Cisco TelePresence MCU Series Online Printable Help First Published: July 2015 4.5(1.71) Cisco Systems, Inc. www.cisco.
Table of contents Using the Web Interface Logging into the Web Interface 2 Failing to Log into the Web Interface 2 Logging into the Web Interface The MCU web interface is used for administering the MCU device, managing conferences, users, and pre-defined endpoints. You can also perform many conference-related tasks using the web interface that you cannot otherwise do.
Cisco TelePresence MCU Series Online Printable Help ■ No free sessions: the maximum number of sessions allowed simultaneously on the MCU has been exceeded ■ Your IP address does not match that of the browser cookie you supplied: try deleting your cookies and log in again ■ You do not have access rights to view this page: you do not have the access rights necessary to view the page that you attempted to see ■ Page expired: the Change password page can expire if the MCU is not entirely happy that the
Joining and Viewing Conferences Calling into Conferences 4 Using an Auto Attendant 5 Using the Streaming and ConferenceMe Interface 7 Using Streaming to View Conferences 8 Using ConferenceMe to join Conferences 9 Using In-Conference Features from Video Endpoints 11 Being Invited Into a Conference 15 Understanding How Participants Display In Layout Views 15 Calling into Conferences Depending on how your system administrator has configured the MCU and conferences on it, you might be able to jo
Cisco TelePresence MCU Series Online Printable Help 1. Either register the MCU and the IP VCR with the gatekeeper or add the IP VCR as an H.323 gateway. 2. Go to Endpoints > Add H.323 endpoint and add the recording as an H.323 endpoint: a. Use the recording number as the endpoint address. b. If you are using a gatekeeper, leave the other fields at their default settings; if the IP VCR is set up as an H.323 gateway, select the VCR from the H.323 gateway list and leave all other settings as default. 3.
Cisco TelePresence MCU Series Online Printable Help You can jump to the end of the menu when at the start by using the up control; similarly, you will loop back to the start if you are at the end and use the down control. Note that there is a scroll bar in the bottom right of the video display to indicate where you are in the auto attendant menu. From anywhere in the menu, you can jump to the first entry by entering #2 on the keypad or to the last entry by entering #8.
Cisco TelePresence MCU Series Online Printable Help Leaving a Conference When you want to leave a conference, you can either hang up or, if you want to return to the auto attendant, press *. Pressing * brings up the in call menu where you can press 1 to select My actions then 4 to select Return to auto attendant.
Cisco TelePresence MCU Series Online Printable Help Prefer When enabled, multicast multicast will be used when streaming this conference. This option is not available if the streaming rate specifies that Windows Media Player will be used. Play Select this option audio to stream the and main audio and video. video If you clear this option, then neither the audio nor video will play. Video size Select a size (resolution) for the video. This option affects the size of the media player when it opens.
Cisco TelePresence MCU Series Online Printable Help Field Field Description More Information Streaming rate The configured options for streaming video. The two options available here have been configured on the Settings > Streaming page. Prefer multicast If multicast is enabled for the selected streaming rate on the Settings > Streaming page and you select Prefer multicast, then multicast will be used when streaming this conference.
Cisco TelePresence MCU Series Online Printable Help — If you do not currently have ConferenceMe installed: 1. Select Click here to install. 2. Complete the installation process by following the on-screen instructions. 3. When the installation is complete select Click here to join the conference using ConferenceMe. 2. If you want ConferenceMe to open automatically and connect you to your conference on your next visit, select Automatically join next time. 3.
Cisco TelePresence MCU Series Online Printable Help ■ Displaying conference lists ■ Displaying the conference participant list Using In-Conference Features from Video Endpoints After you join a conference, you can control many conference features directly from your video endpoint. (For information about in-conference features using the web interface, see Controlling in-conference features.
Cisco TelePresence MCU Series Online Printable Help You are scrolling down through the layout views. You have stopped scrolling through the layout views. Selecting Participants When viewing a conference with variable-size panes (see Variable-size panes), you can choose which participant to display in the larger panes on the video screen; when viewing a conference with equal-sized panes, you can choose which participant displays in the top left pane.
Cisco TelePresence MCU Series Online Printable Help The video quality from this participant is poor. The video quality from this participant is good. Using Far-End Camera Controls While in a conference, you might need to change the camera settings for one of the conference participants. For example, if you want to zoom in on a particular speaker in a large group, or if you cannot see the speaker. To do this: 1. Change the camera control to "far". 2. Select the largest displayed participant pane. 3.
Cisco TelePresence MCU Series Online Printable Help Icon Icon Description There are both encrypted and unencrypted participants in this conference or there are streaming viewers of this encrypted conference. This conference is being recorded. There are audio-only participants in this conference. The number of audio-only participants is displayed next to the icon. There are streaming participants in this conference.
Cisco TelePresence MCU Series Online Printable Help Being Invited Into a Conference Depending on how your video endpoint is configured, an incoming video call might come through to your regular phone or to your video endpoint (see Calling into conferences for a brief description of the difference). Note that even if a video call arrives on your regular phone, the video portion of the call will appear on your associated video endpoint (if one is configured).
Cisco TelePresence MCU Series Online Printable Help Big Panes vs. Small Panes This layout can be seen as the most traditional video-conferencing view. Each participant is displayed in the same sized pane as the other participants. If there are more than four participants, the four most significant (the four loudest) are displayed, with one pane each.
Cisco TelePresence MCU Series Online Printable Help "Important" Participants For each conference, one active participant can be set as "important". This means that the MCU considers this participant first when deciding which contributors to show in which layout panes, rather than their position in the list being set by how loudly they are speaking. See the Control setting in the conference participant list.
Cisco TelePresence MCU Series Online Printable Help have in common that all of their panes, whether big or small, have the same aspect ratio as the view itself. That is, the panes' widths and heights are in the same proportion as the width and height of the encompassing view. By comparison, there are some defined conference layouts, for example: in which this aspect ratio preservation does not occur. In these cases, the MCU scales the participant video stream according to the larger dimension of the pane.
Cisco TelePresence MCU Series Online Printable Help ■ a participant can "take the floor" in a conference. On "taking the floor" their video contribution is sent to all conference participants as a "1 x 1 view" (full-screen view).
Managing Conferences Displaying Conference Lists 20 Adding and Updating Conferences 24 Controlling In-Conference Features 57 Managing Participants 64 Creating Auto Attendants 90 Displaying Conference Lists The Conference List displays information about active, scheduled, and completed conferences. To access this list, choose Conferences. By default, the Conference List is accessible by all users (even those who have not logged into the MCU).
Cisco TelePresence MCU Series Online Printable Help ConferenceMe Displays the ConferenceMe page. The ConferenceMe page allows users to join the conference using the ConferenceMe client. If they do not already have ConferenceMe installed on their computer, they can access the installer from the ConferenceMe page. Description This option is only available if you have ConferenceMe enabled on your MCU. To enable ConferenceMe, go to Settings > Streaming.
Cisco TelePresence MCU Series Online Printable Help Registration The status of a conference with respect to its H.323 gatekeeper and/or SIP registration. Depending on the conference settings, there is a maximum of four registrations for each conference: H.323 numeric ID, H.323 guest numeric ID, SIP numeric ID, and SIP guest numeric ID. The Registration field will show failed if any of the registrations has not completed successfully.
Cisco TelePresence MCU Series Online Printable Help Participants The number of active participants in this conference. The number may be followed by further numbers, in parentheses, which highlight when participants are pending reconnection, dormant because they haven't yet been tried, or failed because the MCU has been unable to connect them. This value does not include streaming viewers or any other endpoints that are viewing only and not contributing any media to the conference.
Cisco TelePresence MCU Series Online Printable Help Status Whether a conference is: There is no explicit status for "finished" when a conference is not in progress and is not scheduled to become active again then it is moved to the Completed conferences list. ■ Yet to start The conference's configured start time has not yet arrived. ■ In progress The conference is running and is available for video conferencing endpoints to join.
Cisco TelePresence MCU Series Online Printable Help ■ Adding a conference ■ Updating a conference ■ Adding configured endpoints ■ Using IDs and PINs Adding a Conference To add a conference: 1. Go to Conferences > Conference list. 2. In the Add new conference section, select the required conference template from the Template for new conference drop down list and click Add conference to display the Add conference page. (See Using conference templates for more information on conference templates. 3.
Cisco TelePresence MCU Series Online Printable Help ■ Streaming ■ ConferenceMe ■ Maximum video participants ■ Maximum audio-only participants ■ Outgoing transcoded codec ■ Minimum outgoing bit rate ■ Content contribution from endpoints ■ Outgoing transcoded resolutions See the table below for more information: Field Field Description Usage Tips The name that users will see on auto attendant screens and on the MCU's web interface.
Cisco TelePresence MCU Series Online Printable Help Numeric ID The unique identifier used for dialing in to the conference (as a chairperson participant) using an auto attendant or through an H.323 gatekeeper or SIP registrar. This number can also be used to stream the conference from the Streaming-only interface. For more information about chairpersons and guests, refer to Using IDs and PINs. When connected to an auto attendant, participants can join a conference by typing its numeric identifier.
Cisco TelePresence MCU Series Online Printable Help PIN Provides a level of security to conference access. If a conference has a PIN set, users cannot join the conference or change its configuration without entering the correct PIN. Depending on the conference settings, it may be possible for participants to join a conference as a chairperson (using the Numeric ID and PIN), or as a guest (using the Guest numeric ID and Guest PIN).
Cisco TelePresence MCU Series Online Printable Help Guest PIN Provides secure access to conferences for guest participants. If a conference has a PIN set, users cannot join the conference or change its configuration without entering the correct PIN. Participants joining as guests have restricted privileges. For more information, refer to Using IDs and PINs. Ad hoc conferences cannot be configured with Guest numeric IDs or Guest PINs.
