Release Notes for Cisco TelePresence System Software Release 1.10 Created: October 4, 2012 Revised: November 28, 2016 Contents These release notes describe new features and open and closed hardware and software caveats for the Cisco TelePresence System software 1.10 releases. Note A copy of source code used in this product that is licensed under the General Public License Version 2.0 can be obtained by e-mailing a request to cts-gpl@cisco.com. • What’s New, page 2 • Important Notes for 1.10.
What’s New What’s New The following sections contain new features in the CTS 1.10 releases: • New in Release 1.10.15, page 2 • New in Release 1.10.14.1, page 3 • New in Release 1.10.14, page 4 • New in Release 1.10.13, page 4 • New in Release 1.10.12, page 4 • New in Release 1.10.11.2, page 4 • New in Release 1.10.11.1, page 4 • New in Release 1.10.11, page 4 • New in Release 1.10.10, page 5 • New in Release 1.10.9, page 7 • New in Release 1.10.8.1, page 7 • New in Release 1.10.
What’s New Note These vulnerabilities are not present in IX Release 8.1.x or CTS 1.9.x. However, the IX system or CTS 1.9 system must be upgraded for compatibility with the updated TX and CTS 1.10 releases. Cisco has performed regression testing to test the OpenSSL vulnerability for TelePresence calls to and from endpoints running the different software versions. Table 1 shows the software versions in which the calls between selected endpoints were verified as secure with the updated releases.
What’s New New in Release 1.10.14 This release resolves system issues and enhances the user experience. There are no new features associated with this release. See the “Caveats in Cisco TelePresence System Software Release 1.10.14” section on page 25 for a complete list of caveats. New in Release 1.10.13 This release resolves system issues and enhances the user experience. There are no new features associated with this release. See the “Caveats in Cisco TelePresence System Software Release 1.10.
What’s New New in Release 1.10.10 New Behavior for Touch 12 Device When Joining Meetings If your network uses Cisco TelePresence Manager (CTS-Manager) for meeting scheduling, some meeting screens have changed. Note You will not see these screens if your network uses the Cisco TelePresence Management Suite (TMS) for meeting scheduling. • If you are in a call, and wish to join a scheduled conference, the choice to Join has been replaced with Join & End Current Call.
What’s New • In an AutoConnect meeting, the choice to join the meeting is disabled, and is replaced by text saying that the meeting will automatically connect. • If a meeting includes only one TelePresence room, and no WebEx OneTouch (also known as one-button-to-push) number has been defined, the text in the meeting informs you that the meeting only includes the TelePresence room. In addition, this release addresses the Ghost vulnerability in the GNU C library. For more information, see CSCus85759.
What’s New New in Release 1.10.9 This release resolves issues and enhances the user experience, and provides security fixes for security issues related to CVE-2013-6438 (Apache HTTP server) and CVE-2013-6420 (OpenSSL). See the “Caveats in Cisco TelePresence System Software Release 1.10.9” section on page 33 for a complete list of caveats. New in Release 1.10.8.1 This release fixes the GNU Bash Environment Variable Command Injection Vulnerability (Shellshock).
What’s New New in Release 1.10.5 This release resolves system issues and enhances the user experience. There are no new features associated with this release. See the “Caveats in Cisco TelePresence System Software Release 1.10.5” section on page 41 for a complete list of caveats. New in Release 1.10.4 This release resolves system issues and enhances the user experience. There are no new features associated with this release. See the “Caveats in Cisco TelePresence System Software Release 1.10.
What’s New Figure 1 TMS Meeting Extension Prompt to Administrator If you tap Yes, your meeting length extends, and all call participants see an alert like the one shown in Figure 2. Figure 2 TMS Meeting Extended Alert For more information about the TMS messages that appear on the Touch 12, refer to the System Alerts and Meeting Messages chapter of the Cisco TelePresence System User Guide, Software Release TX 6.0. For more information about TMS, refer to the Cisco TMS support documentation.
