Technical References

QueryRuleID
Dialer_Detail Table....163
Dialer_Port_Real_Time Table....170
QueryRuleID
Campaign_Query_Rule_Half_Hour Table ....134
Campaign_Query_Rule_Real_Time Table....137
Query_Rule_Clause Table....268
QueryRuleID
Agent_Real_Time Table ....29
Campaign_Query_Rule Table ....131
Query_Rule Table....266
QueryRuleName
Query_Rule Table....266
QueueLimitingRejectCount
Galaxy_Gate Table....190
QueueNode
Script_Queue_Real_Time Table....321
QuickDetectEnabled
Campaign Table ....125
QuickEditBaseVersion
Script Table....317
RCDRecoveryKey
Route_Call_Variable Table....283
RcvInErrorTo5
Routing_Client_Five_Minute Table....299
ReadBaseTable
ICR_View Table....215
ReadOnly
User_Group Table....427
Ready
Skill_Group_Real_Time Table....392
Ready
Skill_Group_Five_Minute Table....368
ReasonCode
Agent_Logout Table....28
ReasonCode
Agent_Real_Time Table ....29
Agent_Skill_Group_Real_Time Table....48
Reason_Code Table ....269
ReasonCode
Agent_Event_Detail Table ....23
Agent_Skill_Group_Logout Table ....47
Agent_State_Trace Table....49
ReasonCodeID
Reason_Code Table ....269
ReasonText
Reason_Code Table ....269
RecordingMode
Agent_Desk_Settings Table ....17
RecordsToCache
Campaign_Skill_Group Table ....139
RecoveryDay
Event Table....177
Routing_Client_Five_Minute Table....299
Script_Five_Minute Table....320
Service_Five_Minute Table....330
RecoveryDay
Route_Call_Detail Table....278
Route_Half_Hour Table....288
Service_Half_Hour Table....334
Termination_Call_Detail Table....407
RecoveryDay
Application_Event Table ....58
Network_Event_Detail Table....237
Network_Trunk_Group_Half_Hour Table....240
Route_Five_Minute Table....285
Skill_Group_Five_Minute Table....368
Skill_Group_Half_Hour Table....371
Trunk_Group_Five_Minute Table....421
Trunk_Group_Half_Hour Table....422
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
587
Database Field Name Index