Cisco TelePresence MCU Series Online Printable Help Automatic lecture mode Automatic lecture mode is most useful when the conference is a lecture. The setting allows the lecturer (chair) to be shown in full-screen view to the students. In this mode, the lecturer will continue to see their normal (continuous presence) view. That is, the lecturer will see the students (guests) and not himself.
Cisco TelePresence MCU Series Online Printable Help Timeout for Type 1 automatic lecture mode one This option is enabled if Type 1 automatic lecture mode is selected. The option determines how quickly the loudest speaker will appear in full-screen view to the other participants. Choose from: ■ Immediately: As soon as the MCU identifies a participant as the loudest speaker, the MCU will show that participant in full screen to the other participants in the conference.
Cisco TelePresence MCU Series Online Printable Help Visibility Indicates the visibility of the conference on the auto attendant and the web interface. The options are: ■ ■ Public: the conference will be listed in the auto attendant and be visible to all users of the web interface Private: the conference will not be listed in any auto attendant except for auto attendants specifically set to show it.
Cisco TelePresence MCU Series Online Printable Help Mute on join ■ Audio: Check the box to mute the audio coming from endpoints that call in to this conference. ■ Video: Check the box to stop the video coming from endpoints that call in to this conference. Participants who call in will have the selected channels muted as they join the conference. This setting does not apply when the MCU calls out to preconfigured endpoints or ad hoc participants.
Cisco TelePresence MCU Series Online Printable Help Streaming Allow unicast and multicast streaming access to individual conferences. For an ad hoc conference, you can configure Streaming through the ad hoc conferences template. You can also configure Streaming for active conferences. To use streaming, it must be enabled unitwide/blade-wide on the Settings > Streaming page. See Configuring streaming settings for additional information.
Cisco TelePresence MCU Series Online Printable Help Participant controls Floor and chair Controls "Floor and chair control" settings for this control conference. The options are: ■ Do not allow floor or chair control: the use of floor and chair controls is not allowed in this conference ■ Allow floor control only: only floor control is allowed in this conference; chair control is not allowed.
Cisco TelePresence MCU Series Online Printable Help Layout control via FECC / DTMF Prevents or permits conference participants changing their view layout or focused participant using far-end camera control (FECC) or DTMF tones or both. Choose from: ■ ■ Disabled: in this conference, participants will not be allowed to change their view layout using either FECC or DTMF, unless you have overridden this setting in an endpoint's individual configuration.
Cisco TelePresence MCU Series Online Printable Help Send camera control to participants Specifies whether FECC or DTMF or both may control a far end camera. This setting combines with layout control via FECC/DTMF to control the camera of the far end and the layouts of the conference. ■ Disabled: in this conference, participants will not be allowed to control a far end camera using either FECC or DTMF, unless you override this setting in an endpoint's individual configuration.
Cisco TelePresence MCU Series Online Printable Help Mute in-band DTMF Set the option for the muting of in-band DTMF sent from endpoints in this conference. Note that this sets the conference configuration for this option, but you can also override it for individual endpoints in the conference (through the configuration of the individual endpoints).
Cisco TelePresence MCU Series Online Printable Help In call menu for chair In call menus allow conference participants to control many aspects of a conference while on a call without needing to access the web interface. These are controlled using menus accessed via the control keypad. Pressing * on the keypad activates the in call menus. Read more about these menus in the conference features topic.
Cisco TelePresence MCU Series Online Printable Help Content Content mode The MCU can decode and then re-encode incoming content to ensure that the majority of participants can receive the content. This is the Transcoded content mode. Sending of passthrough content to or from endpoints over encrypted connections is not supported, with the exception of encrypted H.323 to encrypted H.323. The MCU can also retransmit the content without having to decode it, which is known as Passthrough mode.
Cisco TelePresence MCU Series Online Printable Help Content contribution from endpoints Whether, by default, endpoints are permitted to contribute the content channel for a conference through the mechanism of opening a content video channel. There can only be one endpoint contributing content video at any one time, and the MCU arbitrates between them. Therefore, even with this parameter set to Enabled, the ability of the endpoint to contribute content video will be affected by other endpoints' behavior.
Cisco TelePresence MCU Series Online Printable Help Minimum outgoing bit rate This field sets a lower limit on the bandwidth of the shared content video encoding sent to content receivers in a conference. Changing this setting when there are connected participants causes the MCU to re-assess whether there should be content video channels to those endpoints; the MCU will close existing channels and open new ones as appropriate.
Cisco TelePresence MCU Series Online Printable Help Start date The date on which the conference will begin. Set to current time Sets the conference start time to the current time on the MCU. Permanent Allows you to retain a conference and its settings for an infinite period of time. Maximum duration Limits the duration of the conference for one instance of the conference. These fields are not available or necessary for conferences set to permanent.
Cisco TelePresence MCU Series Online Printable Help ■ All IDs and PINs are blank ■ Different chairperson ID and guest ID (this includes the cases where one is blank and the other is not) ■ The same ID for chairperson and guest with different PINs (one of which may be blank) Note that participants dragged and dropped into a conference on the web interface will be chairperson participants.
Cisco TelePresence MCU Series Online Printable Help Related Topics ■ Adding and updating conferences ■ Configuring global conference settings Conference Ownership Each scheduled conference (i.e. conferences that are configured via the web interface with a start time and, optionally, a duration and repetition) has an associated owner. This owner is the ID of a configured user, and normally corresponds to the user who scheduled the conference.
Cisco TelePresence MCU Series Online Printable Help ■ This level of control permits the following operations: full control Participant control With full conference control, a user is able to disconnect participants, connect new participants to the conference, and end the conference whenever they want to. Configuration access A user with full conference control can view and modify any aspect of the conference's configuration.
Cisco TelePresence MCU Series Online Printable Help Changing the Owner of a Conference A user whose privilege level is either conference creation and full control or administrator is also able to change the owner of a conference. A conference owner can be changed to either a user with conference creation rights or to "none", signifying that no user should be considered the owner of that conference.
Cisco TelePresence MCU Series Online Printable Help If a streaming and content channel port or a video port is unavailable (or not allocated in advance when the MCU is in Reserved mode), it will not be possible to stream that conference. If a video port has been allocated for streaming a conference, any number of streaming viewers will be able to view that conference via streaming, at any combination of available bit rates.
Cisco TelePresence MCU Series Online Printable Help guaranteed to be available. If, for instance, the MCU has 20 video ports available in total, it will not be possible to set up two conferences which require 15 video ports each if they are scheduled such that they ever overlap. In the simple case of conferences which start at specific times and end at specific times (or, indeed, are permanent), it is easy to see whether they clash.
Cisco TelePresence MCU Series Online Printable Help Related Topics ■ Adding and updating conferences ■ Configuring global conference settings Content Channel Video Support The MCU supports an additional video channel known as the content channel for each conference. This feature encompasses: ■ H.239 video streams sent from the MCU to viewing H.323 endpoints ■ Sourcing the content channel from an H.323 endpoint's H.
Cisco TelePresence MCU Series Online Printable Help ■ Differing characteristics The range of bit rates, resolutions and frame rates available to the MCU for sending the content channel via H.239 to H.323 video conferencing endpoints is potentially as wide as that for the main video channel. However, in general, the main video channel is used for motion video (i.e.
Cisco TelePresence MCU Series Online Printable Help channel to the MCU and contributes a video stream, such as that supplied by a second camera or an attached PC. Because there can be at most one content channel source, the H.323 endpoint needs to make a request to the MCU, and have that request accepted, before actual content channel contribution can start. If the conference already has an active content channel (for example, another endpoint is contributing H.
Cisco TelePresence MCU Series Online Printable Help MCU Content Channel Configuration Unit-wide or Blade-wide Configuration At the MCU-wide level, the MCU can be configured to disallow the use of conference content channels completely. If the content channel facility is enabled, the MCU can be separately configured not to allow textual or graphical markup of the content, and whether to make text chat visible to connected endpoints. You can choose to enable encryption on the MCU.
Cisco TelePresence MCU Series Online Printable Help By default, participants' ability to contribute content video (technically, as above, to start contributing H.239 or BFCP video) is determined by the per-conference Content contribution from endpoints setting (Conferences > Add new conference). The per-conference default Content contribution from endpoints setting can be overridden by individual endpoints' configuration.
Cisco TelePresence MCU Series Online Printable Help conference's content channel source: on all but the source you want to use. Streaming As well as the content stream (used for sending to H.323 endpoints), the MCU also generates a proprietary format version of the content channel video which can be viewed in conjunction with PC-based video streaming. This ensures that, if desired, all participants and viewers for a conference are able to access all of its associated media.
Cisco TelePresence MCU Series Online Printable Help In this situation, the text typed by content channel streaming viewers is overlaid on the normal, multi-pane, conference layout, though restricted to approximately the lowest 1/3 of the screen. For streaming viewers to have the option of contributing and/or reading text messages, the View content channel option must be selected. This option is one of the advanced streaming options available to users when they select to stream a conference.
Cisco TelePresence MCU Series Online Printable Help Streaming The streaming of the content channel is performed using the port allocated for content rather than the port allocated for streaming. This means that it is possible to stream the content channel (for example, to use the video markup feature) for conferences which do not have streaming enabled.
Cisco TelePresence MCU Series Online Printable Help ■ Inviting ConferenceMe participants ■ Adding preconfigured participants Note that participants called by the MCU will have chairperson privileges by default. For more information about chairperson and guest privileges, refer to Using IDs and PINs in the Adding a conference topic. Note if you have the Web conferencing feature key on your MCU, you can also add ConferenceMe participants to a conference through the Participants list page.
Cisco TelePresence MCU Series Online Printable Help Adding a VNC Participant To call a VNC endpoint in to an active conference: 1. Go to Conferences to display the Conference List. 2. Click a Conference name and then click Add VNC. — To invite a new VNC endpoint: i. Enter the host name or IP address of the VNC host and the VNC server password for the computer you are adding. ii.
