Technical References

Related tables
Enterprise Route (page 173) (via Enterprise Route ID)
Enterprise Service (page 175) (via EntityID)
Enterprise Skill Group (page 176) (via EntityID)
Master Script (page 232) (via Entity ID)
Schedule (page 305) (via EntityID)
Table 46: Indexes for Business_Entity Table
index_keysindex_descriptionindex_name
EntityNamenonclustered, unique, unique key
located on PRIMARY
XAK1Business_Entity
EntityIDclustered, unique, primary key
located on PRIMARY
XPKBusiness_Entity
Fields in Business_Entity Table:
Keys and Null Option:Data Type:Description:Field Name:
NOT NULLCHANGESTAMP
Incremented when the record is changed in the central database.
ChangeStamp
NULLDESCRIPTION
Additional information about the business entity.
Description
PK NOT NULLDBINT
A unique identifier for the business entity.
EntityID
AK-1 NOT NULLvarchar(30)
The name of the business entity.
EntityName
Call_Type Table
This table is part of the Script category (page 451). For database rules, click here. (page 509)
Each row describes a category of calls that the software can handle. The Dialed Number Map
table determines which calls are assigned to each category; the Call Type Map table determines
which scripts are executed for each call type.
Use the Call Type list tool to add, update, and delete Call_Type records. This tool can be launched
through the Configuration Manager.
Related tables
Call Type Real Time (page 101) (via
CallTypeID)
Call Type Map (page 100) (via
CallTypeID)
Call Type Half Hour (page 76) (via
CallTypeID)
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
74
Chapter 2: All Tables
Call_Type Table