Technical References

Campaign_Query_Rule_Half_Hour Table ....134
AnswerTo5
Routing_Client_Five_Minute Table....299
AnswerWaitTimeHalf
Call_Type_Half_Hour Table ....76
Call_Type_Real_Time Table ....101
Service_Real_Time Table....347
AnswerWaitTimeHalf
Route_Real_Time Table....292
AnswerWaitTimeTo5
Service_Real_Time Table....347
AnswerWaitTimeTo5
Call_Type_Real_Time Table ....101
Skill_Group_Real_Time Table....392
AnswerWaitTimeTo5
Route_Real_Time Table....292
AnswerWaitTimeToday
Call_Type_Real_Time Table ....101
Route_Real_Time Table....292
Service_Real_Time Table....347
AnswerWaitTimeToHalf
Skill_Group_Half_Hour Table....371
AnswerWaitTimeToHalf
Route_Half_Hour Table....288
Service_Half_Hour Table....334
AnswerWaitTimeToHalf
Agent_Skill_Group_Half_Hour Table ....34
ApplicationAvailable
Skill_Group_Real_Time Table....392
ApplicationData
Termination_Call_Detail Table....407
ApplicationGatewayID
Application_Gateway Table....60
Application_Gateway_Half_Hour Table ....65
ApplicationGatewayID
Application_Gateway_Connection Table....61
ApplicationGatewayType
Application_Gateway Table....60
Application_Gateway_Globals Table ....63
ApplicationID
Cfg_Mngr_App_Snapshot_State Table ....142
ApplicationID
Cfg_Mngr_View Table....147
ApplicationInstanceID
Application_Instance Table ....66
Application_Path Table....67
ApplicationKey
Application_Instance Table ....66
ApplicationOpen
Cfg_Mngr_App_Snapshot_State Table ....142
ApplicationPathID
Application_Path Table....67
Application_Path_Member Table....68
Application_Path_Real_Time Table ....69
ApplicationTaskDisposition
Termination_Call_Detail Table....407
ApplicationType
Application_Instance Table ....66
AppMediaLib
Vru_Defaults Table....435
ArrayIndex
Route_Call_Variable Table....283
Termination_Call_Variable Table....417
AssignedTime
Galaxy_Agent_IGroup Table....183
AssistQueueCount
Galaxy_Agent_Performance Table....185
AtCommand
Import_Schedule Table....225
AttemptedCount
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
540
Database Field Name Index