Technical References

Service_Array Table...........................................................................................................................328
Service_Array_Member Table............................................................................................................329
Service_Five_Minute Table................................................................................................................330
Service_Half_Hour Table...................................................................................................................334
Service_Level_Threshold Table.........................................................................................................346
Service_Member Table......................................................................................................................347
Service_Real_Time Table..................................................................................................................347
Shift Table..........................................................................................................................................364
Skill_Group Table...............................................................................................................................364
Skill_Group_Five_Minute Table.........................................................................................................368
Skill_Group_Half_Hour Table.............................................................................................................371
Skill_Group_Member Table................................................................................................................392
Skill_Group_Real_Time Table...........................................................................................................392
Skill_Target Table...............................................................................................................................406
Termination_Call_Detail Table...........................................................................................................407
Termination_Call_Variable Table........................................................................................................417
Translation_Route Table.....................................................................................................................418
Trunk Table.........................................................................................................................................419
Trunk_Group Table.............................................................................................................................420
Trunk_Group_Five_Minute Table.......................................................................................................421
Trunk_Group_Half_Hour Table..........................................................................................................422
Trunk_Group_Real_Time Table.........................................................................................................424
User_Formula Table...........................................................................................................................426
User_Formula_Equation Table...........................................................................................................426
User_Group Table..............................................................................................................................427
User_Group_Member Table...............................................................................................................429
User_Security_Control Table.............................................................................................................429
User_Supervisor_Map Table..............................................................................................................430
User_Variable Table...........................................................................................................................431
Version Table......................................................................................................................................432
View_Column Table...........................................................................................................................433
Vru_Currency Table...........................................................................................................................434
Vru_Defaults Table.............................................................................................................................435
Vru_Locale Table...............................................................................................................................437
Vru_Port_Map Table..........................................................................................................................437
3. Tables by Group......................................................................................................................................439
Overview.................................................................................................................................................439
Blended Agent (Outbound Option).........................................................................................................439
Device.....................................................................................................................................................441
Peripheral Detail................................................................................................................................442
Trunk Group Detail.............................................................................................................................443
Enterprise...............................................................................................................................................443
Galaxy....................................................................................................................................................445
Media Routing........................................................................................................................................446
Route......................................................................................................................................................447
Schedule................................................................................................................................................450
Script......................................................................................................................................................451
Call Type Detail..................................................................................................................................453
Region Detail.....................................................................................................................................453
Script Detail.......................................................................................................................................454
Security..................................................................................................................................................455
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
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