Technical References

Call_Type_Real_Time Table ....101
ReturnReleaseHalf
Call_Type_Real_Time Table ....101
ReturnReleaseToday
Call_Type_Real_Time Table ....101
ReturnReleaseToHalf
Call_Type_Half_Hour Table ....76
ReturnRingToday
Call_Type_Real_Time Table ....101
ReturnRingToHalf
Call_Type_Half_Hour Table ....76
Call_Type_Real_Time Table ....101
RingNoAnswerDialedNumberID
Agent_Desk_Settings Table ....17
RingNoAnswerTime
Agent_Desk_Settings Table ....17
RingTime
Termination_Call_Detail Table....407
Routable
Agent_Real_Time Table ....29
RoutableInMRDTimeToHalf
Agent_Half_Hour Table ....24
RouteCallDetailTo5
Logger_Meters Table....228
RouteID
Peripheral_Default_Route Table....253
RouteID
Route_Half_Hour Table....288
Route_Real_Time Table....292
Termination_Call_Detail Table....407
RouteID
Enterprise_Route_Member Table....174
Peripheral_Target Table....261
Route Table....277
Route_Call_Detail Table....278
Route_Five_Minute Table....285
RouterCallKey
Network_Event_Detail Table....237
Route_Call_Detail Table....278
Termination_Call_Detail Table....407
RouterCallKey, RouterCallKeyDay,
RouterCallKeySequenceNumber
Agent_State_Trace Table....49
RouterCallKeyDay
Route_Call_Detail Table....278
Termination_Call_Detail Table....407
RouterCallKeyDay
Network_Event_Detail Table....237
RouterCallKeySequenceNumber
Network_Event_Detail Table....237
Route_Call_Detail Table....278
Termination_Call_Detail Table....407
RouterCallsAbandQHalf
Call_Type_Real_Time Table ....101
RouterCallsAbandQTo5
Skill_Group_Real_Time Table....392
RouterCallsAbandQTo5
Call_Type_Real_Time Table ....101
RouterCallsAbandQToday
Call_Type_Real_Time Table ....101
RouterCallsAbandQToHalf
Agent_Half_Hour Table ....24
RouterCallsAbandQToHalf
Call_Type_Half_Hour Table ....76
Skill_Group_Half_Hour Table....371
RouterCallsAbandToAgentHalf
Call_Type_Real_Time Table ....101
RouterCallsAbandToAgentTo5
Call_Type_Real_Time Table ....101
Skill_Group_Real_Time Table....392
RouterCallsAbandToAgentToday
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
592
Database Field Name Index