Technical References

MeaningValue
Closed with No Answer4
Transition5
Open6
Pilot Status Other13
This field may also be used to encode overflow information for a Galaxy ACD.
Target Types: Script Cross Reference and Scheduled Report Input
For the Script Cross Reference Table (page 318) the TargetType field indicates the type of object
referenced by the script. That is, it indicates the table referenced by the
Script_Cross_Reference.ForeignKey field. This table uses values 1 through 58.
For the Scheduled Report Imput (page 314) table, the Target Type is a unique identifier for the
report input row. This table uses values 1 through 47.
MeaningTarget Type Values
Unknown0
Service1
Skill Group2
Agent3
Translation Route4
Agent Administration Group5
Announcement6
Call Type7
Enterprise Service8
Enterprise Skill Group9
Region10
Dialed Number11
Logical Interface Controller12
Physical Interface Controller13
Peripheral14
Routing Client15
Trunk Group16
Route17
Peripheral Target18
Label19
Master Script20
Script Table21
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
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Chapter 4: Field Values
Target Types: Script Cross Reference and Scheduled Report Input