What’s New See the “Caveats in Cisco TelePresence System Software Release 1.10.2” section on page 49 for a complete list of caveats. New in Release 1.10.1 This release resolves system issues and enhances the user experience; there are no new features. See the “Caveats in Cisco TelePresence System Software Release 1.10.1” section on page 52 for a complete list of caveats. New in Release 1.10.0 The following features are new in this release: • 802.
Important Notes for 1.10.x Releases Screen Dimming To save power and extend the life span of the Cisco TelePresence Touch 12 device, the Touch 12 dims during non-business hours, as defined in Unified CM. When dimming is active, the screen is dimmed and the home button is glowing. The system becomes active when the screen or a hard button is touched, and stays on until the system has been idle for one hour. Note This feature only applies to systems that use the Touch 12 device for call control.
Important Notes for 1.10.x Releases Note that Long-Term Reference Picture (LTRP) frames are not used for presentation video. • Blurred Motion for Moving Objects (Motion Handling) Motion handling defines the degree of compression within the encoding algorithm to either enhance or suppress the clarity of the video when motion occurs within the image. High motion handling results in a smooth, clear image even when a lot of motion occurs within the video (people waving their hands, for example).
Important Notes for 1.10.x Releases • BFCP Backward Compatibility BFCP is a protocol for controlling access to the presentation resources in a conference. BFCP is not supported in CTS software releases prior to CTS Release 1.8. BFCP is enabled by default on all CTS endpoints beginning with CTS Release 1.8. Endpoints using CTS software prior to CTS Release 1.8 must either disable BFCP on all new SIP profiles in the Unified CM Administration interface or upgrade all CTS endpoints to CTS Release 1.
Important Notes for 1.10.x Releases For all SCCP and SIP firmware upgrades from firmware release versions earlier than 8.3(3) to version 8.5(3) or a later release, you must first upgrade your firmware to version 8.5(2). Once you have upgraded to version 8.5(2), you can upgrade your Cisco Unified IP Phone to version 8.5(3) or a later release. See the Installation Notes section of the Cisco Unified IP Phone Release Notes for Firmware Release 8.5(3) (SCCP and SIP) for download instructions.
Important Notes for 1.10.x Releases – Business-to-Business Telepresence Configuration Profile Example • Setting the Device Type Whenever possible register your device to the Unified CM to configure the correct device type before calibrating the camera. To perform camera calibration if your system is not registered to the Unified CM, use the set ctstype command.
Supported CTS Auxiliary Devices Supported CTS Auxiliary Devices This section contains auxiliary devices that can be used with the CTS systems: • Displays, page 16 • Document Cameras, page 17 • Projectors - 1.
Supported CTS Auxiliary Devices Step 8 Press EXIT on the remote, or move the joystick to the previous menu choices, until the menu no longer displays. Using Non-Qualified Displays With your Cisco TelePresence System If you decide to use another auxiliary display, Cisco TelePresence systems are designed to work with any Full HD monitor that connects to the system using a standard HDMI or DVI interface.
Software Agreements and Licensing Note Cisco maintains support for the Sanyo PLV-Z4 and Sanyo PLV-Z5 projector models in older CTS configurations. Video Signal Splitters The following video signal splitters have been tested for use with the CTS systems: Note • GEFEN EXT-HDMI-144 • EXT-HDMI-144-BLK • GEFEN EXT-HDMI1.3-144 • GEFEN GTV-HDMI1.
Exceptions with Third-Party Endpoints After EX60 transfers CUCI Lync call to CTS3000, the CTS 3000 does not send video to CUCI Lync. (CSCug02498) • Pixelated Video on EX90 with TC6.1.0 Main video appears pixelated intermittently during an interop point-to-point call between CTS (1.10.1) and EX90, where EX90 is running software release TC6.1.0. (CSCug52629) • Pixelated Jabber Video During a call between CTS and Jabber, the incoming Jabber video sometimes appears pixelated.
