performance Table (page 185)takes these values:
•
1 = agent
•
2= digital agent
•
6 = station master agent
•
32 = enhanced agent
•
55 = directory assistance billing agent
•
56 = directory assistance digital billing agent
•
57 = enhanced directory assistance billing agent
•
58 = enhanced directory assistance digital billing agent
The HuntGroupInformation field in the Galaxy_PBX Table (page 200) takes these values:
Valid options include:
•
0 = Phone not in hunt group
•
1= First phone in hunt group
•
2 = Intermediate phone in hunt group
•
4 = Last phone in hunt group
•
8 = Common last phone in hunt group
•
128= Phone’s position in hunt group has changed.
The TerminationType field in the Galaxy_Single_Trunk Table (page 202) takes these values:
Valid options include:
•
8= Direct Inward Dial (DID)
•
14 = Inter-tandem
•
26 = Off-Network Access Line
•
41 = Tie Line
•
47 = Operator Service
•
50 = Operator Service Feature Group D
•
51 = Australian Off-Network Access Line
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
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Chapter 4: Field Values
Galaxy Fields