Technical References

Dialer_Detail Table....163
Galaxy_DNIS Table....189
CallDuration
Galaxy_PBX Table....200
CalledPartyBusyTo5
Routing_Client_Five_Minute Table....299
CallEventReportTo5
Routing_Client_Five_Minute Table....299
CallGapTo5
Routing_Client_Five_Minute Table....299
CallInProgress
Agent_Real_Time Table ....29
CallLegID
Network_Event_Detail Table....237
CallResult
Dialer_Detail Table....163
CallResultDetail
Dialer_Detail Table....163
CallRouterQueueTo5
Routing_Client_Five_Minute Table....299
Calls
Script_Real_Time Table....322
CallsAbandoned
Galaxy_Trunk_IGroup Table....205
CallsAbandoned
Galaxy_Gate Table....190
CallsAbandonedHalf
Network_Trunk_Group_Real_Time Table....242
CallsAbandonedHalf
Trunk_Group_Real_Time Table....424
CallsAbandonedToday
Network_Trunk_Group_Real_Time Table....242
CallsAbandonedToday
Trunk_Group_Real_Time Table....424
CallsAbandonedToHalf
Network_Trunk_Group_Half_Hour Table....240
Trunk_Group_Half_Hour Table....422
CallsAbandQHalf
Route_Real_Time Table....292
CallsAbandQHalf
Service_Real_Time Table....347
CallsAbandQTo5
Service_Real_Time Table....347
CallsAbandQTo5
Route_Real_Time Table....292
CallsAbandQToday
Service_Real_Time Table....347
CallsAbandQToday
Route_Five_Minute Table....285
Route_Real_Time Table....292
Service_Five_Minute Table....330
CallsAbandQToHalf
Service_Half_Hour Table....334
CallsAbandQToHalf
Route_Half_Hour Table....288
CallsAnsweredHalf
Call_Type_Real_Time Table ....101
Service_Real_Time Table....347
CallsAnsweredHalf
Route_Real_Time Table....292
CallsAnsweredTo5
Route_Real_Time Table....292
Service_Five_Minute Table....330
Skill_Group_Five_Minute Table....368
Skill_Group_Real_Time Table....392
CallsAnsweredTo5
Call_Type_Real_Time Table ....101
Service_Real_Time Table....347
CallsAnsweredTo5
Route_Five_Minute Table....285
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
545
Database Field Name Index