Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings Scheduled meetings User guide Managing Contacts The Settings Cisco TelePresence System • • • • • • Profile Series Codec C Series Quick Set C20 SX20 Quick Set MX200 MX300 USER GUIDE VERSION TC6.0 D14582.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started What do you want to do? The top menu bar and the entries in the table of contents are all hyperlinks. Just click on them to go to the topic. We recommend that you visit the Cisco web site regularly for updated versions of this guide. Go to: http://www.cisco.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings Scheduled meetings User guide Managing Contacts The Settings Getting started D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2013 Cisco Systems, Inc. All rights reserved. Version TC6.0, 01.2013 3 www.cisco.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Video meetings Getting started User guide Scheduled meetings Managing Contacts The Settings Best practices A successful video conference provides a face-to-face meeting, even if the participants are miles or continents apart. Keep in mind that it still is a meeting—normal etiquette and dress code apply even here.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Video meetings Getting started Scheduled meetings A tour of the Touch pad Tap here to activate / deactivate the Do not disturb feature—see also the bottom of this page. Tap here to return to Home menu. User guide Managing Contacts The Settings Basic operating principles Tap here to activate self-view. Tap here to access the Camera Control. Tap here to access the Settings.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings User guide Scheduled meetings About self-view Managing Contacts The Settings Tap Self-view, as outlined. Before the meeting starts we recommend that you check the self-view of your video system. The self-view is what the other (remote) participants see from your system, which means the outgoing video from your system.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings Scheduled meetings User guide Managing Contacts The Settings Camera adjustments You may want to adjust the zoom and pan (which direction it points) of the camera. Once you activate the camera control menu, the self-view (see also the previous page) is switched on automatically. Tap Camera to invoke the Camera menu.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings Scheduled meetings User guide Managing Contacts The Settings Adding a camera preset Most Cisco TelePresence systems let you create predefined zoom and camera pointing directions (also known as pan). Use these to zoom into the person speaking, if appropriate. Do not forget to zoom out again afterwards.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings Scheduled meetings User guide Managing Contacts The Settings Editing a camera preset Most Cisco TelePresence systems let you create predefined zoom and camera pointing directions—see the previous page for details on how to define new camera presets. An existing preset may have its pan and zoom altered or the entire preset may be removed.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings User guide Scheduled meetings Managing Contacts The Settings Sound volume & ring tones You may personalize the ring tone and its volume, if you wish. You may also set keytones to On (a sound will appear when tapping a “button”) or to off. Tap Settings to invoke the Settings menu. Then tap Ringtone and Sound Settings, as outlined.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Scheduled meetings Video meetings User guide Managing Contacts The Settings Video meetings D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2013 Cisco Systems, Inc. All rights reserved. Version TC6.0, 01.2013 11 www.cisco.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Calling someone by keying in their name or number Scheduled meetings Video meetings Initially the dialpad will look like this: User guide Managing Contacts The Settings Switching between 123 and ABC modes: Tap ABC, as outlined.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Calling contacts • • Favorites. These contacts have put there by you. These entries will typically be someone you call frequently or otherwise need to access in a swift and convenient manner from time to time. Directory will typically be a corporate directory installed on your system by your System Administrator.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Scheduled meetings Video meetings User guide Managing Contacts The Settings Someone calling you If you set up the system to respond to incoming calls automatically (Auto Answer) you may want to mute the system microphone(s) to preserve privacy. The following applies: • • • • • • • If someone calls you, may accept, decline or ignore the call.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video conferencing—calling more than one (optional) Video calls can consist of either just two participants (point-to-point calls) or several participants (video conferences). The ability to handle calls with several participants is an optional feature that may, or may not, be present in your video system or your video infrastructure.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Scheduled meetings Video meetings User guide Managing Contacts The Settings Creating a video conference (MultiSite) If your video system is equipped with the optional MultiSite feature you may call more than one to initiate a video conference.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Scheduled meetings Video meetings User guide Managing Contacts The Settings Creating a video conference (Multiway™) If your video system is equipped with the optional Multiway feature you may call more than one to initiate a video conference.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Receiving another incoming call, while already in a call (I) Assume that you are already in a call. If you then receive another incoming call, you will have several options. Video meetings User guide Scheduled meetings Managing Contacts The Settings ? ? Then another calls in. You put your current call on hold... ...