Caveats in the CTS 1.10 Releases • Caveats in Cisco TelePresence System Software Release 1.10.11.1, page 30 • Caveats in Cisco TelePresence System Software Release 1.10.11, page 30 • Caveats in Cisco TelePresence System Software Release 1.10.10, page 32 • Caveats in Cisco TelePresence System Software Release 1.10.9, page 33 • Caveats in Cisco TelePresence System Software Release 1.10.8, page 34 • Caveats in Cisco TelePresence System Software Release 1.10.
Caveats in the CTS 1.10 Releases Conditions Exposure is not configuration dependent. Cisco TelePresence System Software Release 1.10.12 and later releases and Cisco TelePresence System Software TX Release 6.1.
Caveats in the CTS 1.
Caveats in the CTS 1.10 Releases The Cisco PSIRT has assigned this score based on information obtained from multiple sources. This includes the CVSS score assigned by the third-party vendor when available. The CVSS score assigned may not reflect the actual impact on the Cisco Product. Additional information on Cisco's security vulnerability policy can be found at the following URL: http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.
Caveats in the CTS 1.10 Releases CSCuy72190 Symptom Call becomes non-secure. The TX9000 and IX5000 doesn't have this issue, but it impacts the CTS 3000 endpoint. Conditions Secure CTS 3000, Secure CUCM 10.5.2 and secure CTMS 1.9.7, CTS3000 endpoint becomes non-secure. Workaround CTS 3000 1.10.5 works fine. Release Notes for Cisco TelePresence System Software Release 1.
Caveats in the CTS 1.10 Releases Caveats in Cisco TelePresence System Software Release 1.10.14 The following sections show the resolved and unresolved caveats for this software release: • Unresolved Caveats in Release 1.10.14, page 25 • Resolved Caveats in Release 1.10.14, page 25 Unresolved Caveats in Release 1.10.14 There are no unresolved caveats in this release. Resolved Caveats in Release 1.10.
Caveats in the CTS 1.10 Releases CSCux49232 Symptom Cisco TelePresence System (CTS) includes a version of Partial Hypertext Preprocessor (PHP) library that is affected by the vulnerabilities identified by the following Common Vulnerability and Exposures (CVE) IDs: CVE-2015-6831, CVE-2015-6832 and CVE-2015-6833 Conditions Device with default configuration. Workaround Not currently available.
Caveats in the CTS 1.10 Releases Unresolved Caveats in Release 1.10.13 There are no unresolved caveats in this release. Resolved Caveats in Release 1.10.13 CSCuu97607 Symptom With IX5000 to IX5000 P2P call, when local has audio add-in, remote can't share multi-content. Conditions Only when local has audio add-in involved. Workaround There is no workaround. CSCuu35442 Symptom TX requests .sgn config when CTL file is empty in non-secure UCM cluster.
Caveats in the CTS 1.10 Releases Caveats in Cisco TelePresence System Software Release 1.10.12 The following sections show the resolved and unresolved caveats for this software release: • Unresolved Caveats in Release 1.10.12, page 28 • Resolved Caveats in Release 1.10.12, page 28 Unresolved Caveats in Release 1.10.12 There are no unresolved caveats in this release. Resolved Caveats in Release 1.10.12 CSCuu20752 Symptom SNMP crashes are experienced on TX endpoints when in a call with an MX800.
Caveats in the CTS 1.10 Releases CSCuu49617 Symptom Intermittent video quality issues are seen in a point-to-point or CTMS call with an IX5000. Conditions This condition is caused by a buffer overflow. Workaround There is no workaround. CSCuu79520 Symptom A switch from a right or left segment to a center segment can cause video quality issues. Conditions This issue is seen with three-screen immersive Cisco TelePresence systems (CTS, TX, or IX series systems). Workaround There is no workaround.