Cisco TelePresence MCU Series Online Printable Help Related Topics ■ Displaying conference lists ■ Configuring VNC endpoints ■ Configuring H.323 endpoints ■ Configuring SIP endpoints Customizing Layout Views You can select custom layouts to use for all conference participants. To use this option: 1. Go to Conferences. 2. Click a Conference name and then click the Custom layout tab. 3. Click on the layout you want to use from those shown in the Available layouts.
Cisco TelePresence MCU Series Online Printable Help are twenty drop down lists, one per pane. If the number of panes in the chosen layout is less than this, a gray line separates the panes that are used from those that do not apply to this layout. The first time you open the pane placement page for a conference all the panes are set to . The MCU decides which participant will appear in panes with this setting. See Understanding how participants display in layout views for more information.
Cisco TelePresence MCU Series Online Printable Help ■ After you set up pane placement, you can still change the layout for individual participants - and they can change their layout using the far-end camera controls unless you disable this for each participant individually. See Customizing a participant's layout display.
Cisco TelePresence MCU Series Online Printable Help (Chairperson) The status of a conference with respect to its H.323 gatekeeper and/or SIP registrations. The gatekeeper possible states are: ID ■ n/a Guest This conference is not configured to be registered with a gatekeeper or SIP registrar; gatekeeper because of this, there is no applicable registration status to show.
Cisco TelePresence MCU Series Online Printable Help Related Topics ■ Adding participants ■ Viewing the conference participant list Sending Messages to all Participants You can send messages to all participants in a conference simultaneously. To access this option: 1. Go to Conferences. 2. Click a Conference name and then click the Send message tab. This message appears overlaid on each participant's view , including participants viewing the conference via streaming.
Cisco TelePresence MCU Series Online Printable Help ■ Displaying diagnostics for a participant ■ Moving a participant Viewing the Conference Participant List The Participant list displays information about active and previous participants in the conference. To access this list, go to Conferences and click a Conference name. This page explains the information available in the participant list.
Cisco TelePresence MCU Series Online Printable Help 1. Go to Conferences and click on the name of the conference you want to lock. The Conference's Participant List displays. 2. Click Lock conference in the top right-hand corner of the page. ConferenceMe link If you have the Web Conferencing feature key, participants will be able to join the conference using ConferenceMe (a software endpoint). To join the conference using ConferenceMe, click Join.
Cisco TelePresence MCU Series Online Printable Help Importance control Applies important status to this participant. Removes important status from this participant. When you make a participant "important", it sets this participant as the focused participant. For example, this participant is considered the loudest participant even if they are not speaking. Only one participant can be identified as "important", and no participant is set to "important" by default.
Cisco TelePresence MCU Series Online Printable Help Mute controls Some of these controls are not present on the participant list by default: Prevent other participants from hearing this participant (like mic. mute). Allow other participants to hear this participant's audio (like mic. unmute) Prevent others from seeing this participant's video contribution (like camera mute).
Cisco TelePresence MCU Series Online Printable Help Status Displays the time at which a participant connected to the conference. If a participant is not yet fully connected (for example, if the MCU has called a participant but it has not yet answered), then that is indicated here. The resolution of the participant's video stream is also displayed. If this column is selected as the sorting field, the listing is ordered according to when the participants connected to the conference.
Cisco TelePresence MCU Series Online Printable Help No common audio formats, No common video formats These messages indicate that the remote endpoint had declared media capabilities including codecs that the MCU was permitted to send, but that the MCU was unable to transmit the specific formats declared. This could occur if, for instance, the far end's advertised receive video sizes were all 4CIF (704 x 576 pixels) or above, and the MCU was set to not transmit above CIF (352 x 288 pixels).
Cisco TelePresence MCU Series Online Printable Help Content tx: This row (if present) shows one of two things: the characteristics of the content video channel being sent by the MCU to a participant, or the reason why no such stream is currently being transmitted. The status values that can be shown here are: Content tx: pending: The MCU is able to send content video to the participant but is not currently doing so.
Cisco TelePresence MCU Series Online Printable Help Content tx: (continued): Content tx: mode mismatch: The MCU supports only presentation mode for its content channels; specifically, H.239 live mode is not supported. This status message indicates that the endpoint is content-capable but does not support presentation mode. Content tx: encryption not possible: The MCU is unable to send encrypted content video to this participant.
Cisco TelePresence MCU Series Online Printable Help Assigned floor: This endpoint's media is being broadcast to all endpoints in the conference, although it did not request the floor itself. This situation can occur if another endpoint, while chair, has issued H.243 commands to make that endpoint the floor. For more information, refer to H.243 floor and chair control. Some media channels encrypted : Displayed if some media channels are not encrypted.
Cisco TelePresence MCU Series Online Printable Help Mute Mute audio from all participants (like mic. mute). Allow audio from all participants (like mic. unmute) Not all of the controls described here may be present in your participant list. You can configure which controls are shown by changing the Participant list controls on the Settings > User interface page (refer to Customizing the user interface). Stop video from all participants (like camera mute).
Cisco TelePresence MCU Series Online Printable Help Previous participants Refer to the table below to get details about the previous participant list. To delete this list, click Clear previous participants record. Field Field description Type Indicates whether the participant is an H.323 , SIP, or VNC endpoint. Usage tips Participant Displays the name of the participant (endpoint). Controls Re-connects a participant to the conference.
Cisco TelePresence MCU Series Online Printable Help Streaming the Conference Click this icon to stream the conference. This is exactly the same as clicking the Streaming link in the Conference list. Both take you to the conference streaming page. This option is only available if you have streaming enabled on your MCU. To enable streaming, go to Settings > Streaming. See Using streaming to view conferences for more information.
Cisco TelePresence MCU Series Online Printable Help Family 2 Displays a single participant. Family 3 Displays the four most active participants without seeing them scaled down to a small size if there are lots of other participants. Used when there are five or more video participants. Family 4 Gives equal prominence to up to 20 conference contributors, and is useful for a "roll call" of active participants.
Cisco TelePresence MCU Series Online Printable Help These buttons control whether the MCU alters the aspect ratio of the layout sent to the active participant. If the controls are available, you can force the MCU to compose the layout in a 4:3 aspect ratio (Send "normal" format video) or in a 16:9 aspect ratio (Send "widescreen" format video).
Cisco TelePresence MCU Series Online Printable Help Controlling an Active Participant's Camera On the active participant's camera tab, you can preview the video from the camera, adjust its angle, zoom, and focus (if it has these features), and apply some other modifications to the incoming video stream. 1. Go to Conferences. 2. Click a Conference name and then click on a participant's name. 3. Click the Camera tab.
Cisco TelePresence MCU Series Online Printable Help Video to use by default Allows you to replace a participant's video with that of another participant. tells the MCU to display the participant's own video during conferences. This feature can be useful in scenarios like translation, where you want to see the original speaker while you hear the translator.
Cisco TelePresence MCU Series Online Printable Help Applying Gain and Muting Audio Use the controls described in the following table to adjust the active participant's audio levels, then click Update to apply your changes. Field Field Description Usage Tips Gain You can apply one of the following four gain control options by control selecting the associated radio button: Mute inband DTMF ■ Use conference configuration: the participant inherits the conference's AGC setting.
Cisco TelePresence MCU Series Online Printable Help 1. Go to Conferences. 2. Click a Conference name and then click on a participant's name. 3. Click the Custom layout tab. Field Field Description Usage Tips Current status Indicates whether a custom layout can be used for this participant. When you click a new layout from the Available layouts, Enabled is automatically chosen with the most recent layout selected.
Cisco TelePresence MCU Series Online Printable Help Displaying Statistics for a Participant You can view statistics about the video and audio streams between individual participants (endpoints) and the MCU by choosing this option: 1. Go to Conferences. 2. Click a Conference name and then click on a participant's name. 3. Click the Statistics tab. If the participant is participating in the conference using audio only, the values for the video settings are not populated.
Cisco TelePresence MCU Series Online Printable Help Frame errors Frame errors, as A/B where A is the A frame is a unit of audio, the size of which is number of frame errors, and B is the total dependent on codec. number of frames received. You should expect to see small values for this setting. Consistently large numbers typically imply potential network problems.
Cisco TelePresence MCU Series Online Printable Help Encryption Whether or not encryption is being used on the video receive stream from this endpoint. This field will only appear if the encryption key is present on the MCU. Channel bit rate The negotiated bit rate available for the endpoint to send video in. This value represents the maximum amount of video traffic that the remote endpoint will send to the MCU.
Cisco TelePresence MCU Series Online Printable Help Frame rate The frame rate of the video stream currently being received from the endpoint. Frame errors The number of frames with errors versus the total number of video frames received. ClearPath FEC overhead The number of packets recovered by the MCU through the use of FEC (forward error correction). ClearPath FEC recovered The number of packets recovered through the use of FEC (forward error correction).
Cisco TelePresence MCU Series Online Printable Help ClearPath FEC overhead The overhead caused by sending FEC (forward error correction) packets. ClearPath repair frames The number of repair frames sent/received. Control Statistics Control statistics provide information about the control channels that are established in order that the endpoints can exchange information about the voice and video streams (Real Time Control Protocol (RTCP) packets). Refer to the table below for additional information.
Cisco TelePresence MCU Series Online Printable Help Receiver reports A count of the number of "receiver report" type RTCP packets seen by the MCU. Packet loss reported Media packet loss reported by receiver reports sent to the MCU by the far end. ClearPath FEC recovered The number of packets recovered through the use of FEC (forward error correction). Sender reports A count of the number of "sender report" type RTCP packets received by the MCU.
Cisco TelePresence MCU Series Online Printable Help Message Enter the message text to send to this participant. Messages must be fewer than 256 characters, but depending on the viewing screen, messages at the higher-end of this limit might not display properly. So, consider limiting messages to about 180 characters. Messages longer than 256 characters will not be truncated; they will not display at all. You can disable this setting from Settings > Conferences (see Conference settings).
