Technical References

SecondCalls
Galaxy_PBX Table....200
SecondsInPeriod
Galaxy_Agent_IGroup Table....183
Galaxy_DNIS Table....189
Galaxy_Gate Table....190
Galaxy_Gate_Delayed_Call Table....193
Galaxy_Overflow Table....196
Galaxy_Transaction_Code Table....203
Galaxy_Trunk_IGroup Table....205
SecTalkTime
Galaxy_Agent_Performance Table....185
SeizureCount
Galaxy_Single_Trunk Table....202
SequenceNumber
Admin_Script_Schedule_Map Table....13
Import_Rule_Clause Table....221
SequenceNumber
Query_Rule_Clause Table....268
SequenceNumber
Recurring_Schedule_Map Table....270
SequenceNumber
Campaign_Target_Sequence Table....141
SerialNumber
Galaxy_Agent_Performance Table....185
ServiceArraySkillTargetID
Service_Array_Member Table....329
ServiceLevelAbandHalf
Peripheral_Real_Time Table....257
ServiceLevelAbandHalf
Call_Type_Half_Hour Table ....76
Call_Type_Real_Time Table ....101
Route_Real_Time Table....292
Service_Real_Time Table....347
ServiceLevelAbandTo5
Route_Five_Minute Table....285
Route_Real_Time Table....292
ServiceLevelAbandTo5
Call_Type_Real_Time Table ....101
Service_Five_Minute Table....330
Service_Real_Time Table....347
ServiceLevelAbandToday
Call_Type_Real_Time Table ....101
Peripheral_Real_Time Table....257
Route_Five_Minute Table....285
Route_Real_Time Table....292
Service_Five_Minute Table....330
Service_Real_Time Table....347
ServiceLevelAbandToHalf
Peripheral_Half_Hour Table....254
Route_Half_Hour Table....288
Service_Half_Hour Table....334
ServiceLevelCallsAbandTo5
Skill_Group_Real_Time Table....392
ServiceLevelCallsAbandToHalf
Skill_Group_Half_Hour Table....371
ServiceLevelCallsDequeuedTo5
Skill_Group_Real_Time Table....392
ServiceLevelCallsDequeueToHalf
Skill_Group_Half_Hour Table....371
ServiceLevelCallsHalf
Call_Type_Half_Hour Table ....76
Call_Type_Real_Time Table ....101
Peripheral_Real_Time Table....257
Route_Real_Time Table....292
Service_Real_Time Table....347
ServiceLevelCallsOfferedHalf
Call_Type_Half_Hour Table ....76
ServiceLevelCallsOfferedHalf
Call_Type_Real_Time Table ....101
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
596
Database Field Name Index