Technical References

Galaxy_Agent_IGroup Table....183
Galaxy_Gate Table....190
Galaxy_Trunk_IGroup Table....205
OutCallTime
Galaxy_Agent_Performance Table....185
OutODCallsAccepted
Galaxy_Trunk_IGroup Table....205
OutODCallsRejected
Galaxy_Trunk_IGroup Table....205
OverflowAgents
Campaign_Skill_Group Table ....139
OverflowCallWorkTime
Galaxy_Gate Table....190
OverflowHandled
Galaxy_Gate Table....190
OverflowInHalf
Service_Real_Time Table....347
OverflowInMode
Service_Real_Time Table....347
OverflowInNow
Route_Real_Time Table....292
OverflowInNow
Service_Real_Time Table....347
OverflowInTo5
Service_Five_Minute Table....330
OverflowInTo5
Service_Real_Time Table....347
OverflowInToday
Service_Real_Time Table....347
OverflowInToHalf
Route_Half_Hour Table....288
Service_Half_Hour Table....334
OverflowODCallWorkTime
Galaxy_Gate Table....190
OverflowODHandled
Galaxy_Gate Table....190
OverflowODTalkTime
Galaxy_Gate Table....190
OverflowOutHalf
Call_Type_Half_Hour Table ....76
Service_Real_Time Table....347
OverflowOutHalf
Call_Type_Real_Time Table ....101
OverflowOutMode
Service_Real_Time Table....347
OverflowOutNow
Service_Real_Time Table....347
OverflowOutNow
Route_Real_Time Table....292
OverflowOutTo5
Call_Type_Real_Time Table ....101
Service_Real_Time Table....347
OverflowOutTo5
Service_Five_Minute Table....330
OverflowOutToday
Service_Real_Time Table....347
OverflowOutToday
Call_Type_Real_Time Table ....101
OverflowOutToHalf
Route_Half_Hour Table....288
Service_Half_Hour Table....334
OverflowTalkTime
Galaxy_Gate Table....190
Overridable
Network_Vru_Script Table....246
OverwriteEnabled
Import_Rule Table....217
ParamCount
User_Formula Table....426
ParamString
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
581
Database Field Name Index