Technical References

CallsAnsweredToday
Route_Real_Time Table....292
CallsAnsweredToday
Call_Type_Real_Time Table ....101
Route_Five_Minute Table....285
Service_Real_Time Table....347
CallsAnsweredToday
Service_Five_Minute Table....330
CallsAnsweredToHalf
Call_Type_Half_Hour Table ....76
Route_Half_Hour Table....288
Service_Half_Hour Table....334
CallsAnsweredToHalf
Agent_Skill_Group_Half_Hour Table ....34
Skill_Group_Half_Hour Table....371
CallsAtAgentNow
Call_Type_Real_Time Table ....101
CallsAtVRUNow
Call_Type_Real_Time Table ....101
CallSegmentTime
Termination_Call_Detail Table....407
CallSegmentTime
Route_Call_Detail Table....278
CallsHandled
Galaxy_Trunk_IGroup Table....205
CallsHandledHalf
Call_Type_Half_Hour Table ....76
Route_Real_Time Table....292
CallsHandledHalf
Call_Type_Real_Time Table ....101
Service_Real_Time Table....347
CallsHandledTo5
Route_Real_Time Table....292
Skill_Group_Five_Minute Table....368
CallsHandledTo5
Call_Type_Real_Time Table ....101
Service_Real_Time Table....347
Skill_Group_Real_Time Table....392
CallsHandledTo5
Route_Five_Minute Table....285
Service_Five_Minute Table....330
CallsHandledToday
Call_Type_Real_Time Table ....101
Service_Real_Time Table....347
CallsHandledToday
Route_Five_Minute Table....285
Route_Real_Time Table....292
Service_Five_Minute Table....330
CallsHandledToHalf
Service_Half_Hour Table....334
CallsHandledToHalf
Agent_Skill_Group_Half_Hour Table ....34
Route_Half_Hour Table....288
Skill_Group_Half_Hour Table....371
CallsHeld
Galaxy_Trunk_IGroup Table....205
CallsHeld
Galaxy_Gate Table....190
CallsIncomingHalf
Route_Real_Time Table....292
Service_Real_Time Table....347
CallsIncomingTo5
Script_Five_Minute Table....320
CallsIncomingTo5
Service_Real_Time Table....347
CallsIncomingToday
Service_Real_Time Table....347
CallsIncomingToday
Route_Five_Minute Table....285
Route_Real_Time Table....292
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
546
Database Field Name Index