Technical References

•
20= resultQueuedDialogFailure -The administrator asked to fail queued calls
•
21= resultRouteAgentAndGroup - Call routing ended with a route to an agent in a specified
group
MeaningValue
Unknown0
Trunk1
Teleset2
Voice Response Unit (VRU)3
Trunk Group4
Object Types: Security
Several tables related to security include an ObjectType field that indicates the type of object
to which security is applied.
MeaningObject Type Values
Dialed Number2000
Call Type2001
Peripheral2002
Trunk Group2003
Service2004
Skill Group2005
Agent2006
Announcement2007
Translation Route2008
Label2009
Route2010
Script Table2011
Business Entity2012
Master Script2013
Enterprise Service2014
Enterprise Skill Group2015
Schedule2016
Schedule Source2017
Agent Desk Settings2018
Agent Team2019
Application Gateway2020
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
483
Chapter 4: Field Values
Object Types: Security