Technical References

Histogram4
Routing_Client_Five_Minute Table....299
Histogram5
Routing_Client_Five_Minute Table....299
Histogram6
Routing_Client_Five_Minute Table....299
Histogram7
Routing_Client_Five_Minute Table....299
Histogram8
Routing_Client_Five_Minute Table....299
Histogram9
Routing_Client_Five_Minute Table....299
HitRate
Campaign_Query_Rule Table ....131
HitRateEnabled
Campaign_Query_Rule Table ....131
Hold
Skill_Group_Real_Time Table....392
HoldTime
Termination_Call_Detail Table....407
HoldTimeHalf
Service_Real_Time Table....347
HoldTimeHalf
Call_Type_Real_Time Table ....101
HoldTimeHalf
Route_Real_Time Table....292
HoldTimeTo5
Call_Type_Real_Time Table ....101
Service_Real_Time Table....347
HoldTimeTo5
Route_Real_Time Table....292
Skill_Group_Real_Time Table....392
HoldTimeToday
Call_Type_Real_Time Table ....101
Service_Real_Time Table....347
HoldTimeToday
Route_Real_Time Table....292
HoldTimeToHalf
Agent_Skill_Group_Half_Hour Table ....34
Call_Type_Half_Hour Table ....76
Service_Half_Hour Table....334
HoldTimeToHalf
Route_Half_Hour Table....288
Skill_Group_Half_Hour Table....371
HomeEnabled
Campaign Table ....125
HomeEndHours
Campaign Table ....125
HomeEndMinutes
Campaign Table ....125
HomeStartHours
Campaign Table ....125
HomeStartMinutes
Campaign Table ....125
HuntGroupInformation
Galaxy_PBX Table....200
IcmAvailable
Skill_Group_Real_Time Table....392
ICRCallKey
Agent_State_Trace Table....49
Termination_Call_Detail Table....407
ICRCallKeyChild
Termination_Call_Detail Table....407
ICRCallKeyParent
Termination_Call_Detail Table....407
ICRDefaultRoutedToday
Call_Type_Real_Time Table ....101
ICRDefaultRoutedToHalf
Call_Type_Half_Hour Table ....76
Call_Type_Real_Time Table ....101
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
568
Database Field Name Index