Technical References

ICR_Instance Table....212
ICR_View Table....215
Media_Routing_Domain Table....234
Network_Vru_Script Table....246
Route Table....277
Service_Array Table....328
Skill_Group Table....364
Translation_Route Table....418
Trunk_Group Table....420
User_Formula Table....426
Vru_Defaults Table....435
EnterpriseRouteID
Enterprise_Route Table....173
Enterprise_Route_Member Table....174
EnterpriseServiceID
Enterprise_Service Table....175
Enterprise_Service_Member Table....175
EnterpriseSkillGroupID
Enterprise_Skill_Group_Member Table....177
EnterpriseSkillGroupID
Enterprise_Skill_Group Table....176
EntityID
Enterprise_Service Table....175
EntityID
Business_Entity Table....73
Master_Script Table....232
EntityID
Enterprise_Route Table....173
Enterprise_Skill_Group Table....176
Schedule Table....305
Schedule_Report Table....312
Schedule_Source Table....314
EntityName
Business_Entity Table....73
EquationString
User_Formula_Equation Table....426
ErrorCountToday
Call_Type_Real_Time Table ....101
ErrorCountToHalf
Call_Type_Half_Hour Table ....76
Call_Type_Real_Time Table ....101
ErrorsToHalf
Application_Gateway_Half_Hour Table ....65
ErrorThreshold
Application_Gateway_Connection Table....61
Application_Gateway_Globals Table ....63
Event
Agent_Event_Detail Table ....23
Network_Event_Detail Table....237
EventName
Agent_State_Trace Table....49
ExhaustedCallsEnabled
Campaign Table ....125
ExpandedCallVariableID
Expanded_Call_Variable Table....179
Route_Call_Variable Table....283
Termination_Call_Variable Table....417
ExpectedDelay
Service_Five_Minute Table....330
Service_Real_Time Table....347
Expression
Agent_Targeting_Rule Table....52
Extension
Agent_Logout Table....28
Extension
Agent_Real_Time Table ....29
Extension
Peripheral_Monitor Table....256
Service Table....325
Skill_Group Table....364
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
562
Database Field Name Index