Technical References

Agent_Skill_Group_Half_Hour Table ....34
Skill_Group_Half_Hour Table....371
HandledOver180
Galaxy_Gate_Delayed_Call Table....193
HandleTimeHalf
Service_Real_Time Table....347
HandleTimeHalf
Call_Type_Half_Hour Table ....76
Call_Type_Real_Time Table ....101
Route_Real_Time Table....292
HandleTimeTo5
Call_Type_Real_Time Table ....101
Route_Real_Time Table....292
Service_Real_Time Table....347
HandleTimeToday
Service_Real_Time Table....347
HandleTimeToday
Call_Type_Real_Time Table ....101
Route_Real_Time Table....292
HandleTimeToHalf
Service_Half_Hour Table....334
HandleTimeToHalf
Route_Half_Hour Table....288
HangupTime
Dialer Table....161
HDSPropertyEnabled
AWControl Table ....70
HeartbeatInterval
Application_Gateway_Globals Table ....63
HeartbeatInterval
Application_Gateway_Connection Table....61
HeartbeatLimit
Application_Gateway_Connection Table....61
Application_Gateway_Globals Table ....63
HeartbeatRetry
Application_Gateway_Connection Table....61
Application_Gateway_Globals Table ....63
HeartbeatTimeout
Application_Gateway_Connection Table....61
Application_Gateway_Globals Table ....63
HighExtension
Agent_Targeting_Rule_Range Table....54
Histogram0
Routing_Client_Five_Minute Table....299
Histogram1
Routing_Client_Five_Minute Table....299
Histogram10
Routing_Client_Five_Minute Table....299
Histogram11
Routing_Client_Five_Minute Table....299
Histogram12
Routing_Client_Five_Minute Table....299
Histogram13
Routing_Client_Five_Minute Table....299
Histogram14
Routing_Client_Five_Minute Table....299
Histogram15
Routing_Client_Five_Minute Table....299
Histogram16
Routing_Client_Five_Minute Table....299
Histogram17
Routing_Client_Five_Minute Table....299
Histogram18
Routing_Client_Five_Minute Table....299
Histogram19
Routing_Client_Five_Minute Table....299
Histogram2
Routing_Client_Five_Minute Table....299
Histogram3
Routing_Client_Five_Minute Table....299
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
567
Database Field Name Index