Caveats in the CTS 1.10 Releases Caveats in Cisco TelePresence System Software Release 1.10.11.1 The following sections show the resolved and unresolved caveats for this software release: • Unresolved Caveats in Release 1.10.11.1, page 30 • Resolved Caveats in Release 1.10.11.1, page 30 Unresolved Caveats in Release 1.10.11.1 There are no unresolved caveats in this release. Resolved Caveats in Release 1.10.11.1 CSCuu25109 Symptom Duplicate DTMF tones are sent during a Cisco WebEx call.
Caveats in the CTS 1.10 Releases Resolved Caveats in Release 1.10.11 CSCuq19232 Symptom Error messages, such as the following, for the Auxiliary Control Unit (ACU) are frequently seen in Sysop logs: Conditions These messages are frequently seen in sysop logs of a CTS endpoint. Workaround There is no workaround. CSCur48604 Symptom When Address Resolution Protocol (ARP) requests are sent to Cisco TelePresence immersive systems, the system’s internal address (i.e. 192.168.x.
Caveats in the CTS 1.10 Releases 1.3.6.1.4.1.9.9.644.1.4.8.1.18 The object name in the CISCO-TELEPRESENCE-CALL-MIB is ctpcMeetingId CSCut58844 Symptom Audio reverberation is heard during a meeting. Conditions This condition can be seen in multipoint meetings using TelePresence server when a user sends DTMF tones by pressing the keypad on the Touch device. Workaround There is no workaround.
Caveats in the CTS 1.10 Releases Unresolved Caveats in Release 1.10.10 There are no unresolved caveats in this release. Resolved Caveats in Release 1.10.10 CSCus85759 Symptom On January 27, 2015, a buffer overflow vulnerability in the GNU C library (glibc) was publicly announced. This vulnerability is related to the various gethostbyname functions included in glibc and affect applications that call these functions.
Caveats in the CTS 1.10 Releases CSCuq76637 Symptom Cisco TelePresence Systems connected to a third party switch experience intermittent crashes where all services on the system are restarted, and the system is unable to connect to its secondary codecs since the /etc/host file is missing. Conditions This condition is seen with Cisco TelePresence Systems that use the Cisco TelePresence Touch 12 for call control. when connected to a third-party switch. Workaround Reboot the device.
Caveats in the CTS 1.10 Releases CSCuo98569 Symptom CTS-Touch 12 is stuck at checkbox #5 and the message “Unable to load boot image”. Conditions The path MTU between the Unified CM TFTP node and the codec is less than 1500 bytes. Workaround Lower the MTU on the Unified CM to match the path MTU. CSCup48115 Symptom No main video is seen during a Cisco TelePresence call. Conditions This condition occurs during a call between a TX1300-65 or TX9xxx system and a Cisco TelePresence system with a C40 codec.
Caveats in the CTS 1.10 Releases CSCuq90956 Symptom In a secure call between a DX system and a system running CTS software, the video freezes on the DX side when the CTS side shares a presentation.
Caveats in the CTS 1.10 Releases Resolved Caveats in Release 1.10.7 CSCun90394 Symptom CTS point to point calls fail to establish Intermittently, and a “Call ended due to unsupported protocol configuration” error message is seen in the sysop logs. Conditions In all occurrences, the CTS system involved has been using a 7975 IP Phone as the call control device. Workaround Rejoin the call.
Caveats in the CTS 1.10 Releases Unresolved Caveats in Release 1.10.6 There are no unresolved caveats in this release. Resolved Caveats in Release 1.10.6 CSCul14243 Symptom During an MCU call, when sharing presentation with 1440x900 or 1280x800 resolutions, the remote endpoints cannot see the presentation. Conditions This condition only occurs when the resolution is at 1440x900 and 1280x800 pixels. Workaround Use another resolution to share the presentation. CSCul18329 Symptom When upgrading to 1.10.