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started User guide Scheduled meetings Video meetings Managing Contacts The Settings Receiving another incoming call, while already in a call (II) Assume that you are already in a call. If you then receive another incoming call, you will have the following options: • • • • • The one(s) you already are in a call with. The identity of the new incoming call.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Scheduled meetings Video meetings User guide Managing Contacts The Settings Transferring calls Swapping calls Assume you that you are in a call and that you would like to transfer the other party to someone else. Do as follows: Assume you are in a call and want to put that call on hold in order to talk to someone else. Do as follows: 1.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Layout control in a call You may alter the screen layout when you are in a call. The Touch pad will show the options available. The actual options may differ from what is shown here, but the Touch pad will always show you what is available.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Scheduled meetings Video meetings User guide Managing Contacts The Settings Camera presets in a call Near end camera control Far end camera control There may be camera presets stored on your system. If so, these are available at all times during a call. How to define camera presets is described in Adding a camera preset on page 8.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Sharing content—conducting presentations Scheduled meetings Video meetings User guide Managing Contacts The Settings Sharing content Contents can be shared in a call—or outside a call. In the latter case you will be using your video system to share contents in your local meeting room.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings Scheduled meetings User guide Managing Contacts The Settings Scheduled meetings D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2013 Cisco Systems, Inc. All rights reserved. Version TC6.0, 01.2013 24 www.cisco.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings Scheduled meetings User guide Managing Contacts The Settings About scheduled meetings Your video system may be connected to a management system capable of scheduling video meetings. Any meetings scheduled will then appear in a List of Meetings. The List of Meetings contains a list of upcoming, meetings scheduled to take place during the next 14 days.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings Scheduled meetings User guide Managing Contacts The Settings Joining a meeting You will be informed if you try to join a meeting too early. When you may join a scheduled meeting depends on the Start time buffer setting. Default setting is 10 minutes in advance, but it be set by your System Administrator to another value.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings Scheduled meetings User guide Managing Contacts The Settings Parallel meetings Extending an ongoing meeting When Parallel Meetings occur (two or more meetings taking place simultaneously), the reminder will be displayed in context of the meeting list, displaying all upcoming meetings. Choose which meeting to join and then join the selected meeting.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings Scheduled meetings User guide Managing Contacts The Settings Managing Contacts D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2013 Cisco Systems, Inc. All rights reserved. Version TC6.0, 01.2013 28 www.cisco.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings Scheduled meetings User guide Managing Contacts The Settings History Directory Favorites The History lists the received, placed and missed calls since the last time the list was cleared. The Directory serves as your corporate phone book. This directory cannot be edited by you.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings Scheduled meetings User guide Managing Contacts Searching in a list Clearing History You may search for an entry in any of the lists. You may search for entries (names, numbers or addresses). Searches will be conducted within all the folders, i.e. within the Favorites, the Directory and the History.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings Scheduled meetings User guide Managing Contacts The Settings The Settings D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2013 Cisco Systems, Inc. All rights reserved. Version TC6.0, 01.2013 31 www.cisco.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Video meetings Scheduled meetings User guide Managing Contacts The Settings About the Settings The video endpoints whose use is described in this guide can be configured via the touch screen controller or via its web interface.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started System Information Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > System Information The System Information window contains information on the system’s software and hardware versions and connections, SIP and H.323 status etc. D14582.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Call Status Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Call Status The Call Status window provides information on call rate, encryption, as well as important video and audio parameters. D14582.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Language Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Language The Language window lets you specify the Touch interface menu language. D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2013 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Camera Control & Settings Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Camera Control & Settings The Camera Control & Settings window lets you set the whitebalance and exposure of the camera. If you do not want to tweak this yourself, just leave it up to the system by tapping Auto.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Ringtone & Sound Settings Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Ringtone & Sound Settings The Ringtone & Sound Settings window lets you specify: • • • Keytones On or Off. When set to on you will hear a sound every time you tap a field on the Touch controller. Ringtone volume. How loud your ringtone shall sound.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Security Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Security The Security window shows the status of certificates installed. D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2013 Cisco Systems, Inc. All rights reserved. Version TC6.0, 01.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Main Source Selection Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Main Source Selection Select what shall be the principal main source set as default. You may still choose another when working with the system, but what you specify here will be the default setting.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Administrator Settings Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Administrator Settings > Date, Time & Location Tap Administrator settings to gain access to the administrator only set of settings. Tap Back to go one level back and Exit to leave the Settings completely.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Call Settings Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Administrator Settings > Call Settings The Call Settings window lets you specify: • • • • • Auto Answer On or Off. If you set this to On, the system will respond automatically to incoming calls. Note that the microphone will NOT be muted.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started IP & VLAN Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Administrator Settings > Network Settings > IP & VLAN Tap Network Settings to invoke this window. The IP & VLAN settings window for the Codec of the system lets you specify whether to use IPv4 or IPv6. D14582.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started H323 Settings Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Administrator Settings > Network Settings > H323 Settings The H323 settings window lets you specify what is needed to set up H323. D14582.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started SIP Settings Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Administrator Settings > Network Settings > SIP Settings The SIP settings window lets you specify what is needed to set up SIP. D14582.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Provisioning Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Administrator Settings > Network Settings > Provisioning Provisioning connects you to CUCM, Callway or VCS. When either of these were ordered and received from Cisco you should also have obtained the necessary information and codes. Just follow the wizard. D14582.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Multiway Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Administrator Settings > Network Settings > Multiway All endpoints using the TC series software offers Multiway as a means of creating video conferences with more than just two participants.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Web Snapshots Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Administrator Settings > Web Snapshots You may gain access to your video system through its web interface. To learn more about how to do that consult the Administration Guide for your system. This guide is available separately for download from www. cisco.com.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started EMC Resilience Mode Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Administrator Settings > EMC Resilience Mode If the Touch controller is used in environments with considerable amounts of electromagnetic noise present, you may experience an appearance of false signals—as if someone tapped the Touch controller when obviously
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Reset Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Administrator Settings > Reset You may want to reset your video system. Note that you will loose all configurations, the call history and your local list of contacts. Release keys and options installed will be retained. D14582.
Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Table of Contents Getting started Restart Video meetings Scheduled meetings User guide Managing Contacts The Settings Settings > Restart Use this to restart your system in an orderly manner. D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2013 Cisco Systems, Inc. All rights reserved. Version TC6.0, 01.
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