Technical References

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35 = Customer Callback
Call type for Outbound Option Customer calls for callback calls.
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36 = Customer Personal Callback
Call type for Outbound Option Customer calls for personal callback calls.
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37 = Customer IVR
Call type for Outbound Option Customer calls for Transfer to IVR campaigns.
Trunk Type
The Type field in the Trunk Table (page 419) allows these values to indicate the type of trunk:
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1 = Local C.O.
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2 = Foreign Exchange
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3 = WATS
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4 = DID/DNIS
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5 = PRI
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6 = Tie Line
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7 = Interflow
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
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Chapter 4: Field Values
Trunk Type