Cisco TelePresence MCU Series Online Printable Help Participant Diagnostics This page shows various low-level details pertaining to the endpoint's communication with the MCU. You are not likely to need to use any of the information on this page except when troubleshooting specific issues under the guidance of Customer support. Related Topics ■ Viewing the conference participant list Moving a Participant You can move participants between conferences.
Cisco TelePresence MCU Series Online Printable Help Displaying the Auto Attendant List You can display an overview of the configured auto attendants on the MCU: 1. Go to Conferences. 2. Click the Auto attendants tab. Field Field Description Usage Tips Name The name of the auto attendant Numeric ID The number that you can dial to connect to the auto attendant H.323 The status of an auto attendant with respect to its gatekeeper gatekeeper registration.
Cisco TelePresence MCU Series Online Printable Help SIP registrar The status of an auto attendant with respect to its SIP registration. The possible states are: ■ n/a This auto attendant is not configured to be registered with the SIP registrar; because of this, there is no applicable registration status to show. ■ Registering This auto attendant is in the process of registering with the SIP registrar. ■ Deregistering The auto attendant is in the process of unregistering with the SIP registrar.
Cisco TelePresence MCU Series Online Printable Help 4. Refer to the table below for the most appropriate settings for the auto attendant. 5. After entering the settings, click Add auto attendant. Updating an Auto Attendant To update an existing auto attendant: 1. Go to Conferences. 2. Click the Auto attendants tab. 3. Click the name of an auto attendant. 4. Refer to the table below for the settings to change for this auto attendant. 5. After updating the settings, click Update auto attendant.
Cisco TelePresence MCU Series Online Printable Help Access to If Enabled, displays ad hoc ad hoc conferences as well as scheduled conferences conferences as options on the auto attendant. If disabled, participants can only view scheduled conferences; ad hoc conferences will not be shown. Note that this option will not be available if you have enabled Media port reservation on the Settings > Conferences page. When using port reservation mode, there can be no ad hoc conferences.
Cisco TelePresence MCU Series Online Printable Help Specific to this auto attendant The custom banner identified for this auto attendant. Click Remove banner to remove this graphic as the banner. Click Update after uploading a new graphic. Nothing displays here until you upload the custom graphic as described below. Banner upload Banner for this auto attendant The custom graphic to be used for a banner. Click Browse to locate the file on your hard drive.
Managing Endpoints Displaying the Endpoint List 96 Configuring H.323 Endpoints 96 Configuring SIP Endpoints 107 Configuring VNC Endpoints 118 Displaying the Endpoint List To display the Endpoint List, go to Endpoints. The Endpoint List displays all endpoints that have been configured within the MCU. To add a new H.323 endpoint, select Add H.323. To add a new SIP endpoint, select Add SIP. To add a new VNC endpoint, select Add VNC.
Cisco TelePresence MCU Series Online Printable Help Recordings on an IP VCR can be configured as H.323 endpoints. In this way, an audio-only participant can contribute an IP VCR recording as his video stream (using the associated endpoint function, see Adding and updating users). This function is also useful where you have a recording that you might like to view within a conference. Refer to the table below for tips on adding an H.323 endpoint to the MCU. After entering the settings, click Add endpoint.
Cisco TelePresence MCU Series Online Printable Help Redial behavior Defines whether and how the MCU will redial this endpoint if the connection fails: ■
Cisco TelePresence MCU Series Online Printable Help Redial limit Enables or disables the redial limit for this endpoint, and overrides the corresponding box-wide setting. The redial limit allows the MCU to stop trying to reconnect a failed call. When the limit is enabled, the MCU will attempt to reconnect up to ten times: once immediately after the connection failure; four times at one minute intervals thereafter, and once every five minutes for a further five attempts.
Cisco TelePresence MCU Series Online Printable Help Name This must be the name that the endpoint sends to the MCU The endpoint is recognized if all filled-in fields in this section are matched. Fields left blank are not considered in the match. IP address The IP address of the endpoint When you configure Call-in match parameters, an endpoint will be recognized as this pre-configured endpoint and the Conferencing parameters will be applied to a call from this endpoint. E.
Cisco TelePresence MCU Series Online Printable Help Motion / sharpness trade off Transmitted video resolutions Choose whether to use the MCU-wide setting for motion/sharpness trade off, or configure an individual setting for this endpoint. Select from: ■ Use box-wide setting: this is the default value.
Cisco TelePresence MCU Series Online Printable Help Content contribution Whether this endpoint is permitted to contribute the conference content channel. Select from: This setting is provided to allow you to individually configure whether or not an endpoint is allowed to contribute content to a conference.
Cisco TelePresence MCU Series Online Printable Help Layout control via FECC / DTMF Whether this endpoint is able to change their view layout via far-end camera control (FECC) or DTMF tones. Choose from: ■ use conference configuration: the setting for Layout control via FECC / DTMF will be determined by the configuration of the conference ■ Disabled: the participant using this endpoint will not be allowed to change their view layout using either FECC or DTMF.
Cisco TelePresence MCU Series Online Printable Help Send camera control to other participants Specifies whether FECC or DTMF from this participant may control a far end camera. This setting combines with layout control via FECC/DTMF to control the camera of the far end and the layouts of the conference. This setting overrides the global conference setting for this endpoint. ■ Disabled: This participant will not be allowed to control a far end camera using either FECC or DTMF.
Cisco TelePresence MCU Series Online Printable Help Mute in-band DTMF Use this option to mute in-band DTMF from this endpoint. Choose from: ■ use conference configuration: the setting for Mute in-band DTMF will be determined by the configuration of the conference ■ Never: the in-band DTMF from this endpoint will never be muted. Any DTMF tones sent from this endpoint will be audible to conference participants ■ Always: the in-band DTMF from this endpoint will always be muted.
Cisco TelePresence MCU Series Online Printable Help Initial audio to MCU Select Active or Muted to define whether audio from this endpoint should be muted whenever it first joins a conference. If this is Muted, then the MCU will mute the stream whenever it successfully invites the endpoint or recognizes the endpoint when it calls in. Audio from preconfigured endpoints can also be muted by the conference's Mute on join configuration, but only when they call in.
Cisco TelePresence MCU Series Online Printable Help Advanced interoperability parameters Field Field Description Content This field allows the MCU negotiation to be configured so that content can be exchanged with third party MCUs in multi-level cascaded conferences over H.323. Choose from: ■ Custom codec selection As master: The MCU only acts as master in H.239 token negotiation. ■ As slave: The MCU acts as the slave in H.
Cisco TelePresence MCU Series Online Printable Help Field Field Description Usage Tips Name The name of the endpoint. Address The IP address, host name, directory number, or SIP URI (in the format 1234@cisco.com). Use SIP registrar Allows calls to this endpoint to use a directory This setting is dependent on the MCU-wide SIP number (in the Address field) and the SIP registrar usage setting. If the MCU-wide setting registrar.
Cisco TelePresence MCU Series Online Printable Help Redial behavior Defines whether and how the MCU will redial this endpoint if the connection fails: ■
Cisco TelePresence MCU Series Online Printable Help Redial limit Enables or disables the redial limit for this endpoint, and overrides the corresponding box-wide setting. The redial limit allows the MCU to stop trying to reconnect a failed call. When the limit is enabled, the MCU will attempt to reconnect up to ten times: once immediately after the connection failure; four times at one minute intervals thereafter, and once every five minutes for a further five attempts.
Cisco TelePresence MCU Series Online Printable Help Call-in match parameters These fields are used to identify incoming calls as being from the endpoint: ■ Username: This must be the username that the endpoint sends to the MCU ■ IP address: The IP address of the endpoint The endpoint is recognized if all filled-in fields in this section are matched. Fields left blank are not considered in the match.
Cisco TelePresence MCU Series Online Printable Help Motion / sharpness trade off Transmitted video resolutions Choose whether to use the MCU-wide setting for motion/sharpness trade off, or configure an individual setting for this endpoint. Select from: ■ Use box-wide setting: this is the default value.
Cisco TelePresence MCU Series Online Printable Help Content contribution Whether this endpoint is permitted to contribute the conference content channel. Select from: This setting is provided to allow you to individually configure whether or not an endpoint is allowed to contribute content to a conference.
Cisco TelePresence MCU Series Online Printable Help Preferred bandwidth to MCU The maximum combined media bandwidth advertised by the MCU to endpoints. These settings take priority over the Default bandwidth to MCU setting configured in the global Conference settings (see Conference settings). Layout control via FECC / DTMF Whether this endpoint is able to change their view layout via far-end camera control (FECC) or DTMF tones.
Cisco TelePresence MCU Series Online Printable Help Send camera control to other participants Specifies whether FECC or DTMF from this participant may control a far end camera. This setting combines with layout control via FECC/DTMF to control the camera of the far end and the layouts of the conference. This setting overrides the global conference setting for this endpoint. ■ Disabled: This participant will not be allowed to control a far end camera using either FECC or DTMF.
Cisco TelePresence MCU Series Online Printable Help Mute in-band DTMF Use this option to mute in-band DTMF from this endpoint. Choose from: ■ use conference configuration: the setting for Mute in-band DTMF will be determined by the configuration of the conference ■ Never: the in-band DTMF from this endpoint will never be muted. Any DTMF tones sent from this endpoint will be audible to conference participants ■ Always: the in-band DTMF from this endpoint will always be muted.
Cisco TelePresence MCU Series Online Printable Help Initial audio to MCU Select Active or Muted to define whether audio from this endpoint should be muted whenever it first joins a conference. If this is Muted, then the MCU will mute the stream whenever it successfully invites the endpoint or recognizes the endpoint when it calls in. Audio from preconfigured endpoints can also be muted by the conference's Mute on join configuration, but only when they call in.