Caveats in the CTS 1.10 Releases CSCun68503 Symptom This caveat removes the requirement that the TFTP server have a certificate entry in the Certificate Trust List (CTL) of the codec. However, the signer of the configuration file that is downloaded from the TFTP server must still appear in the CTL of the codec, or the file fails validation. Conditions This condition affects all systems running software versions earlier than TX 6.1.3 or CTS 1.10.6. Workaround There is no workaround.
Caveats in the CTS 1.10 Releases Resolved Caveats in Release 1.10.5.1 CSCuo20210 Symptom The following Cisco TelePresence Systems include a version of OpenSSL that is affected by the vulnerability identified by the Common Vulnerability and Exposures (CVE) ID CVE-2014-0160.
Caveats in the CTS 1.10 Releases Caveats in Cisco TelePresence System Software Release 1.10.5 The following sections show the resolved and unresolved caveats for software release 1.10.5: • Unresolved Caveats in Release 1.10.5, page 41 • Resolved Caveats in Release 1.10.5, page 41 Unresolved Caveats in Release 1.10.5 There are no unresolved caveats in this release. Resolved Caveats in Release 1.10.
Caveats in the CTS 1.10 Releases CSCun37251 Symptom Cisco TelePresence System (CTS) and TX Series endpoints will experience media service restarts on all three codecs if the legacy encoder bit rate is mistakenly set to anything lower than 704kbps during a call. Conditions This issue can occur in multipoint calls hosted on Cisco TelePresence Multipoint Switch (CTMS). Workaround There is no workaround.
Caveats in the CTS 1.10 Releases Resolved Caveats in Release 1.10.4 CSCug90524 Symptom When clicking on the magnifying glass under “System Status” in the Cisco TelePresence Administration GUI, the projector status is shown as unknown. Conditions This condition exists whether you are in or out of a call, or whether or not you are using the projector to share a presentation. Workaround There is no workaround.
Caveats in the CTS 1.10 Releases CSCuj70026 Symptom A Cisco TelePresence System 3000, 3010, 3200, 3101, or TX9000 system intermittently shows as an audio conference, and a blank display is seen on one or two of the three screens. Conditions This condition is seen when a call is going through an MCU with a Cisco TelePresence System 3000, TX1310-65, and TX9000. Workaround There is no workaround.
Caveats in the CTS 1.10 Releases CSCul48364 Symptom Directories do not appear on the Touch device of your TelePresence system. Conditions This condition occurs only with Cisco Unified Communications Manager (Unified CM) 10.0, and only after an upgrade to TX 6.1.0 or CTS 1.10.3. Workaround There is no workaround.
Caveats in the CTS 1.10 Releases Resolved Caveats in Release 1.10.3 CSCuf52211 Symptom The presentation freezes at the remote sites when content is being sent after 2-3 hours on a call using the TelePresence Server. The presentation was frozen on all 1.9.5 endpoints, including CTS 1300, 500-32, 500-37, TX1310, CTS1100, CTS1300, and not frozen on endpoints running 1.9.2. CTS3000 running 1.9.5 is presenting in this case.
Caveats in the CTS 1.10 Releases CSCuh18153 Symptom When a TX or CTS system joins an MCU call as the first participant, the audio prompt that plays is corrupted slightly. Conditions This issue occurs when a CTS or TX system enters an MCU call as the first participant. Workaround There is no workaround.
Caveats in the CTS 1.10 Releases CSCui65472 Symptom During a multipoint call, a multi-screen immersive system can be appear as a single-screen endpoint because of insufficient system resources (insufficient ports). In this case, the screen will not switch to the active speaker. Conditions This condition occurs during a multi-point call using a TelePresence Server, and not enough ports were available for all three segments of an immersive system.
Caveats in the CTS 1.10 Releases CSCul47854 Symptom CTS endpoints dialing into a Cisco TelePresence Server meeting set to max quality (1080P video/1080P content) connect at 720P30. Conditions This symptom occurs under the following conditions: 1. CTS endpoints are running 1.10.1. 2. Call goes to the Cisco TelePresence Conductor. 3. The Conductor sends the call to the TelePresence Server. 4. Max quality is set (1080P video / 1080P content) on the TelePresence Server.
