Technical References

Campaign Table ....125
AbandonHoldCallsOutToHalf
Skill_Group_Half_Hour Table....371
AbandonHoldCallsToHalf
Agent_Skill_Group_Half_Hour Table ....34
Skill_Group_Half_Hour Table....371
AbandonHoldOutCallsToHalf
Agent_Skill_Group_Half_Hour Table ....34
AbandonPercent
Campaign Table ....125
AbandonRingCallsToHalf
Agent_Skill_Group_Half_Hour Table ....34
AbandonRingCallsToHalf
Skill_Group_Half_Hour Table....371
AbandonRingTimeToHalf
Agent_Skill_Group_Half_Hour Table ....34
Skill_Group_Half_Hour Table....371
AbandonTimeout
Application_Gateway_Globals Table ....63
AbandonTimeout
Application_Gateway_Connection Table....61
AbandonTo5
Routing_Client_Five_Minute Table....299
AbandonToIVRCount
Campaign_Query_Rule_Real_Time Table....137
AbandonToIVRHalf
Dialer_Real_Time Table....171
AbandonToIVRToHalf
Campaign_Query_Rule_Half_Hour Table ....134
Dialer_Half_Hour Table....166
AcceptedOnRoute1
Galaxy_Overflow Table....196
AcceptedOnRoute10
Galaxy_Overflow Table....196
AcceptedOnRoute11
Galaxy_Overflow Table....196
AcceptedOnRoute12
Galaxy_Overflow Table....196
AcceptedOnRoute13
Galaxy_Overflow Table....196
AcceptedOnRoute14
Galaxy_Overflow Table....196
AcceptedOnRoute15
Galaxy_Overflow Table....196
AcceptedOnRoute16
Galaxy_Overflow Table....196
AcceptedOnRoute2
Galaxy_Overflow Table....196
AcceptedOnRoute3
Galaxy_Overflow Table....196
AcceptedOnRoute4
Galaxy_Overflow Table....196
AcceptedOnRoute5
Galaxy_Overflow Table....196
AcceptedOnRoute6
Galaxy_Overflow Table....196
AcceptedOnRoute7
Galaxy_Overflow Table....196
AcceptedOnRoute8
Galaxy_Overflow Table....196
AcceptedOnRoute9
Galaxy_Overflow Table....196
AccessLevel
Class_Security Table....149
Object_Security Table....249
AccessLevel
Class_Access_Xref Table....148
Group_Security_Control Table....208
Object_Access_Xref Table....247
User_Security_Control Table....429
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
536
Database Field Name Index