Cisco TelePresence MCU Series Online Printable Help Related Topics ■ Configuring SIP settings ■ Configuring H.323 endpoints ■ Displaying the endpoint list ■ Configuring VNC endpoints Configuring VNC Endpoints You can configure a VNC (Virtual Network Computing) endpoint on the MCU by choosing Endpoints > Add VNC. This makes it easier to add a VNC session to conferences because you can choose its name from a list rather than type its network address. You can add VNC endpoints to the MCU.
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Managing Gateways Displaying the Gateway List 120 Adding and Updating Gateways 120 Displaying the Gateway List You can configure the MCU to work with one or more H.323 gateways. The MCU can then effectively call through these configured gateways to one or more endpoints which are registered with the gateway but would not be reachable directly from the MCU. For example, an IP PBX could be configured as a gateway, and the MCU could then call its registered E.164 numbers.
Cisco TelePresence MCU Series Online Printable Help Field Field Description More Information Name The descriptive name of the gateway. All gateways must have a unique name. Address The IP address or host name of the gateway. Note that square brackets are mandatory for IPv6 addresses. Motion / Choose whether to use the unitsharpness wide/blade-wide setting for trade off motion/sharpness trade off, or configure an individual setting for this gateway.
Managing the built-in Gatekeeper Displaying the built-in Gatekeeper Registration List 122 Displaying the built-in Gatekeeper Registration List The MCU contains a built-in gatekeeper with which devices can register multiple IDs. IDs can be numbers, H.323 IDs (e.g. Fredsendpoint) or prefixes. Up to 25 devices can be registered without a feature key. Note: The MCU can register with its own built-in gatekeeper. The MCU then counts as one registered device. See Configuring H.323 gatekeeper settings.
Cisco TelePresence MCU Series Online Printable Help Neighbor gatekeeper 1 and 2 Enter the IP address(es), or hostname(s) (or : to specify a port other than the default of 1719 on the neighboring gatekeeper), of the neighboring gatekeeper(s). These are the gatekeepers to which the built-in gatekeeper will send an LRQ if it has received an ARQ to resolve an ID which it does not currently have registered.
Cisco TelePresence MCU Series Online Printable Help The Registration view shows the summary per device (also known as the registrant), while the ID view shows individual registrations. This means that registrations from the same device are not necessarily listed together in the ID view but the view can be sorted by Registrant or Index to help you identify IDs belonging to the same registrant. ID View Field Field Description Usage Tips ID The ID which the registrant has registered with the gatekeeper.
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Managing Users System Defined Users 126 User Privilege Levels 127 Displaying the User List 129 Adding and Updating Users 129 Updating your User Profile 132 Changing your Password 133 System Defined Users The MCU is pre-configured with two user accounts ("admin" and "guest"), but you can also add other users (see Adding and updating users). Refer to the table below for descriptions of the pre-configured users.
Cisco TelePresence MCU Series Online Printable Help Related Topics ■ Displaying the user list ■ Adding and updating users ■ Configuring security settings ■ User privileges ■ Updating your user profile User Privilege Levels Every configured user in the MCU has an associated privilege level. There are six defined privilege levels which determine the amount of control the user has over the MCU and its settings. Refer to the table below for details.
Cisco TelePresence MCU Series Online Printable Help conference creation and limited control Users with this privilege level can: ■ Change their own profile (Profile) ■ View the list of active conferences (Conferences) ■ View conferences via streaming (Conferences) ■ View participant lists for active conferences (Conferences) ■ Schedule new conferences (Conferences) ■ Fully control and modify conferences they own (Conferences) ■ Exercise limited control of conferences owned by other users (Con
Cisco TelePresence MCU Series Online Printable Help Displaying the User List The User list page gives you a quick overview of all configured users on the MCU and provides a summary of some of their settings. To view the User list page, go to Users. Refer to the table below for assistance. Field Field Description User ID The user name that the user needs to access the web interface of the MCU.
Cisco TelePresence MCU Series Online Printable Help 1. Go to the Users page. 2. Click the username of the account you want to update. 3. Edit the user settings, referring to the following table as necessary. 4. After changing the settings, click the update button. Field Field Description More Information User ID Identifies the log-in name that the user will use to access the MCU web interface.
Cisco TelePresence MCU Series Online Printable Help Disable user account Select to disable this account. This can be useful if you want to keep an account's details, but do not want anyone to be able to use it at the moment. You cannot disable the system-created admin account. The system-created 'guest' account is disabled by default. If you enable it, the MCU will create a security warning.
Cisco TelePresence MCU Series Online Printable Help Picture upload Upload image file The image to be used if a user joins a conference as an audio-only participant calling from the E.164 phone number specified above and there is no associated video endpoint. This option is only available after you add the user. Because there is no video stream for the user, you can display a still image in the pane where the participant would normally appear.
Cisco TelePresence MCU Series Online Printable Help Change password Current password Type your current password. Password Type your new password. In advanced account security mode, a new password must be different to the previous 10 passwords that have been used with an account. Although you can enter text in whichever character set you require, note that some browsers and FTP clients do not support Unicode characters.
Cisco TelePresence MCU Series Online Printable Help ■ not more than two consecutive repeating characters. That is, two repeating characters are allowed, three are not In advanced account security mode, a new password must be different to the previous 10 passwords that have been used with an account. In advanced account security mode, if a user logs in with a correct but expired password the MCU asks that user to change the password.
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Configuring Network and System Settings Configuring Network Settings 136 Automatic IPv6 Address Preferences 139 Configuring DNS Settings 140 Configuring IP Routes Settings 141 Configuring IP Services 143 Configuring SNMP Settings 146 Configuring QoS Settings 148 Configuring Network Settings To configure the network settings on the MCU and check the network status, go to Network > Port A or Network > Port B. The MCU has two Ethernet interfaces, Port A and Port B.
Cisco TelePresence MCU Series Online Printable Help IPv4 configuration IP Specifies whether the port should be configured manually configuration or automatically. If set to Automatic via DHCP the MCU obtains its own IP address for this port automatically via DHCP (Dynamic Host Configuration Protocol). If set to Manual the MCU will use the values that you specify in the Manual configuration fields below.
Cisco TelePresence MCU Series Online Printable Help IP Status Use the IP status fields to verify the current IP settings for the appropriate Ethernet port of the MCU, which were obtained using DHCP/SLAAC or configured manually (see IP configuration settings) including: ■ DHCP ■ IP address ■ Subnet mask ■ Default gateway ■ DHCPv6 ■ IPv6 address ■ IPv6 default gateway ■ IPv6 link-local address Ethernet Configuration These settings determine the Ethernet settings for the appropriate port of th
Cisco TelePresence MCU Series Online Printable Help Speed The speed (10/100/1000 Mbit/s) of the network connection to the MCU on this port. This value is negotiated with the device to which this port is connected or based on your Manual configuration selected above. Duplex The duplex mode (Full duplex or Half duplex) of the network connection to this port. This value is negotiated with the device to which this port is connected or based on your Manual configuration selected above.
Cisco TelePresence MCU Series Online Printable Help 0 1 0 Stateful DHCPv6 1 1 0 Stateless DHCPv6 0 0 1 Stateful DHCPv6 1 0 1 Stateful DHCPv6 0 1 1 Stateful DHCPv6 1 1 1 Stateful DHCPv6 a: ICMPv6 prefix information, auto flag o: ICMPv6, other flag m: ICMPv6, managed flag Related Topics ■ Configuring network settings Configuring DNS Settings To configure DNS settings on the MCU, go to Network > DNS. These settings determine the DNS configuration for the MCU.
Cisco TelePresence MCU Series Online Printable Help Secondary name server Identifies an optional second name server. The secondary DNS server is only used if the first is unavailable. If the first server returns that it does not know an address, the secondary DNS server will not be queried. Domain name (DNS suffix) Specifies an optional This option can allow you to use non-fully qualified host names when suffix to add when referring to a device by host name instead of IP address.
Cisco TelePresence MCU Series Online Printable Help IPv4 In the absence of more specific routing (see IP routes gateway configuration) the MCU sends packets to the default gateway. preference Each port can have a different default gateway but the MCU only permits one to be in use at a time, so this option selects which default gateway will be used for IPv4 packets. If an Ethernet port is disabled, you cannot specify that the default gateway for that port is the one to use.
Cisco TelePresence MCU Series Online Printable Help Viewing and deleting existing IP routes Configured routes are listed below the Add IP route section in a separate section each for IPv4 and IPv6. For each route, the following details are shown: ■ Destination: The IP address or address block that the route applies to. ■ Gateway: The IP address of the gateway where matching packets will be routed through.
Cisco TelePresence MCU Series Online Printable Help Refer to the table below for more details. In addition to controlling the Ethernet interfaces over which a service operates, this page also allows an administrator to specify the port number on which that service is provided. If the port number for a service is changed, it is necessary to ensure that the new value chosen does not clash with the port number used by any of the other services.
Cisco TelePresence MCU Series Online Printable Help SIP (TCP) Allow/reject incoming calls to the MCU using SIP over TCP or change the port that is used for this service. Disabling this option will not prevent outgoing calls to SIP devices being made by the MCU. That is, the MCU will need to dial out to conference participants who are using SIP over TCP. Note that if a SIP Outbound connection is negotiated with the registrar, SIP calls incoming via the registrar will still be accepted by the MCU.
Cisco TelePresence MCU Series Online Printable Help UDP service SNMP Enable/disable the receiving of the SNMP protocol on this port or change the port that is used for this service. If a port is disabled, this option will be unavailable. If you want to enable the receiving of the SNMP protocol on Port B, ensure that you have the video firewall as an activated feature (refer to Upgrading and backing up the MCU) and you have selected the check box for SNMP on Port B.
Cisco TelePresence MCU Series Online Printable Help ■ The 'system uptime' that appears in the trap is the time since SNMP was initialized on the MCU (and therefore will differ from the Uptime reported by the MCU on the Status > General page). ■ The SNMP MIBs are read-only. System Information Field Field Description Name Identifies the MCU Usually you would give every device a unique name. The default setting is: in the SNMP Cisco TelePresence MCU system MIB.
