Data Sheet

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Licensing
This product is licensed by the number of concurrent recordings.
Warranty Information
You can find warranty information on Cisco.com at the Product Warranties page.
Ordering Information
To place an order, visit the Cisco Ordering Home Page. To download software, visit the Cisco Software Center.
Cisco Services
Cisco Services adapt to market changes while increasing productivity, improving competitive advantage, and
delivering a rich-media experience across any workspace.
The combined strengths of Cisco and our partners provide a portfolio of services that can help you prepare your
infrastructure for future changes aligning to long-term business goals.
Together we create innovative, network-centric architecture solutions resulting in a scalable and responsive
foundation that can help you realize the full value of your IT and communication investment.
For more information about Cisco Unified Contact Center Services, visit http://www.cisco.com/go/uccservices.
Cisco Technology Partners
Many Cisco technology partners have announced products and support for Cisco MediaSense. A current list is
available at: http://www.cisco.com/en/US/partner/products/ps11389/products_partner_resources_list.html.
Cisco Authorized Partners
Cisco Advanced Technology Partners (ATPs) have completed rigorous training and validation of their knowledge of
Cisco Contact Center product and can offer customers some or all of the following capabilities:
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Planning
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Design
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Implementation
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Operation
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Optimization
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Product resale
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Professional services
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Post sales support
Information about Cisco contact center ATP partners is available at:
http://www.cisco.com/web/partners/pr11/atp/ucc_enterprise/index.html.