Technical References

Network_Vru_Script Table....246
Peripheral Table....250
Routing_Client Table....297
Trunk_Group Table....420
ConnectInfo
Application_Gateway_Connection Table....61
ConnectTo5
Routing_Client_Five_Minute Table....299
ConsultativeCallsTimeToHalf
Agent_Skill_Group_Half_Hour Table ....34
Skill_Group_Half_Hour Table....371
ConsultativeCallsToHalf
Agent_Skill_Group_Half_Hour Table ....34
Skill_Group_Half_Hour Table....371
ContactsAttemptedToHalf
Campaign_Query_Rule_Half_Hour Table ....134
ContactsDialedToday
Dialer_Real_Time Table....171
ContactsDialedToHalf
Dialer_Half_Hour Table....166
ContactTableName
Import_Rule Table....217
ControllerConfigChangeKey
AWControl Table ....70
ControllerConfigChangeTime
AWControl Table ....70
CpuTime
Script_Real_Time Table....322
CTDelayAbandTimeHalf
Call_Type_Real_Time Table ....101
CTDelayAbandTimeTo5
Call_Type_Real_Time Table ....101
CTDelayAbandTimeToday
Call_Type_Real_Time Table ....101
CTDelayAbandTimeToHalf
Call_Type_Half_Hour Table ....76
CTIServerOnline
Peripheral_Real_Time Table....257
CTVRUTimeToHalf
Call_Type_Half_Hour Table ....76
CurrencyID
Vru_Currency Table....434
Vru_Defaults Table....435
CurrencyName
Vru_Currency Table....434
CurrentHalfHour
Peripheral_Real_Time Table....257
CurrentVersion
Master_Script Table....232
CustomerAbandonDetectCount
Campaign_Query_Rule_Real_Time Table....137
CustomerAbandonDetectHalf
Dialer_Real_Time Table....171
CustomerAbandonDetectToHalf
Dialer_Half_Hour Table....166
CustomerAbandonDetectToHalf
Campaign_Query_Rule_Half_Hour Table ....134
CustomerAccountNumber
Agent_Real_Time Table ....29
CustomerDefinitionID
Customer_Definition Table....153
Customer_Options Table....154
Dialed_Number Table....156
CustomerDefinitionID
Call_Type Table ....74
Label Table....226
Master_Script Table....232
Network_Vru_Script Table....246
Scheduled_Target Table....315
User_Group Table....427
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
553
Database Field Name Index