Cisco TelePresence MCU Series Online Printable Help RW community Community string/password that gives read/write access to all trap information. We recommend that you change the community strings before enabling SNMP as the defaults are well known. Trap community Community string/password that is sent with all traps. Some trap receivers can filter on trap community.
Cisco TelePresence MCU Series Online Printable Help ToS configuration represents a tradeoff between precedence, delay, throughput, and reliability. Ensure that you maintain a balance when prioritizing packets, so that other packets on the network are not subject to undue delay (so for example, do not set every value to 1). DiffServ Configuration DiffServ uses six out of a possible eight bits to set a codepoint. There are 64 possible codepoints.
Configuring the MCU Displaying and Resetting System Time 150 Configuring Global Conference Settings 151 Configuring Encryption Settings 165 Configuring H.
Cisco TelePresence MCU Series Online Printable Help Enable If selected, use of the NTP protocol is Enabled NTP on the MCU. UTC offset NTP host The offset from the time zone that you are in from Co-ordinated Universal Time (UTC). UTC is in broad terms equivalent to Greenwich Mean Time. The offset allows you to set a local time appropriate to the geographic location of the MCU and/or adjust for daylight saving.
Cisco TelePresence MCU Series Online Printable Help Motion / sharpness trade off Choose the MCU-wide setting for motion/sharpness trade off. The options are: ■ Transmitted video resolutions Favor motion: the MCU will try and use a high frame rate.
Cisco TelePresence MCU Series Online Printable Help Use full When there are only two participants, screen view each participant will see the other in for two full-screen view. participants If selected, when there are only two participants in a conference, this will apply regardless of which layout was originally chosen for the conference. If you do not select this setting, then the default family view is used with unused panes blank.
Cisco TelePresence MCU Series Online Printable Help Overlaid icons Allows various in-conference icons to be displayed on participants' endpoints. Depending on the check boxes that are selected, inconference icons appear: ■ Important participant: a crown icon appears on all participants' endpoints in the pane of the participant that has become important.
Cisco TelePresence MCU Series Online Printable Help Overlaid text Overlaid logo duration Allow various in-conference features to be enabled or disabled. This setting controls for how long (if at all) the Cisco logo is displayed to participants joining a conference. When displayed, the logo appears in the bottom right of a participant's conference display.
Cisco TelePresence MCU Series Online Printable Help Time to show participant names This setting controls whether (and for how long) participants shown in view panes are accompanied by their supplied name.
Cisco TelePresence MCU Series Online Printable Help ClearVision When enabled, the MCU will upscale video streams from participants who are sending low resolution video with the purpose of making best use of the MCU's HD video capabilities. Video transmit Allows the MCU to vary the resolution size and codec of the video being sent to a optimization remote endpoint within the video channel established to that endpoint.
Cisco TelePresence MCU Series Online Printable Help Video format Sets the format for video transmitted by the MCU. ■ ■ Maximum transmitted video packet size NTSC The MCU will transmit video at 30 frames per second (or a fraction or multiple of 30, for example: 15fps or 60fps) This option should be set to match your endpoints' video configuration. If you set this incorrectly, the smoothness of the video both to and from the endpoints might suffer.
Cisco TelePresence MCU Series Online Printable Help Flow control on video errors Enables the MCU to request that the endpoint send lower speed video if it fails to receive all the packets which comprise the far end's video stream. The MCU can send these messages to endpoints requesting that the bandwidth of the video that they are sending be decreased based on the quality of video received by the MCU.
Cisco TelePresence MCU Series Online Printable Help Loudest speaker pane placement behavior Pane rolling interval When pane placement is in use, this option affects the potential duplication of participants that are specifically placed in view panes with view panes configured to show the conference's current active speaker. ■ Never duplicate placed participants A pane set to show the loudest speaker will never show a participant that is specifically configured to be displayed in another layout pane.
Cisco TelePresence MCU Series Online Printable Help Maximum height of participant name within pane Defines the maximum height of the participant's name as a percentage of the pane height. Enter a percentage value. e.g. 20 will prevent the text from taking more than 20% of the pane height. The setting is particular to small panes; it does not scale the text beyond the text's own maximum size.
Cisco TelePresence MCU Series Online Printable Help Failed Defines whether and how the MCU will preconfigured redial preconfigured endpoints if the participants connection fails: redial behavior ■ Never redial The MCU never attempts to redial a failed connection to a preconfigured participant. ■ Redial until connected The MCU redials the preconfigured participant if it fails unexpectedly when first establishing a connection; the MCU never retries the connection if it fails after being established.
Cisco TelePresence MCU Series Online Printable Help Redial limit Enables or disables the redial limit. The redial limit allows the MCU to stop trying to reconnect a failed call. When the limit is enabled, the MCU will attempt to reconnect up to ten times: once immediately after the connection failure; four times at one minute intervals thereafter, and once every five minutes for a further five attempts.
Cisco TelePresence MCU Series Online Printable Help Time to wait when setting up ad hoc conference PIN Advertise RFC2833 DTMF The timeout setting for a participant entering a PIN for an ad hoc conference that they are currently creating: ■ Participants will never be prompted to enter a PIN when creating an ad hoc conference. ■ 10 seconds, 30 seconds, 1 minute Participants will be prompted for a PIN when creating an ad hoc conference.
Cisco TelePresence MCU Series Online Printable Help Related Topics ■ Customizing conference layout views ■ Displaying conference lists ■ Using in-conference features with video endpoints Configuring Encryption Settings You can configure the MCU to encrypt connections to and from H.323 and SIP endpoints. The encryption technology that the MCU uses for encryption to and from H.323 endpoints is Advanced Encryption Standard (AES).
Cisco TelePresence MCU Series Online Printable Help Encryption Whether the MCU is able to use status encryption or not. When encryption status is Enabled, the MCU advertises itself as being able to use encryption and will use encryption if required to do so by an endpoint. If this setting is Enabled, you can enable or disable the use of encryption on a perconference basis. If this setting is Disabled, no conference will be able to use encryption.
Cisco TelePresence MCU Series Online Printable Help Related Topics ■ Adding and updating conferences ■ Upgrading the firmware Configuring H.323 Gatekeeper Settings To configure gatekeeper settings, go to Settings > H.323. You can configure the MCU to use a gatekeeper, which can make it easier for end-users to join conferences using directory numbers rather than requiring them to know the IP address or host name of the MCU.
Cisco TelePresence MCU Series Online Printable Help Gatekeeper registration type Controls how the MCU identifies itself when registering with its configured gatekeeper. Cisco recommends that you use the Terminal / gateway option unless you are using a service prefix (in this case, use Gateway).
Cisco TelePresence MCU Series Online Printable Help Prefix for Specifies an optional group MCU of digits that are added to the registrations beginning of each conference or auto attendant's numeric identifier before registering it with the H.323 gatekeeper. Conferences and auto attendants registered with a gatekeeper have a numeric identifier. The numeric identifier is a unique sequence of digits entered from a video-conferencing endpoint to connect directly to the conference or auto attendant.
Cisco TelePresence MCU Series Online Printable Help Allow numeric ID registration for conferences This setting controls whether conferences' configured numeric IDs are allowed to be registered with the gatekeeper. This setting is the global control that allows or disallows conferences to be registered with the gatekeeper.
Cisco TelePresence MCU Series Online Printable Help Send resource availability indications Select this option if you want the MCU to inform the gatekeeper about its availability or nonavailability. This information will be used by the gatekeeper when it is selecting where to place ad hoc conferences. Only use this option where multiple MCUs are registered with the same MCU service prefix on the same gatekeeper.
Cisco TelePresence MCU Series Online Printable Help H.323 gatekeeper status Displays the IP address of the gatekeeper currently being used by the MCU. This information might be useful if the gatekeeper has been specified with a host name rather than with an IP address. If the MCU has been unable to reach the configured gatekeeper and has instead registered with an alternate gatekeeper, the status displayed here will be "registered with alternate gatekeeper ".
Cisco TelePresence MCU Series Online Printable Help Related Topics ■ Displaying the built-in gatekeeper registration list ■ Displaying active gatekeeper registrations Displaying Active Gatekeeper Registrations To display a complete list of all IDs that the MCU is attempting to register with the configured H.323 gatekeeper, go to Settings > H.323 and click details, shown next to the Number of active registrations status entry. You are taken to the Active registrations page.
Cisco TelePresence MCU Series Online Printable Help Field Field Description Outbound This setting affects outgoing call SIP calls and registration. The configuration options are: Usage Tips Use registrar: Use registrar enables SIP registration and routes outbound SIP calls via the registrar. Use trunk disables SIP registration and tears down existing registrations. Routes outbound calls to the trunk destination, e.g. VCS or CUCM.
Cisco TelePresence MCU Series Online Printable Help Username The MCU uses this name if it registers with a SIP registrar. The MCU uses this name to authenticate with the SIP device (registrar, trunk destination, or endpoint) if that device requires authentication. The MCU will use this name to register itself with the SIP registrar if you have enabled SIP registration.
Cisco TelePresence MCU Series Online Printable Help Advanced Settings Field Field Description Usage Tips SIP registrar type Choose between: Note: The Microsoft OCS/LCS option does not support any versions of Microsoft Office Communications Server or Microsoft Lync Server that are more recent than Microsoft Office Communications Server 2007 R1.
Cisco TelePresence MCU Series Online Printable Help You can configure the MCU to support either (or both of) unicast or multicast streaming. Unicast streaming involves a direct connection between the MCU and the individual user. Multicast streaming involves transmitting a single copy of the video or audio stream to multiple recipients. When choosing to support multicast streaming, ensure that your network has been properly configured to avoid network flooding.
Cisco TelePresence MCU Series Online Printable Help Multicast IP address range Identifies the range of IPv4 or IPv6 addresses to which multicast streaming media should be sent. If this address range is not configured, the MCU cannot transmit multicast conference media. IP port number range Sets the range of port numbers to which the media will be sent to this range of IPv4 or IPv6 addresses. This UDP port number range is used in conjunction with the IP address range.
