Technical References

RedirectNoAnsCallsToday
Route_Real_Time Table....292
Service_Real_Time Table....347
RedirectNoAnsCallsToHalf
Route_Half_Hour Table....288
Service_Half_Hour Table....334
RedirectNoAnsCallsToHalf
Agent_Skill_Group_Half_Hour Table ....34
Skill_Group_Half_Hour Table....371
RegionID
Region_Prex Table....274
RegionID
Dialed_Number_Map Table....158
Region Table....272
Region_Member Table....274
Region_View_Member Table....276
RegionPrex
Region_Prex Table....274
RegionPrexID
Region_Prex Table....274
RegionType
Region Table....272
RegionViewID
Region_View Table....275
Region_View_Member Table....276
RegionViewType
Region_View Table....275
RejectedOnRoute1
Galaxy_Overow Table....196
RejectedOnRoute10
Galaxy_Overow Table....196
RejectedOnRoute11
Galaxy_Overow Table....196
RejectedOnRoute12
Galaxy_Overow Table....196
RejectedOnRoute13
Galaxy_Overow Table....196
RejectedOnRoute14
Galaxy_Overow Table....196
RejectedOnRoute15
Galaxy_Overow Table....196
RejectedOnRoute16
Galaxy_Overow Table....196
RejectedOnRoute2
Galaxy_Overow Table....196
RejectedOnRoute3
Galaxy_Overow Table....196
RejectedOnRoute4
Galaxy_Overow Table....196
RejectedOnRoute5
Galaxy_Overow Table....196
RejectedOnRoute6
Galaxy_Overow Table....196
RejectedOnRoute7
Galaxy_Overow Table....196
RejectedOnRoute8
Galaxy_Overow Table....196
RejectedOnRoute9
Galaxy_Overow Table....196
RejectsToHalf
Application_Gateway_Half_Hour Table ....65
ReleaseCallbackEnabled
Campaign Table ....125
ReleaseOnSend
ICR_Locks Table....213
RemoteAgentType
Agent_Desk_Settings Table ....17
RemoteLoginWithoutDesktop
Agent_Desk_Settings Table ....17
RemotePhoneNumber
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
589
Database Field Name Index