Caveats in the CTS 1.10 Releases CSCug32505 Symptom When the administrator uses the TMS administrative interface to delete an active meeting, the TelePresence system exits the meeting but still shows the scheduled meeting and the Join button on the Touch 12. Conditions Issue occurs when an active meeting is canceled by the administrator using the TMS administrative interface. Workaround Wait for a few seconds until the meeting information and Join button disappear.
Caveats in the CTS 1.10 Releases CSCui65578 Symptom In a low-bandwidth interop call, after CTS shares a BFCP presentation, the remote endpoint loses incoming video. BFCP presentation fails and CTS reverts to switched presentation mode. Conditions Issue occurs during an interop call (not MUX or TIP), where bandwidth is lower than 2 mbps. Workaround Raise the bandwidth to a value greater than 2 mbps. Resolved Caveats in CTS Release 1.10.
Caveats in the CTS 1.10 Releases CSCuh54966 Symptom During a multipoint call using an MCU, the presentation image appears pixelated on the lower part of the image. Conditions This condition occurs when the audio and video are sent securely, but the presentation (media) content is non-secure. The presentation media is sent securely in error, which leads to the pixelation of the image. Workaround There is no workaround. Caveats in Cisco TelePresence System Software Release 1.10.
Caveats in the CTS 1.10 Releases CSCug52629 Symptom Main video appears pixelated intermittently during an interop point-to-point call between CTS and EX90, where EX90 is running software release TC6.1.0. Conditions Interop point-to-point call, where EX90 is running software release TC6.1.0. Workaround Downgrade EX90 to software release TC6.0.0. Resolved Caveats in CTS Release 1.10.
Caveats in the CTS 1.10 Releases CSCug77610 Symptom A CTS controlled by Cisco TelePresence Management Suite (TMS) appears unresponsive and/or drops an active call. Conditions The CTS runs out of memory. Workaround Manually reboot the system. Caveats in Cisco TelePresence System Software Release 1.10.0 The following sections show the resolved and unresolved caveats for CTS software release 1.10.0: • Unresolved Caveats in CTS Release 1.10.0, page 54 • Resolved Caveats in CTS Release 1.10.
Caveats in the CTS 1.10 Releases CSCtz78310 Symptom Cisco Unified Communications Manager (Unified CM) shows the incorrect file name in the Active Load ID field. Conditions This condition is noticed when you log into Unified CM, navigate to Device > Phone, and select your Cisco TelePresence system. The Active Load ID field at the top of the screen shows the image in the factory slot, rather than slot 2.
Caveats in the CTS 1.10 Releases CSCuf08035 Symptom On some CTS-3000 systems, the Reverberation test does not record any data. Conditions Navigate to Troubleshooting > Hardware, then click the CTX Tests tab and the Reverberation radio button. The test does not return any results. Workaround There is no workaround. Resolved Caveats in CTS Release 1.10.0 CSCud10852 Symptom CTS cannot view a presentation when one is shared from an EX90 endpoint.
Related Documents Caveats in Prior CTS Releases See the Cisco TelePresence Administration Software Release Notes home page on Cisco.com for information about prior CTS releases: http://www.cisco.com/en/US/products/ps8332/prod_release_notes_list.html Related Documents Related Topic Document Title Software Documents How to configure, troubleshoot, and maintain the CTS using the administration Web interface. • Cisco TelePresence System Administration Guide home page on Cisco.com.
Obtaining Documentation and Submitting a Service Request Session Initiation Protocol (SIP) page. • Session Initiation Protocol (SIP) Cisco TelePresence System EX Series home page. • Cisco TelePresence System EX Series Cisco TelePresence Video Communication Server (VCS) home page. • Cisco TelePresence Video Communication Server (VCS) Cisco TelePresence System MXP Series home page.