Cisco TelePresence MCU Series Online Printable Help Related Topics ■ Configuring network settings ■ Configuring global conference settings ■ Configuring H.323 gatekeeper settings ■ Upgrading the firmware ■ Using ConferenceMe to join conferences Configuring Content Settings The content settings affect the behavior of the MCU with regard to H.239 and BFCP (Binary Floor Control Protocol). H.
Cisco TelePresence MCU Series Online Printable Help Display content in normal video channel Sets whether the MCU will render content channel data in endpoints' main video channels. If there is an active content channel for a conference, it may be that the MCU is unable to open a content channel to a particular endpoint. For instance, that endpoint may have no content capability. Passthrough content cannot be sent in the main video channel.
Cisco TelePresence MCU Series Online Printable Help Automatic content handover Allows for rapid swapping between content from different participants in a video conference. In a conference where a participant is sending content, this feature allows another endpoint to start sending content without having to wait for the current content provider to stop sending content from his computer. The MCU applies this feature unit-wide/blade-wide.
Cisco TelePresence MCU Series Online Printable Help Full high definition video ports The number of 1080p30 (symmetric) video ports available. Note: This is to transmit and receive at this resolution. High The number of 1080p30 (asymmetric) video ports available. Note: This is to transmit at this resolution definition only. plus video ports High definition video ports The number of 720p30 video ports available. Standard definition video ports Up to w448p at 30fps.
Cisco TelePresence MCU Series Online Printable Help 1. Go to Settings > Upgrade. 2. Check the Current version of the main software image to verify the currently installed version. 3. Go to the support pages of the Cisco to identify whether a more recent image is available for downloading. 4. Download the latest available image and save it to a local hard drive. 5. Unzip the image file. 6. Log on to the MCU web browser interface. 7. Go to Settings > Upgrade. 8.
Cisco TelePresence MCU Series Online Printable Help ■ If you select the User settings check box, the current user accounts and passwords will be overwritten with those in the supplied file. If you overwrite the user settings and there is no user account in the restored file corresponding to your current login, you will need to log in again after the file has been uploaded. By default, the overwrite controls are not selected, and therefore the existing network settings and user accounts will be preserved.
Cisco TelePresence MCU Series Online Printable Help 3. Confirmation of shutdown is required; the button changes to Confirm MCU shutdown. 4. Click again to confirm. 5. The MCU will begin to shut down. The banner at the top of the page will change to indicate this. When the shutdown is complete, the button changes to Restart MCU. 6. Click this button a final time to restart the MCU.
Cisco TelePresence MCU Series Online Printable Help Redirect HTTP requests to HTTPS Enable this option to have HTTP requests to the MCU automatically redirected to HTTPS. The option is unavailable if either HTTP or HTTPS access is disabled on the Network > Services page. Idle web session timeout The timeout setting for idle web sessions, which can be set to a value between 1 minute and 60 minutes. If a web session expires, the user must log in again.
Cisco TelePresence MCU Series Online Printable Help ■ At least fifteen characters. ■ At least two uppercase alphabetic characters. ■ At least two lowercase alphabetic characters. ■ At least two numeric characters. ■ At least two non-alphanumeric (special) characters. ■ Not more than two consecutive repeating characters (two repeating characters are allowed but three are not). ■ The password must be different from the previous 10 passwords used with the associated user account.
Displaying System Status Displaying General Status 188 Displaying Conference Status 189 Conference Content Channel 193 Displaying Hardware Health Status 194 Displaying Security Status 194 Displaying cluster status 195 MCU Port Matrix 198 Displaying General Status The General status page displays an overview of the MCU status. To access this information, go to Status > General.
Cisco TelePresence MCU Series Online Printable Help Media processing load An overview of the current media loading of the MCU. If this unit is the master in a cluster, the media loading displayed here is the average load across the units in the cluster. If the total load is consistently high, you might need to add an additional MCU to better handle your video conferencing needs. Also, the total load may increase during periods of peak conference use.
Cisco TelePresence MCU Series Online Printable Help ■ Conference status ■ Video status ■ Audio status For information about the number and type of ports provided by each MCU model, refer to MCU port matrix.
Cisco TelePresence MCU Series Online Printable Help TCP streaming The number of streaming sessions out of the Active streaming viewers value shown above viewers which are using TCP media transport rather than UDP. ConferenceMe The number of users currently connected to a conference using the ConferenceMe software users endpoint. To change the number of allowed ConferenceMe participants, go to Settings > connected Streaming. See Configuring ConferenceMe settings.
Cisco TelePresence MCU Series Online Printable Help Reserved video ports in use This value is shown if the MCU is operating in Port reservation mode, and shows, of the number of video ports reserved, how many are actually being used by active conference participants or streaming allocations .
Cisco TelePresence MCU Series Online Printable Help Complex (not G.711 or G.722) audio participants Displays active audio participants using neither G.711 nor G.722. On the MCU 4200 Series, the MCU MSE 8420, and the MCU 4501 in SD mode, half of the MCU's allowable participants are permitted to use complex audio channels. On the MCU 4501 in HD or HD+ mode, all conference participants can use complex audio.
Cisco TelePresence MCU Series Online Printable Help Displaying Hardware Health Status The Health status page (Status > Health) displays information about the hardware components of the MCU. Note: The Worst status seen conditions are those since the last time the MCU was restarted. To reset these values, click Clear. Refer to the table below for assistance in interpreting the information displayed.
Cisco TelePresence MCU Series Online Printable Help Refer to the table below for details of the information displayed. Field Field Description Warning The text of the security warning. State For every security warning, the state will one of: ■ New: A new security warning is one that has been raised by the MCU, but you have not acknowledged it. New warnings also appear on the MCU Home page. ■ Acknowledged: An acknowledged security warning is one that you have acknowledged, but have not fixed.
Cisco TelePresence MCU Series Online Printable Help Status The status of the master can only be OK which means that this MCU is operating correctly in the cluster. Possible statuses for the slave MCU are: ■ OK: The master and slave are communicating correctly. ■ OK (last seen seconds ago): The master has lost contact with the slave. The slave will restart itself and in this way it will rejoin the cluster. Wait a few minutes and then refresh the Status > Cluster page.
Cisco TelePresence MCU Series Online Printable Help ■ Media processing load Port licenses Failed, version mismatch: All MCUs in the cluster must be running the same version of software. This status message indicates that this MCU is running different software to the master. This MCU is not part of the cluster. Update all MCUs in the cluster to the same version of software. An overview of the current media loading of each MCU in the cluster. The load may increase during periods of peak conference use.
Cisco TelePresence MCU Series Online Printable Help Status Possible statuses for the master MCU are: ■ Still starting up: the master MCU is in the process of starting up. Wait a few minutes and then refresh the Status > Cluster page. ■ OK: The master and slave are communicating correctly. ■ Lost contact: The slave MCU has lost contact with the master MCU. This status will only be momentarily visible because the slave MCU will quickly restart itself in this case.
Cisco TelePresence MCU Series Online Printable Help nHD Up to w360p at 30fps. SD Up to w448p at 30fps. HD Up to 720p at 30fps or w448p at 60fps. HD+ Up to 1080p at 30fps (asymmetric), or 720p at 60fps, however, endpoints will only be allowed to send 720p at 30fps or w448p at 60fps. The MCU will send higher resolutions by using multi-pane layouts. Full HD Up to 1080p at 30fps (symmetric), or 720p at 60fps.
Cisco TelePresence MCU Series Online Printable Help MCU 4520 HD 40 40 40 HD+ 20† 40 0 Full HD 20 40 0 1 40 40 0 nHD 0.5 80 0 0 SD 1 80 0 0 HD 2 20 20 20 20 20 0 15 15 0 MCU MSE 8420 MCU MSE 8510 HD+ Full HD 4 4 * Can be doubled using the MCU 6 to 12 HD port upgrade feature key † Can be doubled using the 1080p capacity upgrade feature key ‡ Can be doubled using the MCU 6 to 12 HD port upgrade feature key.
Cisco TelePresence MCU Series Online Printable Help 201
Advanced Topics Working with the Event Logs 202 Working with the Audit Logs 203 Using Call Home 204 Understanding Security Warnings 206 Logging Using Syslog 210 SIP: Advanced 212 Working with Call Detail Records 212 Feedback receivers 215 Customizing the User Interface 215 Customization: More Information 222 Backing Up and Restoring the Configuration using FTP 223 Network Connectivity Testing 223 Configuring SSL Certificates 224 Transitioning to Certificate-Based Security 230 Und
Cisco TelePresence MCU Series Online Printable Help Event capture filter The Event capture filter allows you to change the level of detail to collect in the Event log traces. Note: You should not modify these settings unless instructed to do so by Customer support. Modifying these settings can impair the performance of your MCU. Normally, the capture filter should be set to the default of Errors, warnings and information for all logging sources.
Cisco TelePresence MCU Series Online Printable Help All relevant actions on the MCU are logged, including those made through the serial console, a Supervisor blade (for MSE blades), the API, FTP, and the web interface. The module that has caused a log is listed within the details of that log and will be one of: ■ Web: For configuration changes made through the web interface. ■ Serial: For configuration changes made through the serial interface. ■ API: For configuration changes made through the API.
Cisco TelePresence MCU Series Online Printable Help The Device inventory report is always available; its presence does not indicate any special condition or fault. If automatic Call Home is enabled, the MCU always sends these reports on startup. To configure Call Home: 1. Go to Logs > Call Home. The Status section shows whether this feature is enabled and what reports are currently available. 2. Select the Call Home mode, Anonymous Call Home. 3.
Cisco TelePresence MCU Series Online Printable Help Table 2 Configuration fields Field Description Call Home mode Enables Anonymous Call Home. (Disabled by default, no reports can be submitted.) Automatic Call Home enabled Allows the MCU to send diagnostic reports when necessary; also allows the MCU to send inventory reports when it starts up. Understanding Security Warnings The Security status page displays a list of active security warnings for the MCU.
