Technical References
•
35 = Network VRU
•
36 = Skill Group Member
•
37 = Expanded Call Variable
•
38 = Agent Team
•
39 = Campaign
•
40 = Dialer
•
41 = Import Rule
•
42 = Query Rule
•
43 = Campaign Query Rule
•
44 = Dialer Port Map
•
45 = Message Category
•
46 = Message Destination
•
47 = Response Template
Peripheral Real Time Status Field
The Status field in the Peripheral Real Time table (page 257) can take these values:
The current failure state of the peripheral is indicated by the status code:
•
0 = normal operation. The JTAPI Subsystem must be in service and all other subsystems are
in service.
•
1 - 31 = failures that do not affect functionality. failures that do not effect functionality. The
JTAPI Subsystem must be in service and some other subsystems are not in service.
•
32-63 = degraded operation (call routing still possible). The JTAPI Subsystem is in partial
service and all other subsystems are in service.
•
64 = no call processing
The JTAPI Subsystem is out of service and all other subsystems are in service.
•
65 - 127 = failures that prevent call routing
The JTAPI Subsystem is out of service and some other subsystems are not in service.
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
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Chapter 4: Field Values
Peripheral Real Time Status Field