Release Notes

ManualsBrandsCisco ManualsCollaboration EndpointsCisco SocialMiner 11.0(1)

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Release Notes for Cisco SocialMiner Release

8.5(4)

October 17, 2011

Contents

• Introduction, page 1

• System Requirements, page 2

• Related Documentation, page 2

• New and Changed Features, page 3

–

Bookmarklet, page 3

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Extension Fields, page 6

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Filter State Icons, page 7

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Script Filter, page 8

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Twitter Account Feed Reauhorization, page 9

• Important Notes, page 9

• Open and Resolved Caveats in This Release, page 11

• Documentation Feedback, page 13

Introduction

This document discusses new features, changes, and caveats for Release 8.5(4) of Cisco SocialMiner

software.

Summary of content (14 pages)

PAGE 1
Release Notes for Cisco SocialMiner Release 8.
PAGE 2
System Requirements System Requirements For information about Cisco SocialMiner, refer to the SocialMiner page on the Cisco DocWiki: http://www.cisco.com/go/socialminer For virtualization, hardware, and browser specifications, go to http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_SocialMiner. Related Documentation Cisco SocialMiner Documentation Cisco SocialMiner is a new type of product from Cisco that uses the latest in Web 2.0 and OpenSocial technology.
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New and Changed Features New and Changed Features Cisco SocialMiner Release 8.5(4) includes the following new features and enhancements. Details on all features and enhancements is available on the SocialMiner Release 8.5(4) User Guide. • Bookmarklet, page 3 • Extension Fields, page 6 • Filter State Icons, page 7 • Script Filter, page 8 • Twitter Account Feed Reauhorization, page 9 Bookmarklet SocialMiner 8.5(4) adds the Bookmarklet feature for easy creation of Twitter Search and RSS feeds.
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New and Changed Features Step 3 From that page, click the Feed Bookmarklet bookmark that you dragged to the Bookmarks toolbar. A message displays if the page has no feeds. Step 4 If you are prompted to log in, enter your SocialMiner login credentials. You must authenticate once per browser session. Step 5 For Twitter Searches, a SocialMiner window opens indicating that a feed for the search was saved, along with the Name and URL of the feed.
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New and Changed Features Step 6 For websites with RSS feeds, the SocialMiner window opens. This window captures all feeds on the page and filters them with icons indicating whether they are “standard feeds” or “possible” feeds. • A green checkmark displays for standard feeds. SocialMiner qualifies RSS feeds as “standard” when their URLs are indicated as such by the website. • A blue question mark indicates that the feed is possibly an RSS feed, but may not be.
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New and Changed Features Step 9 After saving a feed, navigate to the SocialMiner Configuration tab. The feed displays in the Feed gadget list. Feed names are truncated at 85 characters. Step 10 Proceed as you would with any feed to edit the name, description, polling interval, and minimum age; and to add automatic tags. Step 11 Add the feed to a campaign. Extension Fields Extension fields are a collection of custom name/value pairs that can be added to social contacts.
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New and Changed Features Filter State Icons The Filters gadget now has an interface similar to that of the Feeds gadget. A column with State icons shows the current status of each filter: Hover the cursor over the icon to display a tool tip that explains the state. • A green icon means the filter is working properly. • A red icon indicates an error. Hover over the error icon to display a tool tip with the error text.
PAGE 8
New and Changed Features Script Filter SocialMiner 8.5(4) introduces the script filter as a developer’s feature. A script filter is custom code that system developers can create in the Groovy Scripting language. A script filter can apply tags, can change content, and can integrate with external systems to leverage services such as performing translation or invoking a Klout score for a social contact retrieved from a Twitter Account feed. There are examples of script filters in the SocialMiner 8.
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Important Notes Twitter Account Feed Reauhorization When you open a Twitter Account feed in Edit mode, you now see two buttons: Save and Reauthorize and Save. A simple edit, for example—changing the polling interval field, requires only a Save. Changing the username, however, requires Reauthorize and Save. If the icon next to the feed is red and the hover text for that red icon indicates authorization issues, select Reauthorize and Save to initiate the Twitter authorization process.
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Important Notes Localization and Upgrade If you are have installed SocialMiner 8.5(3) and have downloaded the SocialMiner 8.5(3) localization files, be aware that those localization files will not be applied when you upgrade to SocialMiner 8.5(4). If you download the 8.5(3) localization files again, they will not be correct for SocialMiner 8.5(4). The SocialMiner 8.5(4) localizaton files will be available for download shortly.
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Open and Resolved Caveats in This Release If an IP address is blacklisted, you can remove the IP address from the blacklist by stopping all Twitter Stream API requests for approximately two hours. For SocialMiner, this means you must delete all Twitter Stream feeds coming from the same IP address (either multiple feeds on the same SocialMiner system, or all Twitter Stream feeds on SocialMiner systems using the same proxy).
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Open and Resolved Caveats in This Release Using Bug Toolkit If you have an account with Cisco.com, you can use the Bug Toolkit to find caveats of any severity for any release. Bug Toolkit is an online tool that is available for customers to query defects according to their own needs. To access Bug Toolkit, you need the following items: • Internet connection • Web browser • Cisco.com user ID and password Procedure Step 1 To access the Bug Toolkit, go to http://www.cisco.
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Documentation Feedback e. Step 7 • Bug Status Group—Check the Fixed check box for resolved caveats. • Release Note Enclosure—The default specifies Valid Release Note Enclosure. Click Next. Bug Toolkit returns the list of caveats on the basis of your query. You can modify your results by submitting another query and using different criteria. Documentation Feedback You can provide comments about this document by sending email to the following address: mailto:ccbu_docfeedback@cisco.
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Documentation Feedback Release Notes for Cisco SocialMiner Release 8.