Cisco TelePresence MCU Series Online Printable Help Unsecured FTP service is enabled Disable FTP in network TCP services Information sent using FTP is unencrypted and sent in plain text; therefore, it is possible for people to discover usernames and passwords easily. To disable FTP, go to Network > Services and deselect the FTP check box.
Cisco TelePresence MCU Series Online Printable Help Call encryption is disabled Enable call encryption When encryption status is Disabled, no calls on the MCU will be able to use encryption. To enable encryption, go to Settings > Encryption. For Encryption status, select Enabled. Audit log above 75% capacity Download and delete audit logs The audit log has a maximum capacity of 100,000 audit events, or the size limit of the compact flash card.
Cisco TelePresence MCU Series Online Printable Help Encryption not available on this device Add feature key for encryption. To use encryption on your MCU you must have the Encryption feature key installed. To purchase this feature key, contact your reseller. Default encryption setting for new ad hoc conferences set to optional Set encryption to required in the template for new ad hoc conferences.
Cisco TelePresence MCU Series Online Printable Help Shell not secured for startup Disable the serial input during startup. If Disable serial input during startup isn't selected, the serial console is not protected during application startup. This means users will have access to debug services in the operating system. To disable this, go to Settings > Security, and select Disable serial input during startup.
Cisco TelePresence MCU Series Online Printable Help Facility value A configurable value for the purposes of identifying events from the MCU on the Syslog host.
Cisco TelePresence MCU Series Online Printable Help Note: Each event will have a severity indicator as follows: ■ 0 - Emergency: system is unusable (unused by the MCU) ■ 1 - Alert: action must be taken immediately (unused by the MCU) ■ 2 - Critical: critical conditions (unused by the MCU) ■ 3 - Error: error conditions (used by MCU error events) ■ 4 - Warning: warning conditions (used by MCU warning events) ■ 5 - Notice: normal but significant condition (used by MCU info events) ■ 6 - Informati
Cisco TelePresence MCU Series Online Printable Help To view and control the CDR log, go to Logs > CDR log. Refer to the tables below for details of the options available and a description of the information displayed. ■ Call Detail Record log controls ■ Call Detail Record log Call Detail Record Log Controls The CDR log can contain a lot of information. The controls in this section help you to filter the display to show the information you find most useful.
Cisco TelePresence MCU Series Online Printable Help Note: Only download CDRs when the unit is not under heavy load, otherwise performance of the unit may be impaired. The range of logs that you can download to the web interface works in groups. Therefore you may see Download X to Y as XML and Y will not increase even though the log is filling up. When a threshold is reached, then Y increases. However, you always have the option to download the full log with Download as XML.
Cisco TelePresence MCU Series Online Printable Help Feedback receivers The MCU publishes feedback events so that any receivers listening to the MCU can take action when something changes. To see the list of feedback receivers, click Logs > Feedback receivers. Each receiver in the list has the following details: Field Field description Usage tips Index The position of the receiver in the list of receivers. Receiver URI The fully qualified URI of the receiver.
Cisco TelePresence MCU Series Online Printable Help Caution: Auto-refreshing pages keep web sessions alive indefinitely meaning that an administrator login will never timeout. This may be considered to be a security weakness. Also, auto-refresh can impact performance on an MCU that is otherwise heavily loaded, particularly if multiple users are auto-refreshing the web interface. To control the auto-refreshing of status pages on the MCU: 1. Go to Settings > User interface. 2.
Cisco TelePresence MCU Series Online Printable Help Controlling the Availability of Public Pages You can allow users access to the streaming and conference list pages without having to authenticate with the MCU. By default, these pages are accessible to users who have not logged in. However, you can disable access as follows: 1. Go to Settings > User interface. 2. In the Public pages section, enable Streaming and/or Conference list as you require. 3. Click Apply changes.
Cisco TelePresence MCU Series Online Printable Help Using Default US English Voice Prompts The default set of voice prompts is provided in US English and is the standard set of voice prompts supplied with the MCU. These are spoken by a female voice in Americanized English. If your MCU is using customized voice prompts and you want to return to using the default set of voice prompts: 1. Go to Settings > User interface. 2. In the Select customization section, clear Use customized voice prompts. 3.
Cisco TelePresence MCU Series Online Printable Help ■ Customizations where an alternative is available that can be individually uploaded or downloaded are indicated by two asterisks (**) after their name ■ Customizations where an alternative is available that cannot be uploaded or downloaded individually are indicated by one asterisk (*) (these are files that have been provided by Customer support) ■ Customizations that are part of a localization package from Cisco are indicated by a plus sign (+) Up
Cisco TelePresence MCU Series Online Printable Help Downloading a Customization Package Once you are satisfied with your customizations, you may want to apply the entire set to another MCU. Rather than individually uploading the alternative voice prompts to each one, you may create a customization package. To create a customization package containing all of the alternative voice prompts previously uploaded: 1. Go to Settings > User interface. 2.
Cisco TelePresence MCU Series Online Printable Help voice_prompt_enter_new_ conference_pin Please enter the PIN for the conference you are creating, followed by the pound key; if you don't want a PIN, just press the pound key voice_prompt_enter_new_ conference_pin_short Please enter the PIN for the conference you are creating, followed by the pound key voice_prompt_enter_pin Please enter the security PIN followed by the pound key voice_prompt_fecc_usage To join a conference you may use the far-end c
Cisco TelePresence MCU Series Online Printable Help To upload a font file: 1. Go to Settings > User interface. 2. In the Overlay text section, click the Browse button next to the New font file field. 3. Locate the required font file and click Upload font. The Font file status changes to Present.
Cisco TelePresence MCU Series Online Printable Help customization package does not have to include a complete set of files. Where a file name duplicates an existing uploaded voice prompt file, that file will be overwritten. Backing Up and Restoring the Configuration using FTP You can back up and restore the configuration of the MCU through its web interface. To do so, go to Settings > Upgrade. For more information, refer to Upgrading and backing up the MCU.
Cisco TelePresence MCU Series Online Printable Help For each successful 'ping', the time taken for the ICMP echo packet to reach the host and for the reply packet to return to the MCU is displayed in milliseconds (the round trip time). The TTL (Time To Live) value on the echo reply is also displayed. For each intermediate host (typically routers) on the route between the MCU and the remote device, the host's IP address and the time taken to receive a response from that host is shown.
Cisco TelePresence MCU Series Online Printable Help ■ The Encrypted SIP (TLS) checkbox on the Network > Services page should be checked, for either IPv4 or IPv6, or both (depending on your requirements). ■ The Use local certificate for outgoing connections and registrations checkbox should be checked if your environment dictates that the SIP registrar must receive the MCU's certificate. Caution: A local certificate and private key are pre-installed on the MCU and are used by default for HTTPS access.
Cisco TelePresence MCU Series Online Printable Help Uploading a Trust Store 1. Go to Network > SSL certificates. 2. Go to the appropriate trust store configuration section (either the SIP trust store, HTTPS trust store or Call Home trust store). 3. Click Browse to navigate to your trust store .pem file (eg. yourfilename.pem). 4. Click Upload trust store. 5. Confirm that you wish to proceed. The trust store is uploaded, replacing the previous one (if it existed).
Cisco TelePresence MCU Series Online Printable Help Certificate Identity Requirements for SIP TLS For an outgoing SIP TLS call, when inspecting the received certificate as part of the SIP TLS handshake, the MCU looks for either an IP address or a domain identifier for the remote party in the URI and DNS fields of the certificate's subject alternative name (subjectAltName) extension.
Cisco TelePresence MCU Series Online Printable Help CertificateIncoming HTTPS connections are only permitted if the client certificate is signed by an authority based that the MCU trusts. The common name of the certificate must also match a stored username and authentication password-based client authentication is not allowed. required HTTP and FTP logins are blocked.
Cisco TelePresence MCU Series Online Printable Help Configuring the OCSP Connection 1. Go to Network > SSL certificates. 2. Go to the Online certificate status protocol (OCSP) section. 3. Select HTTPS certificates in the Certificates to check field. When you click Apply changes, the OCSP check for HTTPS certificates will be enabled; if you select None you will disable the check. 4. Enter the server address in the OCSP server field. 5.
Cisco TelePresence MCU Series Online Printable Help Subject The business to which the certificate has been issued: ■ C Country where the business is registered ■ ST State or province where the business is located ■ L Locality or city where the business is located ■ O Legal name of the business ■ OU Organizational unit or department ■ CN Certificate common name, or the domain name Issuer The issuer of the certificate.
Cisco TelePresence MCU Series Online Printable Help 4. Go to Network > SSL certificates. a. Scroll to the HTTPS trust store section. b. Set Client certificate security to Verify certificate (to have client certificate validation but no certificate login) or Certificate-based authentication allowed (to have client certificate validation and to allow certificate-based login). c. Click Apply changes. 5. Now test that you are able to log in to the MCU over an HTTPS connection. a.
Cisco TelePresence MCU Series Online Printable Help 4. Go to Network > SSL certificates: a. Scroll to the HTTPS trust store section. b. Set Client certificate security to Certificate-based authentication allowed. Do NOT set Client certificate security to Certificate-based authentication required yet. c. Click Apply changes. 5. Now test that you are able to log in to the MCU over an HTTPS connection using a certificate. Only proceed to the next step if you can successfully log in with a certificate. 6.
Cisco TelePresence MCU Series Online Printable Help Slaves MCUs Slave MCUs do not display the full MCU web interface. Only certain settings are available, such as network configuration, logging and upgrading. Similarly, a slave blade will only respond to a subset of API calls. For more information, refer to the relevant API documentation (available on the Support pages of www.cisco.com). General Points Some points to note about clustering: ■ Clustering requires the Cluster support feature key.
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Cisco TelePresence MCU Series Online Printable Help Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
