Technical References

Skill_Group_Half_Hour Table....371
SupervAssistCallsToHalf
Agent_Skill_Group_Half_Hour Table ....34
Skill_Group_Half_Hour Table....371
SupervisorAgent
Agent Table....15
SupervisorAssistCallMethod
Agent_Desk_Settings Table ....17
SupervisorCallsAllowed
Agent_Desk_Settings Table ....17
SupervisorSkillTargetID
Agent_Team_Supervisor Table....57
SystemId
Application_Event Table ....58
Event Table....177
SystemMediaLib
Vru_Defaults Table....435
SystemName
Schedule_Report Table....312
SystemName
ICR_Locks Table....213
ICR_Node Table....214
Schedule_Source Table....314
SystemPassword
Schedule_Source Table....314
SystemTimeZone
Schedule_Report Table....312
Schedule_Source Table....314
SystemType
Schedule_Source Table....314
SystemType
Application_Event Table ....58
Event Table....177
TableName
Config_Message_Log Table....152
Next_Available_Number Table....247
TableName
Logger_Admin Table ....227
Recovery Table....270
Rename Table....277
TalkAutoOutTimeTo5
Skill_Group_Real_Time Table....392
TalkAutoOutTimeToHalf
Agent_Skill_Group_Half_Hour Table ....34
Skill_Group_Half_Hour Table....371
TalkingAutoOut
Skill_Group_Real_Time Table....392
TalkingIn
Skill_Group_Real_Time Table....392
TalkingIn
Skill_Group_Five_Minute Table....368
TalkingOther
Skill_Group_Real_Time Table....392
TalkingOther
Skill_Group_Five_Minute Table....368
TalkingOut
Skill_Group_Real_Time Table....392
TalkingOut
Skill_Group_Five_Minute Table....368
TalkingPreview
Skill_Group_Real_Time Table....392
TalkingReserve
Skill_Group_Real_Time Table....392
TalkInTimeTo5
Skill_Group_Real_Time Table....392
TalkInTimeToHalf
Agent_Skill_Group_Half_Hour Table ....34
TalkInTimeToHalf
Skill_Group_Half_Hour Table....371
TalkOtherTimeTo5
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
602
Database Field Name Index